All Creatopy Reviews
1-25 of 286 Reviews
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Claudia
Verified reviewer
Information Technology and Services, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2019
Great for basic edits and creating graphics
Been using it for years - easy to use and runs light in the browser. Have since started a picmonkey subscription to as it offers slightly more advanaced editing options as well as huge library of graphics
PROSEasy inuitive user interface - system is very quick and easy to pick up. Provides a variety of format to export in Files are organised with minimal effort, and can search by file name etc
CONSSome strange basic things missing - unable to justify text, for example. Would be great to have more vectors and cliparts etc available to use
Vendor Response
Hello Claudia, Thank you so much for taking the time to leave this helpful review. We wanted to let you know that we're constantly working to improve the workflow and the overall user experience on our platform! It would be even more useful for us if you can contact us on our live chat and tell us more about the advanced editing options you would like to see on our platform. Thanks again!
Replied January 2019
Kim
Insurance, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
Review of Bannersnack
> able to get banners produced quicker that creating them in Photoshop > quick to make changes and we do a lot of testing with banners
PROS> Software was intuitive and learning curve was quite quick. > Able to make global changes to a set of banners
CONS> the resolution of GIFs and PNG banners were not great quality > nice that I could create HTML5 banners
Reason for choosing Creatopy
- Nice UI - Customer support - Ease of use - Flexible platform and lots of features
Vendor Response
Hello Kim! Thank you for taking out of your time to leave a review of Bannersnack! We appreciate any feedback and we count every word as constructive for further development. I'm happy to see that you are enjoying our app and its features and that we have managed to improve your workflow. I can see that you have encountered some issues with the GIF and PNG exports, reason for which I would like to let you know that you can get in contact with our support representatives at any time through the built-in chat, and they will gladly assist you with any request or answer any questions that might come up.
Replied August 2019
Clayton
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2018
We have recommended Bannersnack to a lot of people. We love bannersnack for creating HTML5 ads.
Very easy and quick to use and make high-quality ads that would take 3 times as long in photoshop. We also love how easy it is to animate the ads.
CONS1) Wish we could bend/curve text. 2) Wish you could save for print PDF. 3) Wish it were easier to remove/organize old pictures. You can't delete pictures that are in use.
Vendor Response
Hello Clayton, Thank you for taking the time to leave your review. We are currently working on adding a feature that will allow users to individually format text which will add a lot more flexibility when working with text layers. We are also working on adding a Library portion that will help users better store and organize their images. Regarding the deletion of uploaded images, you can achieve that by going to Add Images -> My images, selecting the image you want to delete and clicking on the "i" icon from the bottom right corner of the screen, then clicking on the delete button. Please refer to this screenshot https://www.screencast.com/t/2HzZNPCP.
Replied May 2018
Justin
Verified reviewer
Internet, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Perfect Replacement for Not Having a Junior Designer
As a company who does not have a designer on staff, Bannernack allows us to easily create banners for our AdWords advertising, Facebook posts, etc. We also sell advertising space on our homepage, and are able to use Bannersnack to quickly churn out simple dynamic HTML banners for companies who pay to advertise on our site. Their feedback has all been positive. The functionality is intuitive and advanced, and since they are constantly adding new pre-made designs it's incredibly easy to pick a base template and customize it. Though, for someone with a more creative acumen building something from scratch would be very easy, as well.
CONSOnly real downside to the software is that if you design a Banner Set and attempt to use their exported ZIP file into Doubleclick it will not import properly. It's a huge inconvenience, as you then have to download each banner as a GIF (which sometimes affects the animation fluidity) individually and add them into DFP individually. I was assured by customer service that this was something they were working on when I wrote in to them in June 2018. It's been almost two months at the time of writing this review but I haven't heard any updates. Outside of this one issue, I have no other complaints.
Vendor Response
Hello Justin, We would like to start by thanking you for taking the time to rate Bannersnack, it's much appreciated! We're happy to hear you find our platform easy to use and intuitive, as this is our main goal, to make it as user-friendly as possible. We would like to apologize for not being able to get back to you sooner regarding your initial DFP issue, it was a mistake on our end and we look at it as a great learning experience for all of us here at Bannersnack. Now, regarding your issue, from the screenshot you provided via our live chat, it looks like you have selected the Image option from the DFP Creative Choices, as opposed to the HTML5 option. Please refer to this screenshot to better understand what I am referring to: https://www.screencast.com/t/CRzXHuXH6JR. Kindly try using the HTML5 option and let us know via our live chat if the error still occurs.
