# MSP360 Backup Software Reviews, Demo & Pricing - 2026 > Review of MSP360 Backup Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile --- [Home](https://www.softwareadvice.com/) / [Archiving Software](https://www.softwareadvice.com/archiving/) / MSP360 Backup Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/reviews/)[Alternatives](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/alternatives/) # MSP360 Backup 2026: Benefits, Features & Pricing Wondering if MSP360 Backup is right for your organization? Our Archiving Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview MSP360 Backup 4.6 [(249)](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/reviews/) Pricing Pricing available upon request ### About MSP360 Backup MSP360 Managed Backup is a centralized, multi-tenant backup platform that helps service providers automate backup operations, manage multiple customers from a single web console, and protect workloads with flexible recovery options. With white-labeling, integration with MSP360 RMM and PSA capabilities, and vendor-neutral storage support for Amazon S3, Microsoft Azure, Wasabi, Backblaze B2, IDrive e2, and more. It helps MSPs improve data protection, reduce storage lock-in, and control backup costs. Wondering if MSP360 Backup is right for your organization? Our Archiving Software selection experts can help you in 15 minutes or less. ## MSP360 Backup User Interface ## Popular MSP360 Backup Alternatives Main Product MSP360 Backup 4.6 [(249)](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/reviews/) Ratings Breakdown - 4.44Ease of use - 4.52Value for money - 4.43Customer support - 4.53Functionality Pricing Available upon request Get Price Alternative Product [Cove Data Protection](https://www.softwareadvice.com/data-management/solarwinds-backup-profile/) 4.6 [(375)](https://www.softwareadvice.com/data-management/solarwinds-backup-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.45Value for money - 4.49Customer support - 4.58Functionality Pricing Available upon request Get Price Alternative Product [N-central](https://www.softwareadvice.com/network-management/solarwinds-n-central-profile/) 4.2 [(253)](https://www.softwareadvice.com/network-management/solarwinds-n-central-profile/reviews/) Ratings Breakdown - 4.0Ease of use - 3.93Value for money - 3.92Customer support - 4.20Functionality Pricing Available upon request Get Price Alternative Product [N-sight RMM](https://www.softwareadvice.com/help-desk/msp-rmm-profile/) 4.3 [(200)](https://www.softwareadvice.com/help-desk/msp-rmm-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.12Value for money - 3.99Customer support - 4.25Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Syncro](https://www.softwareadvice.com/psa/syncro-profile/) 4.6 [(148)](https://www.softwareadvice.com/psa/syncro-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.72Value for money - 4.35Customer support - 4.44Functionality Pricing Starting at $129.00 per month Get Price Alternative Product [IT Glue](https://www.softwareadvice.com/help-desk/it-glue-profile/) 4.6 [(339)](https://www.softwareadvice.com/help-desk/it-glue-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.44Value for money - 4.43Customer support - 4.54Functionality Pricing Starting at $29.00 per month Get Price ## MSP360 Backup Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## MSP360 Backup Features - Popular features found in Archiving Compliance Management Data Import/Export Data Migration Data Recovery Data Retention Management Disaster Recovery Document Management Full Text Search Match & Merge Multimedia Archiving Storage Management Version Control - More features of MSP360 Backup Access Controls/Permissions Activity Dashboard Alerts/Notifications Archiving & Retention Automated Scheduling Automatic Scans Backup and Recovery Backup Log Backup Scheduling Bare-Metal Restore Billing & Invoicing Client Portal Cloud Backup Compression Content Library Content Management Continuous Backup Continuous Monitoring Contract/License Management CPU Monitoring Dashboard Data Replication Data Storage Management Data Visualization Deduplication Differential Backup Document Storage Duplicate Detection Email Alerts Encryption File Management Filtering For MSPs HIPAA Compliant Incident Management Incremental Backup Indexing Issue Management IT Asset Management Local Server Options Monitoring Multi-Location Ransomware Protection Remote Access/Control Remote Monitoring & Management Remote Update/Installation Reporting/Analytics Reporting & Statistics Role-Based Permissions Scheduled/Automated Reports Scheduling Secure Data Storage Single Sign On Tagging Third-Party Integrations Threshold Alerts Two-Factor Authentication User Interface VM Backup Web Access/Restoration ## MSP360 Backup Integrations Amazon EC2 Integration rated undefined from -1 review ScreenConnect Integration rated undefined from -1 review Microsoft Azure Integration rated undefined from -1 review ConnectWise Automate Integration rated undefined from -1 review Google Workspace Integration rated undefined from -1 review Microsoft 365 Integration rated undefined from -1 review See all 10 integrations ## MSP360 Backup User Reviews Overall Rating 4.6 Ratings Breakdown 5 70% 4 26% 3 3% 2 0% 1 1% Secondary Ratings Ease of Use 4.4 Value for money 4.5 Customer support 4.4 Functionality 4.5 Russell W. Verified reviewer Computer & Network Security 2-10 employees Used daily for more than 2 years Reviewed August 2024 Great product, scales, fast, easy to implement. 5 We love this product because it is easy to manage and easy to scale. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It is easy to use and easy to setup. It is straight forward and the notifixations make sense. Cons: It is almost too eays so not really a con! Reasons for switching to MSP360 Backup Acronis did not meet our needs. Their support was not effective. Read More BY Bill Y. Verified reviewer Computer & Network Security 11-50 employees Used daily for less than 2 years Reviewed August 2024 Great Solution - Provides an all-in-one backup platform 4 Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Very intuitive and logical platform. Provides many cloud storage options. Cons: No local storage immutable backups options. Have immuntable cloud options. Restore process is a bit longer than other platforms. Not a huge deal since restores are not an eveyday task. Reasons for choosing MSP360 Backup Better over all fit for our MSP practice Reasons for switching to MSP360 Backup Needed all in one solution for on prem and cloud. Read More AS Alexander S. Verified reviewer Information Technology and Services 2-10 employees Used daily for more than 2 years Reviewed September 2022 Do not use MSP360 1 Sometimes I can be a cheapskate. Sometimes being a cheapskate leads me to choose the wrong software. I made that mistake with MSP 360. I have it installed on many client devices and migrating to another software is going to cost me a lot of time. Someday I will find that time and I will be so glad to be off this platform. Ratings Breakdown 2 Ease of use 5 Value for money 1 Customer support 2 Functionality Pros: When I moved to MSP360 it was called Cloudberry Backup and it was not bad. They changed their name and pricing and made everything worse. So I guess the best thing about MSP360 is that it was not always as bad as it is now. Cons: The web interface is terrible. It is very difficult to figure out how to navigate the interface to find backup history, restore data, even managing licenses is difficult. The only thing worse than their web interface is the new backup wizard. There are too many ways to mess it up and no easy way to clone configurations accoss multiple devices much less sites. Reasons for switching to MSP360 Backup I had been working with Wholesale Backup for a long time and I thought I was overspending. I was wrong and I wish I had not moved to MSP360 Read More Daniel C. Verified reviewer Information Technology and Services 2-10 employees Used daily for more than 2 years Review source Reviewed August 2019 Ultimate MSP Backup Tool 5 The biggest thing we noticed the ability to white label the product so out clients don't know where we can the software from, it makes it look like it is a in house solution. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Most compatible and more customization than any other backup software, works with all storage providers on all OS with unlimited customization. Cons: They got rid of their in house ransomware protection and now you have to install another piece of software on your servers to protection them from that. Reasons for choosing MSP360 Backup Ultimate white label and deployment capability as it works on ALL operating systems. Read More MM Maxim M. Verified reviewer Information Technology and Services 2-10 employees Used daily for less than 2 years Review source Reviewed April 2025 Flexible and Powerful Backup Solution for Advanced Users 4 MSP360 has been a dependable solution in our MSP toolkit. It's particularly great for customers who already have preferred cloud storage or want control over backup destinations. While not as "plug-and-play" as other options, the flexibility it provides is unmatched when tailored properly Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 4 Functionality Pros: MSP360 offers a flexible, powerful backup platform with support for local, cloud, and hybrid storage. It's highly customizable, supports a wide range of storage providers (AWS, Wasabi, Backblaze, etc.), and has detailed job logs and reporting. The granular restore options and image-based backup are also strong points. Cons: The interface can feel outdated and overwhelming for new users. Remote management through the web console (especially in legacy versions) lacks polish. Some errors can be cryptic and require deep digging. Read More MD Michael D. Verified reviewer Information Technology and Services 2-10 employees Used daily for less than 2 years Review source Reviewed May 2025 MSP 360 Great Value 5 Overall the experience has been great and we have not ran into many if any issues. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: They do a good job of keeping up to date with the technological needs for MSPs. Cons: Seemed like it took quite a bit of time to restore from a backup. Reasons for choosing MSP360 Backup Pricing ended up being the deciding factor Read More AB Alex B. Verified reviewer Computer Hardware 11-50 employees Used daily for more than 2 years Reviewed November 2024 MSP360 5 Stars 5 Overall has been huge success to our business. Has made our lives easier and ability to control backups from afar is great. Lots of room to adjust settings and adjust to what we need. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Ease of use and overall working. If something isn't working, their support is very respnosive and quick. Cons: We've gone through some bugs on the Mac side but those are resolved after an update or so. Annoyances but something that may be expected. Read More KM Ketan M. Verified reviewer Information Technology and Services 11-50 employees Used daily for less than 2 years Reviewed September 2024 Simple and Effiecient 4 Overall, I think this a fairly good product with its easy to use interface and options for different types of backups. Ratings Breakdown 4 Ease of use 3 Value for money 3 Customer support 3 Functionality Pros: Easy to use user interface and the ability to schedule backup from the portal. Cons: The restore process can be a little slow. Read More KM Kirk M. Verified reviewer Information Technology and Services 11-50 employees Used monthly for more than 2 years Reviewed September 2024 MSP360 Free Backup is a great introduction to the ecosystem 5 As with anybody who works in IT, I also support my family and extended family. The MSP360 Free Backup product is great for family members with simple backup needs who maybe don't have a ton of data. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: MSP360 Free Backup has all the reliability of its paid counterparts and it's a great introduction to the MSP360 backup ecosystem. The free version is just enough to be useful and works great for parents/grandparents/in-laws whoever you are supporting that you'd like to keep their data safe. Cons: It is quite limited but it's really hard for me to knock a free product on its limitations. Read More SK Seth K. Verified reviewer Non-Profit Organization Management 51-200 employees Used daily for more than 2 years Reviewed August 2024 Geared for Managed Service Providers, but also great for SMBs 5 I've been using MSP360 Managed Backup for a few years and it's been a simple way to achieve the 3-2-1-1-0 Backup rule. I like the fact that they are cloud storage agnostic which gives flexibility, plus you can utilize onsite NAS storage. The web-based centralized management of your backups is very easy and you don't have to worry about building / upgrading a server to run central management of your backups. Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Flexibility in choosing storage (local and a variety of cloud options). No on-prem centralized backup server to maintain and update. It's very rare I have backup errors...it just works Cons: Deleting Microsoft 365 user account data is unintuitive and some of the Microsoft 365 integrations in general can take awhile to get a hang of. Read More Showing 1 - 10 of 249 Reviews [See All Reviews](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/reviews/) ## MSP360 Backup Popular Comparisons [Cove Data Protection vs MSP360 Backup](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/vs/solarwinds-backup/)[N-central vs MSP360 Backup](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/vs/solarwinds-n-central/)[N-sight RMM vs MSP360 Backup](https://www.softwareadvice.com/help-desk/msp-rmm-profile/vs/msp360-backup/)[Syncro vs MSP360 Backup](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/vs/syncro/)[NinjaOne vs MSP360 Backup](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/vs/ninjarmm/)[Comet Backup vs MSP360 Backup](https://www.softwareadvice.com/virtual-machine/comet-backup-profile/vs/msp360-backup/)[ConnectWise Automate vs MSP360 Backup](https://www.softwareadvice.com/mobile-device-management/labtech-profile/vs/msp360-backup/)[Action1 vs MSP360 Backup](https://www.softwareadvice.com/it-management/action1-profile/vs/msp360-backup/)[ManageEngine Endpoint Central MSP vs MSP360 Backup](https://www.softwareadvice.com/compare/340494-msp360-backup/vs/420906-ManageEngine-Desktop-Central-MSP/) [Compare All Alternatives](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/alternatives/) ## Other Top Recommended Archiving Software [Contentverse](https://www.softwareadvice.com/cms/contentverse-profile/) **4.1** (19) Recently recommended **8** times [FileHold](https://www.softwareadvice.com/cms/filehold-profile/) **4.7** (56) Recently recommended **7** times [NAKIVO Backup & Replication](https://www.softwareadvice.com/server-backup/nakivo-backup-and-replication-profile/) **4.8** (458) Recently recommended **0** times [Sage 100](https://www.softwareadvice.com/distribution/sage-100cloud-profile/) **4.1** (402) Recently recommended **0** times Stuck Between Options? Our experts can help you compare MSP360 Backup with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice