MSP360 Managed Backup vs BDRSuite
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.4 / 5
4 / 5
Value for Money
4.5 / 5
4.4 / 5
Customer Support
4.4 / 5
4.4 / 5
Functionality
4.5 / 5
4.4 / 5
Last Review Written
November 4, 2024
July 23, 2024
Pros/Cons
Pros
- High quality, reliable and feature rich. Great value with ability to create backups to local as well as online locations.
- We have been replacing our previous software with MSP360 and we are very happy with it so far. Its been about 6 months and its easy to work with, highly customizable and reliable.
- The software is great, the prices are below other products and the Customer SUpport is very good.
Cons
- In the end, the error was because I was using the application inside of a Docker container which was not properly configured for the permissions!).
- The 1TB storage limit for storage I pay for (i.e. S3) is wrong. I've heard changes are coming and you can ask for more storage.
- Every little event triggers an error, and there's no way to turn them off. Expect a bunch of junk tickets.
Pros
- It is reliable, comes with a good web interface to get started and supports multiple platforms. The best part is the exceptional customer support that we get from the team on an ongoing basis.
- I am very happy, its generally reasonably easy to set up and highly reliable, the free version can help a great deal with small enterprises and for bigger businesses it is cost effective.
- BDRSuite came recommended by many and they have an impressive list of their customers on the website. They have been around awhile.
Cons
- The errors could be more informative in some instances. Having to google the error because searching their KB area doesn't show any results for the error is frustrating.
- It should be in the upgrade notes that this upgrade may need XYZ done in case of a failed upgrade.
- In the same way i can rebuild a Vm if fail for any reason, the possibility to start the macchine. Same if the entire host fail, and i need to rebuild in quick way the virtual infrascruture.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
N/A
Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
