We are keeping our systems secure, up-to-date and backed-up in multiple locations and solving customer problems restoring their systems on different hardware as per their requests.

We use Acronis Backup on our company's computers mostly to protect our systems from ransomware, because backup is not enough anymore. If the computer gets infected with ransomware the backup files will be uploaded encrypted too. That's why we prefer Acronis Backup because it has ransomware defender. One useful feature that we use very often with our customers is Acronis Universal Restore because it allows to restore a system to dissimilar hardware, which is a feature that many customers with custom systems cannot setup the OS from the beginning in case of computer upgrade or computer failure.

It may be slower in older computers. Other than that Acronis Backup is perfect, it offers security features that cover modern requirements and technologies.

Overall Acronis has been rock solid for me. I was surprised by the simplicity at first but have come to embrace it. I had setup complicated Veeam Cloud Connect solutions in previous roles, so in my mind Backup Solution= Complicated. Not so with Acronis. I have had to engage support once or twice, and I'm happy to say they got me what I needed without much fuss.

Initially we needed a backup solution for Office 365 (email,sharepoint,teams etc) and sent out requests to our VAR. He came back with Acronis, which I'd used many years ago personally. Coming from a Veaam background professionally, I was very much going to go with an onsite solution backed by Veeam, but I gave Acronis a try. The Fact that I had everything setup in 10 mins and backing up, kinda sealed the deal. I'd not expected it to be that simple. Later I'd a need to backup a few VM and servers that had no local storage for... no problem, install the agent and it's backed up to Azure Blobs. Also very cool, is that I used Acronis to migrate these servers to Azure eventually, simply be restoring from Acronis to Azure.

Backing up O365 services to Azure blobs? And only to Europe North? Not what I would call Disaster recovery, in the event that Europe North has issues.

Web interface is great, server features are easily backed up, etc... Exchange backups are "ok" and usually work.

I'm not getting all the notifications we have set to show failures. I'm having failures backing up Exchange 2016 mailboxes, support is VERY slow (read like... 1 week between email replies) and definitely not US based. Sometimes they can help, but I've often given up on issues because it's just too rough of an experience.

Good product but must improve virtual backup

Can backup phisical servers and virtual server quickly

Sometimes, backup works has block my servers and support team never discover why

I received a free version of Acronis TrueImage software with a hard drive that I purchased, and I liked it so much, I bought the full version. It was very reasonably priced, and it has proven to be such a good tool that I can recommend it to my customers!

It is very simple to use, and has some features I haven't seen in other backup software -- at least not working! I have tried many different backup programs, and many of them say that they're backing up a full system image while it is running. No other software has actually given me a system image in this way that could be successfully and completely restored to a hard disk. Acronis did, and very quickly, as well. It's also easy to set up scheduled backups and to choose different folders to include. I now recommend it to my customers as backup software, especially for Windows 10. It will do a clone of a Windows 10 system on a new hard drive that works perfectly. Add to that its affordability and the fact that it runs well on Windows 7, 8 and 10, and it's practically perfect!

Well, the only problem I've had was solved pretty easily: I changed to a new workstation and tried to install the Acronis software I had purchased. The activation process said that I had installed it on too many computers, so I had to deactivate the previous installation before it would work. I did, and it did!

I had a very old Windows 7 laptop that had a hard drive that was failing. I installed the Acronis software and used it to clone the internal drive to an external USB drive with an SSD hard drive in it. Although the drive was failing and had many errors, Acronis was able to successfully clone the drive. I replaced the failing drive with the newly cloned SSD and the system booted right up. I had to reinstall a couple of drivers that were corrupted on the original drive but other than that the new drive works perfectly. I was concerned cloning a traditional drive to an SSD but Acronis handled it with no problems.

This program is very easy to use and very powerful. It performs traditional backups including full, incremental and diffierential as well as cloning entire drives. It also supports building the recovery software into your backup drive so that if you need to do a bare metal restore, the software is all there.

When cloning a drive with many errors, it seems to wait a long time before it asks you if you want to ignore them. Once I told it to ignore the errors, the clone worked great.

The ability to virtualize from your backup media is a huge asset. This means that if your server fails, you can boot it up in a virtual environment and get it all configured in about 30 minutes. Having a VM fail-over server is the best part of this backup.

The interface to recover can be confusing. It's best to start with a totally erased, non-formatted recovery drive. If it's formatted already it might map partitions incorrectly. Full recovery outside of VM can be slower than Windows Server Backup.

Acronis is very good for what it does -- it takes backups quickly; the backups are easy to manage, and it offers all of the basic features you'd expect if you came from a legacy solution like BackupExec.

Sometimes... it just acts weird. I've had to have support come in and run scripts against our backup database several times in the last few years, because it just gets in a weird funk (for example, showing "next start" for some backups as being in the past, or perpetually showing a task as "running" even though it completed weeks ago. Support is quick to help, though, and solves the problem every time.

full and satisfactory experience of use, however having found other vendors offering solutions with equivalent functionality at a fraction of the cost, I have opted to switch (just a question of cost).

we are definitely talking about a market leader in backup solutions; few vendors can match it in terms of functionalities and capabilities.

costs; due to costs this vendor is not an alternative for customers with low budgets. if lower costs were offered, it would certainly be a recommendation for any type of case in backup requirements.

Positive, i would recommend it to anyone in need of backup, especially from different platforms

Easy to use, implement, intuitive interface. Restoring from backup works like a charm.

Actually none. Did have some issues with Ubuntu, but it was due to problem with Linux itself. After cleaning customized distro from 3rd party apps, worked like a charm

The software stores back-ups in different locations and does this quite well. Customer support could be much more efficiënt.

The software is easy to use, versatile and has many useful options. I run back-ups to an external hard drive and a NAS, also I use it for protection against ransomware. It works quite well in the background and gives me the option to restore files and more when there is a problem. Also, I like the option to be able to restore an image to different hardware

Customer support could be better. Recently I send in a question about an error. I got the request to send in a log file and screenshots, and then a couple of days later, I receive the solution to install the latest update. Which, of course, I already had. After I informed the same person of having previously installed the most recent update, then he sent me the request to send log files and screenshots again. That is one example, but my experience is that the support often works like this. Also, they can ask me for information, schedule a remote control session (which in itself is quite nice), and do exactly what we already discussed themselves. They are but not always very efficiënt.

Like I said in my review, the virtual image backups are really easy to work with once set up correctly, and can definitely save you from headaches when a server blows up on you. You basically just point to your image, and spin it back up when disaster happens.

Our Acronis backup scheme works very well in protecting our main file server. The backup process is quick and offers a lot of options, across a number of different backup devices. It's also very easy to spin up another image of a downed server in a short amount of time. It has saved me when one of our VM's was corrupted, and it was very easy to retrieve files from archived images.

The set up can be a little daunting, especially when working with virtual server technology. Also, there customer support site can be a little overwhelming to wade through for the uninitiated. You have to really identify your issue before sifting through all the support articles. The online manuals were pretty straightforward but did require some study before getting started.

Overall, this is one of the best backup programs I have used. I have had to do several bare metals restores using it and it has always performed perfectly.

Acronis backup is something I have been using for years. I switched to it after using another major Vendor's backup solution after it became very costly. Acronis has only become better over the years. Their agents deploy nicely to servers, the workstation backups are flexible, and they have a Mac client.

The only downside I see is that their cost for their online backup is a bit high. If you catch a sale or discount then it isn't too bad.

The web based console to control all my backups in one place, and not having to remote onto a machine to start a backup or create a backup profile is great. The fact that incomplete backups can resume from where they left off, and i have the option of target locations to do backups

Initially the software upgrades can take quite long or not complete at all. Sometimes the seed load is seen as a separate backup, and the incremental backups take up more space than they should.

Overall I think this software is every bit worth the money it costs because if you don't have a backup then it will definitely cost you more to recover the data and maybe you may never be able to recover the data. Apps can always be installed, but imagine losing all precious family photos and videos.

What I like most about this software is the capability to make hot backup. Not long ago, I had problems with my laptop and I had to send it to the manufacturer and since I had Acronis backup I was able to restore my data and apps after I got my laptop back. This software will save a lot of trouble and money in case something goes wrong with laptop/PC.

Sometimes, when doing cold backup this software does not recognize my external hard drive. There are also times when mounting a backup as a drive takes a few attempts which could be frustrating.

Overall I was very pleased with this product as I used it in managing about 100 computer systems at a major university.

I used this product for over 10 years as a IT professional at a major university. It was easy to install and operate.

The learning curse is a little steep if you want to experience all the features of this product, though you can get it up and running very quickly.

Fast system deploys. Able to image a system including OS state before tinkering for troubleshooting purposes. Restores are fast if using the boot disk.

It is easy to use and performs well if the underlying operating system is the right and supported versions. Using the created boot disk and using that to image and build systems (older version) was easy.

The newer interfaces are horrible. I understand trying to make it more idiot proof but hiding away features under a simplistic interface means advanced users have to really dig to find the tools needed. Seriously, I've tried to get end users to get this software and do their own backups but it doesn't do much more than the built-in backup utilities so it would be better if they focused on more advanced tech users as their customer base.

The ability to schedule backups after closing. We need our VM servers backed up daily for medical records and patient files.

Slows down the network resources when running during the day. Also backing up multiple servers has to be done as two separate backups at different times and if they overlap, the backups fail.

A reliable backup solution for my work PC.

The backup software that comes with Mac and Windows are a bit rudimentary. Better than nothing, but very bare bones. And if you've ever had a Mac OS Time Machine restore fail on you, well...you only need to have that happen once before you lose your trust in it. If you're looking for a more robust and reliable local backup solution, this is the solution that you're looking for.

I moved from Time Machine to this, so I miss the ability to restore specific files quickly. But I very much rather have a backup I trust will work when a restore is needed.

Acronis backup software has an easy-to-learn interface and does what I need it to so -- backup two computers -- seamlessly and quietly.

It does have a tendency to crash on occasion and bring down not only the program but to stop my entire operating system from running.

In general my experience very well, because most of the time Acronis backup for very well for us

Backup is very quick and able to cmpress data very well.

Support, When we need support is very hard to get them

It does what it says. It's a great tool if you know how to do stuffs using it.

The thing I love most is the cross platform support of Acronis Backup. Also what it has to offer is incredible. Backup process is very quick and offers lot of options to select from.

Setup and initial process could be somewhat complex. Also you may need to get some idea on virtual servers before proceed.

Pretty simple to setup, backup, and restore.

Pretty simple to setup, backup, and restore. Restore jobs are quite easy.

Tech Support can be a bit sketchy if you need help with something in a hair-on-fire scenario.

Overall Acronis has been a good solution. After the initial backup, everything else is fairly quick.

Acronis is fairly easy to configure and use. I did not have any problems configuring it to backup my PC automatically. Their online documentation also seems to be fairly helpful.

Had some issues with drives being mapped on the PC and backing up to a NAS device through that mapped drive. Having the drive mapped and pointing the software to network location on the same share in the software did not work.