Simpplr

RATING:

4.8

(112)

About Simpplr

Simpplr is the leading modern intranet. Wherever people work, Simpplr enables them to flourish. Trusted by more than 1000+ leading brands, including Penske, Snowflake, Moderna, Eurostar, and AAA, our customers are streamlining internal communications and improving employee engagement. SIMPLE TO USE Simpplr's intranet software is managed with clicks, not code. Manage the platform without IT's help. EMPOWER PRODUCTIVITY FROM ANYWHERE Give employees easy access to information, tools and people to find the right answers. Create a seamless digital experience that removes friction and puts everything at their fingertips, all in one place. LESS SEARCHING. MORE FINDING. Simpplr's AI-power search understands natural language and searches across multiple business systems to p...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Simpplr Pricing

Starting price: 

$8.00 per month

Free trial: 

Available

Free version: 

Not Available

Simpplr Home Page
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Simpplr Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Simpplr

1 - 5 of 112 Reviews

Harrison

1,001 - 5,000 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed April 2021

Great Platform for our Intranet

User Profile

Felicity

Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Great Solution for Driving Employee Experience

In addition to the team being responsive to requests, I've found that they are also great partners in our calls. Always a great source of information as we worked to get adoption and utilization numbers up over this initial year after implementation.

PROS

I use Simpplr daily to provide important real-time updates to our employees with their top headlines of the day in our intranet. The solution combines both documentation and social media elements so that it is not only intuitive in how to search for important need-to-know information (ex: HR policy documents, departmental guidelines, etc.) but also offers a sense of community as people are empowered to create their own user-generated content (UGC) to share on our more social sites. The team is also really receptive to feedback on suggested enhancements and has implemented some of the suggestions we've submitted like page read times and customized newsletters.

CONS

I believe there is always room for improvement like more scheduling options for posts, admin access to "comment" on behalf of an exec (execs and EAs would probably benefit from this feature), or implementing gamification to the system (ex: badges, points), some of these items are already something the team is working on for a future release! So, nothing much to complain about as the team is always working to address feedback received to make a better product and user experience. If it's not there--it's just a matter of being patient for the next release when it will be implemented!

Kim

Media Production, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Exceeded my (and my organization's) expectations.

Our business analysts researched 15 different software options while our HR team did their own separate research and we came together to share our findings and we had unanimously selected Simpplr, and now that we've successfully launched it, we know why it's considered the best of the best. It can be maintained by one person, or by a group of people, and it's easy to delegate who handles what. The best part is anyone in your organization can create content without having to be trained. It's as easy as navigating a basic website or posting a comment in social media. We have been very pleased with our decision to go with Simpplr and we built and rolled it out in the same quarter without having to hire tech consultants. Their customer service is fantastic.

PROS

Even the most technically challenged people can create, post and find content on Simpplr without any training. It's perfect for when your intranet doesn't live in IT. HR and/or marketing can launch and maintain without creating work for your already overloaded tech team. And Simpplr is constantly updating their product with new features. Unlike other intranets I've used that role out new features before they are ready, the updates Simpplr launches work great from the day they come out.

CONS

Coming off of years of SharePoint and Interact, it was hard to transition from the site/folder/page organization style, but once I got my head around every department and post not needing its own site, it actually provided a lot of freedom. I do miss the point-based recognition/reward system other intranets offer, but if your priority is to keep teams informed and connected this is the way to go for sure and you can find other way to reward teams. I do wish the feed could exist on the homepage without taking up so much real estate or requiring the latest and most popular posts to reappear. But maybe that change will happen in a future update.

Reason for choosing Simpplr

Best customer service by a longshot! Super responsive and helpful. Pricing was clear and fair and I didn't have to worry that I'd go over budget on months during which I might need a little more help.

Reasons for switching to Simpplr

Needed tech/IT to manage/maintain site and we wanted every team member to be able to post without having to undergo training.

User Profile

Ryan

Verified reviewer

Marketing and Advertising, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2022

Simpplr was a great tool for intranet

I really liked my company's intranet hosted by Simpplr, it was a valuable hub for finding useful company announcements and information

PROS

I liked that my company used the intranet well. I knew that I could go to our simpplr instance and have many of my HR questions answered as well as information about upcoming activities and webinars.

CONS

I really liked that I could join different workspaces based on my role within the organization but there were certain workspaces that I would have loved to explore every once in a while and were protected and I also was enrolled in a few workspaces that I didn't need but couldn't end. But that was probably more organization specific rather than tied to Simpplr as a tool which was great

Reasons for switching to Simpplr

Switched companies

Susan

Management Consulting, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Simply Outperforms Anything Else -- Employees Love it!

Overall, Simpplr allowed a disjointed company to come together as one business to inform, inspire and connect employees. It is the one channel everyone tunes into for the latest company news, "one-truth" reports and data, fun information about fellow teammates, and so much more. The ability to connect people in a visually smart and engaging manner makes internal communications that much more influential in moving the company's culture forward.

PROS

The technology is innovative, easy to use and encourages employee engagement. The ability to garner over 20+ insights, encourage comments and feedback, and provide a mobile experience is priceless. The ability to move at the speed of business is something that Simpplr offers. You can upload imagery, copy, videos and more that is attractive and engaging. It looks like a consumer-friendly site that helps business motivate, connect and inform employees.

CONS

There truly aren't that many items to list. Each time I had an issue, the team was responsive. Updates are super easy and the technology continues to improve.

Reason for choosing Simpplr

Ease of use. Pricing. More importantly, Simpplr aligned with the internal communications strategy where it could empower content creators across the businesses to be engaged and successful. It was an easy choice.

Reasons for switching to Simpplr

The prior intranet was too clunky and too hard to upload information. Nobody cared to take the 15 minutes or more to upload a photo or story. It was awful. It was costly and ineffective.