Acumatica Cloud ERP

RATING:

4.3

(122)

About Acumatica Cloud ERP

Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Through leading-edge technology, best-in-class business functionality, and customer-friendly business practices, Acumatica delivers unparalleled value to small and midmarket organizations. Integrated workflows span the full suite of business management applications, from Financials, Project Accounting, and Inventory Management to CRM. Specialized industry solutions include Construction Edition, Manufacturing Edition, Retail Edition, and Distribution Edition. Acumatica is built on a future-proof platform with open architecture for scalability, ease of use, and rapid integrations. Connected business. Delivered. Rapid integrations. ...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Acumatica Cloud ERP Pricing

We believe that everyone in your company needs up-to-date and accurate information to make the best decisions. That’s why we created an Acumatica ERP pricing structure that lets you add casual users, suppliers, and customers without paying for additional licenses. Your cost is based on the features and resources that you choose to utilize, not on the number of users who access the system. Your Acumatica partner will work with you to understand your specific requirements, determine the proper resources and modules for your company, and present you with an accurate price for your license.

Starting price: 

$1.00 

Free trial: 

Not Available

Free version: 

Not Available

Acumatica Cloud ERP - Production Manager Dashboard
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Acumatica Cloud ERP Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Acumatica Cloud ERP

1 - 5 of 120 Reviews

User Profile

Shovon

Verified reviewer

Consumer Goods, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed August 2022

A good Cloud ERP solution

PROS

When we think about ERP, as a cloud ERP solution, this one is great. Because of being cloud based, it's very powerful to integrate and it also gives the flexibility to work on the go, even with a mobile device and internet.

CONS

Cloud based comes with both, dependency on server makes it difficult when server is having an issue. Also because of that, costing increases.

Reasons for switching to Acumatica Cloud ERP

In search of a cheaper solution with modern features.

Theresa

Non-Profit Organization Management, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

2022 Review

PROS

This product allows us to keep track of information that we need at a relatively inexpensive price

CONS

The time and expense module is not a smooth system to use. The setup of our employees and contractors is difficult and we have to use a different numbering system when it moves over to AP. The approval set up is clunky. The approval of invoices is good and is fairly intuitive for our employees.

Reason for choosing Acumatica Cloud ERP

Price.

Reasons for switching to Acumatica Cloud ERP

Open Systems was a DOS based system that was very difficult to set up. The reporting was clunky and since I had used DOS, I was able to set the reports up but I could not pass it along to any other employee.

John

Construction, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed July 2023

If You Need A Good System, Try Quick Books. It Has Better Options Than Acumatica

The realization that we made a honorably mistake and should have selected a different system. And I fear that when we express our frustrations that they will kill off our service as they have expressed this directly to me in a veiled threat during one of our conference calls.

PROS

At this time...Nothing. Internally we call it Crapmatica.

CONS

Acumatica ERP software, in my experience, has been quite disappointing. It falls short in several areas, and I can't help but feel frustrated with its limitations. One major issue is the lack of basic reporting features right out of the box. Unlike other accounting software, there is no intuitive "drill down" function available anywhere in this ERP system. Instead, finding information requires a tedious search or running multiple reports on top of each other.What's worse is that certain essential reports are simply missing, forcing users to rely on costly implementation services to create custom reports. Even then, any necessary adjustments come with an additional financial burden. This lack of flexibility and the associated costs are significant drawbacks.The payroll system, a critical component of any ERP, is another letdown. Despite its high price tag, it fails to deliver reliable functionality. This can cause major disruptions to business operations and create unnecessary stress for users.Furthermore, when it comes to analyzing sales data and estimating costs and hours spent on a specific customer during the opportunity phase, Acumatica proves to be inadequate. The system lacks the necessary tools to input this information for opportunities, such as quotes or bids. This limitation severely hampers the ability to make informed business decisions.I could delve into more grievances, but it would only escalate my frustration. I do not recommend this system.

Reason for choosing Acumatica Cloud ERP

for the payroll! which doesn't work.,

Reasons for switching to Acumatica Cloud ERP

to update from an old accounting system to a complete ERP

Vendor Response

Hi John, thank you for sharing your feedback on Acumatica. We are very sorry to hear about your experience so far. Could we have someone from our product/customer success team get in touch with you to discuss and address your concerns?

Replied October 2023

Peter

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Extremely Capable and Customizable Cloud ERP

PROS

I appreciate Acumatica's intuitive UI, accessibility (all you need is a device with internet), and customizability. As a developer, I've also found the forums and docs to be extremely helpful.

CONS

Minor quality-of-life things can be a pain when using Acumatica daily. Things like getting logged out after a few minutes of inactivity, inability to change menu layout/sizing on some screens, etc. It's the little stuff that could be improved on.

Rich

Electrical/Electronic Manufacturing, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed August 2023

An average ERP system - may be worth spending more for a premier brand

The system was oversold and our management team is now suggesting we shift to a more prominent brand.

PROS

Having a native cloud based software is an advantage.

CONS

CRM is terrible and requires significant user input to generate important data. Manufacturing module is sold as robust but lacks several key features. Software requires significant "customization" to be impactful, user must verify that "customization" still works after every upgrade which is time consuming. Service Support module seems new and has required significant time to implement.

Reason for choosing Acumatica Cloud ERP

Initial cost was attractive but software was oversold with its capabilities. While upfront and monthly costs are important, companies should consider hidden costs from time consumption, slow rollout of "customization" and extremely high storage costs.