Replied August 2018
Kagoya
Apparel & Fashion, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
good for graphic designing
I use the tool to design marketing material for my business and to display ads on ad networks since it is so easy. It has helped to stay organized since it allows teamwork
PROSCreatopy has good templates to start with while creating marketing materials for business branding, support is paramount, I like the new feature that enables me to delete the background from the image so it can offer uniform element with the advert goal and theme color
CONSSometimes downloading PDF files will fail especially when you are downloading compressed files, you have to download each file separate which might be time consuming
Vendor Response
Hello Kagoya! Thank you for taking the time to review our platform! Happy to hear that you've found our tool easy to use. Our sincere apologies for the issue encountered with PDF downloads. If the issue still occurs, please do not hesitate to let us know and we will gladly assist you within the shortest time possible via our live chat support.
Replied January 2023
Bobby
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2019
Get Things Moving Fast with Bannersnack!
I love the way that we can colab with our team members. The software has lots of premade templates that help to jumpstart the design process.
CONSHonestly, nothing as of yet. We've been using it for a good bit of time already.
Vendor Response
Hello Bobby, Thank you so much for taking the time to leave this excellent review. We really appreciate the positive feedback about team collaboration! If there's anything we can help you with don't hesitate to contact us on our live chat!
Replied March 2019
Ryan
Verified reviewer
Internet, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed September 2019
Bannersnack- so simple even I can do it
Bannersnack is my go to when I need to put together a quick logo or banner. It's easy and honestly a great tool to have in a pinch
PROSSo, sometimes in my industry we need banners and graphics fast and I don't always have the ability to grab a designer. This is something to where I can build simple banners and resize things without having to get in the queue for other projects. Little to no design experience needed
CONSA few tricky interface things and frustrations with resizing, but as all things do, it has a slight learning curve.
Vendor Response
Hi Ryan, Thank you for taking the time to review our platform! We really appreciate your effort and kind words. A good successful story is always a boost for us here at Bannersnack as this only confirms that we are doing a great job! I can see that you've had some issues with the interface and just to let you know, our support representatives are at your service with any issues that you might have related to the app. Please feel free to contact us through the web chat and we will most definitely help you out!
Replied November 2019
Bobby
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2018
Best Value!
We've been using the Bannersnack product for a few years now. We've grown with them. The software allows us to do all our creative digital ad creation from one central location...Making it quick and easy.
PROSThe software offers many great features. However, the fact that you can create banner sets (multiple banner ad size) with one click is by far one of the great features.
CONSEditing of individual creative(s) after you have made a banner set is frustrating.
Kayleigh
Verified reviewer
Health, Wellness and Fitness, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
So Easy!
As a graphic designer, I love how EASY it is to make banners, banner sets, and especially HTML5 banners, which were a huge pain to make before. Everything is clearly saved and the preset templates are more than helpful and timesaving. I just love it all-around!
CONSYou can't save templates (that I know of) - so you just have to copy individual ads from sets rather than copy a set.
Vendor Response
Hello Kayleigh, Thank you very much for taking your time to write this great review! We really like to read from graphic designers that appreciate the ease of use and our export options like HTML5. Our goal is to provide an amazing tool, easy to use by anybody who wants to create the best ad designs in no time. Thank you very much for your attention! I wish you a great day ahead!
Replied August 2019
Kathleen
Verified reviewer
Writing and Editing, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Easy Tool for Professional Results
I have been very impressed with the customer service as well as the quality of the Bannersnack tools. Sometimes, the agent is too quick to gloss over what I have typed into a chat, to cut to a chase that may be a more commonly asked question. But the attitude is great, and when I point this out, I can get assistance with my issues quickly and professionally.
PROSThe best part of the Bannersnack program is that I am able to achieve attractive, professional quality ads without any skill or talent in graphic design! That and the granular reporting that enables me to A/B split ads to improve results. This tool is awesome!
CONSI'd have to make something up to give a good response to this. While there are features I don't use, it would not be fair to say I like them least. This is an impressive suite of tools.
Vendor Response
Hello Laurie, Thank you so much for taking the time to leave this excellent review. We really appreciate it and please let us know what we can do for you in the future.
Replied January 2019
Eric
Marketing and Advertising, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed July 2018
Best Banner Generator Out There For The Price
Overall I'm very happy with what Bannersnack has helped me achieve with my line of work. We were able to breathe new life into an advertising product that had grown somewhat stale of late and with recent software changes in our advertising networks, we'll be relying even more heavily on this service. The other players in the market that offer this kind of service are either unintuitive, unimaginitive or unbecoming of the kind of image we would want to portray with online advertising. We've actually saved money overall since we'd previously been paying designers to make a smaller set of ads on our behalf and those were simply static images. I recommend this service to anyone I meet that's looking for this kind of thing as it was recommended to me by a friend. Sure, there's always something that could be better, a bug fixed here and there, but I think for the money, this is the best solution out there right now.
