We have been using this solution for the past 5+ years. The solution has been rock solid, and the support prompt and professional. It is also comforting to know your on premise data is not only kept in a robust server, but a duplicate of all your backups are kept in their datacenter.

The user-friendly management portal takes the complexity out of configuring, performing, and modifying backups and restores.

Until the most recent upgrade I would have said the lack of a dashboard and easy to read reports, but that is now a standard feature of the newest release.

I highly recommend this software.

Allows me to make use of my own server rooms for backup appliance replication without paying someone else to host.

Some of the features are confusing at first.

Disappointing.

When we were evaluating backup systems, Quorum was the only one that worked in our environment.

Our OnQ is a proprietary system. We've had several issues with the system over the years, not only with the system (hardware and software), but administratively at various levels of the organization.

I have been using this platform for almost 10 years and it has never failed to do its job. Everyone at Quorum is super easy to work with from the account managers to the implementation team and the technical support staff. They were very thorough with pre-purchase discovery, making sure we got exactly what we needed. There was a lot of pre-deployment discussion concerning our environment and they were on top of every aspect of the initial deployment, even dispatching an onsite technician to assist. Any time we have had a technical or configuration issue, Quorum's tech support team is extremely responsive and they stick with the issue until it is resolved. We experienced a ransomware incident a few years back and OnQ saved the day. We were able to recover every file in just a few minutes. This cost savings on loss of productivity on this incident alone paid for the solution multiple times over.

Simply put, this software does exactly what is designed to do. It delivers a backup and disaster recovery platform that works flawlessly. It is also a turnkey solution that provides local and remote backup, file recovery, DR and archive that is managed in one, very easy to use interface. Configuration of the platform is a breeze.

I have been in the IT industry for over 30 years and there are very few platforms that I do not have at least a small annoyance to complain about other than OnQ. I have been using it for almost 10 years and I have yet to find a single fault with it.

I have done 2 complete file server restorations with Quorum in addition to the odd file or folder restores here and there.

Quorum does exactly what they advertise. What really sets them apart is their technical support. They are always there with top-notch engineers to help you solve issues, or recover from the unexpected.

I really haven't found any problems with Quorum, and I have been a customer for about 5 years.