PROSThe Banner Generator! I work in online advertising and this tool has been very helpful in getting a number of ads made in all sizes for the networks we use quickly and efficiently. We used to rely on designers doing a bunch of work by hand and have to wait days or even weeks for mediocre results. Now I can make the ads myself in less than a day and the animation has made our clients much more appreciative. We can dial in the layouts we like the most, then it's a simple matter to duplicate banner sets and make revisions to get unique banners for each client. Bannersnack has saved us a ton of time and gave our service a fresh new look. Though we use HTML5 for the actual advertising, I like that I can send GIFs as example files to my clients. I'm excited to see what the Branded share links look like, since right now we're sending GIFs as previews. I'd love to see a bulk download feature for GIFs, but I can understand why this might be a bit daunting in terms of resource usage.
CONSThough the process of creating images using the generator is getting better, there are still a few bugs that need sorting. There are definitely some quirks and the occasional service outage where a banner set might take a long time to save or you can't export for a bit, but this is definitely the exception and not the rule. I can only recall one particularly bad day where the service wasn't working for a few hours, but I didn't end up losing any work, just time. Sometimes text elements don't get updated when you copy banner sets. The workaround is you have to remove the image from the set, then add it back in to get it to update correctly. Sometimes drop shadows look incongruous across all image sizes and you need to update the global values if you've been resizing or moving elements within individual ads. I've gotten used to these slight irritations and I'm sure they'll be fixed over time, but I'm happy overall with what I can achieve with the service. I'd love more options to change the text, like a stroke which helps text stand out against wider ranges of colors for background images. The 'Hit' animation template is a bit buggy and doesn't always play nice when you have a lot of elements, so I typically just opt for a different template that's more consistent. I'd love to see more templates, both for layout and animation. There was a recent rate hike for adding multiple users which our team will be needing soon, which is a bummer, but comes with the territory I reckon.
Patrick
Leisure, Travel & Tourism, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Best Banner Design Tool EVER!
I spend 5 hours per week in Bannersnack. So, I'm super comfortable with the platform. It's literally saved me thousands of dollars, and allowed me to create really cool banners without getting additional design help. Also, whenever I have a question or concern - they are right there with excellent customer service. I HIGHLY recommend Bannersnack for your banner design needs.
PROSThere's the obvious - the robust and super intuitive UI for creating designs... I would also say the overall layout and organizational structure of Bannersnack is great. It's easy to upload assets, and to keep track of hundreds, and even thousands of designs.
CONSI wish they had more sizes available with templates, but I had to struggle to think of a 'con' for Bannersnack.
Vendor Response
Hello Patrick, We are delighted to hear that you are making the most of Bannersnack and its feature and that you are enjoying the platform. A successful story such as yours is always a welcomed sight for our team and presents motivation for us to keep getting better and better! As you've already mentioned, designing banners and exporting them in your desired format is easy business with Bannersnack and we intend on improving that even more in the future. As we push out new updates, possibilities will rise along with various workflow and design improvements so stay tuned!
Replied October 2019
Mark
Wholesale, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Bannersnack is banner fast!
We are able to make our website look the way we want it to look without compromising. We can put together campaigns in just a few minutes and they look great.
PROSFeatures and ease of use. The drag and drop feature for images is fantastic. Saves tons of time. I work on our website daily and creating images and banners is fast and easy. Sizing them properly is also a breeze. Being able to put these together quickly and having them look great is important.
CONSI've had problems getting animated banners to work properly on the website.
Vendor Response
Hello Mark, We'd like to take just a moment of our time, as you took a moment of yours, to thank you for the fantastic review! Successful stories such as yours compiles the very foundation for the motivation that we require to keep Bannersnack at the top, and push through new features and updates as the industry evolves. I can see that you've been facing some difficulties with our animations and I would like to kindly remind you that you can always get in touch with our support representatives, should you be facing any issues at all during your usage of our platform, and I can promise you that they will do everything in their power to solve your issue on the spot or report any errors that might be occurring in the background.
Replied October 2019
John
Marketing and Advertising, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Great for none designers
Overall, I am more than happy with Bannersnack. For the price, there is not a better solution.
PROSI love bannersnack because I am not a designer! With bannersnack, I am able to great simple banners and website elements I used to have to wait for my designer to finish.
CONSMy only complaint would be that at times to resolution quality is reduced when makes large graphics, but that is really it.
Vendor Response
Hi John, We are delighted to see that you are making the most out of our platform with the designs that you are creating and that you've managed to improve your workflow with the help of Bannersnack. We'd also like to thank you for the positive review and let you know that we really appreciate the support. It's important for us to know what our users think as this helps us with future development plans with the help of which we can improve even more aspects and turn Bannersnack into the number one banner design platform. I can see that you have been facing some minor issues with the quality of your exports and I'd just like to recommend you get in touch with our support representatives as they may have a solution for you. Quality of the finished product depends on a lot of different factors and we might just be able to give you some good advice in creating high quality designs. Just drop us a message in our built in web chat.
Replied December 2019
Kara
Real Estate, 1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY