Blue Link is a cloud-based ERP, inventory management and accounting solution that caters to small and midsize businesses. The solution helps businesses handle the back-office needs as well as logistical and operational requirements. It can also be deployed on-premise.

A key feature of the solution is the ability to track lot numbers and expiration dates of their products important to those in the food/beverage service, pharmaceutical, chemicals, and medical and equipment supply industries.

Blue Link ERP has a accounting component that includes features for in-house payroll, multi-language, multi-location, and multi-currency functionalities. Standard accounting modules such as accounts payable, accounts receivable, job costing and return merchandise authorization are also built into the solution.

For tracking inventory, the software features core applications for order entry, purchasing and procurement, and inventory management.

Blue Link ERP is available on a monthly subscription whereas on-premises is an upfront investment. Support is offered via phone and email.

Sales dashboard
Sales dashboard
Sales dashboard
Individuals maintenance
Individuals maintenance
Inventory info
Inventory info
View items
View items
Sales order entry
Sales order entry
Warehouse shipping
Warehouse shipping

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Windows 2000



28 Reviews of Blue Link ERP

Overall rating

4.5 / 5 stars

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Showing 1 - 20 of 28 reviews

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Peter from Kroeger

Specialty:  Distribution

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Top notch ERP/WMS solution with exceptional customer service!

Overall, Blue Link is a superior ERP/WMS solution for small - mid sized companies for a very reasonable cost.

Pros

Like any great ERP system, it incorporates all the key components (purchasing, inventory, sales, finance, etc) to facilitate an error free environment. The team at Blue Link are always ready to help should the need arise. Due to the nature of our business, we have completed multiple custom projects and the Blue Link team made them very easy to incorporate into the base app.

Cons

We also run the WMS that Blue Link offers. I would have liked to see the WMS incorporated into the ERP as opposed to a stand alone solution. By no means am I suggesting it is flawed, but because of the custom work we have implemented, we do encounter small issues on the rare occasion.

Tim from CTS Industries

Specialty:  Petroleum

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Not the software for us

Pros

The only real upside to this product for us is the ownership and staff. They are great to deal with and try their best to resolve our issues. However, the software just has too many shortcomings.

Cons

It is not user friendly, it is not intuitive, it lacks efficient functionality, for us it is quite slow and it as of yet it is not web based.

Response: Mark, Blue Link

June 2018

Hi Tim. We appreciate your honest feedback. I’m glad to hear you’ve had a good experience with our customer service as we really try to make an effort to get to know our customers and their unique needs. Blue Link ERP was built with the unique needs of distributors in mind, however we take your comments seriously and will keep them in mind as we continue to improve and develop our system. We’re only a phone call away if you have any other questions or concerns. Best, Mark Canes, Blue Link President.

Boris from Kidcentral Supply

Specialty:  Distribution

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Versatile ERP

The entire Blue Link team understands the demands and challenges of wholesale distribution.

Pros

Strong focus on the accounting side. Very good at inventory control and detailed custom reporting. Integrates seamlessly with various platforms including EDI and all the major freight carriers.
A responsive support team.

Cons

What I like least about Blue link are the updates, but it is mainly due to the highly customised, hosted environment that we require.

Response: Ilmie, Blue Link

May 2018

Thank you so much for your fantastic review, Boris! We are so fortunate to have such supportive customers and look forward to continuing to be a part of Kidcentral Suypply’s growth!

Tal from Oliberte Limited

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Fantastic - perfect system, awesome customer service, great value - couldn't be happier

Pros

Blue Link's system is easy to use and very intuitive once you under it and the multitude of features. The new interface is visually appealing and allows for an even better experience. Blue Link's customer support staff are fantastic and are always available to help and guide anyone from our team through both high level issues and minor details. Highly recommend!

Cons

No system is perfect, but for a small-to-medium size business like ours, it's pretty close. I would make sure, when the time is right, to upgrade to the larger server storage available, as sometimes we find our data (always at the wrong time) eats up the basic storage package that comes with Blue Link

Response: Blue Link Associates, Blue Link

May 2018

Thank you so much for your kind words, Tal. We really appreciate you taking the time out of your busy schedule to share your experience and so glad to hear that you like our new user interface! We look forward to continuing to be a part of Oliberte's growth.

Martha from Unique Salon Concepts, Inc.

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Blue Link ERP is a WONDERFUL Company! Our Business has been using this software for over 5 Years!

Pros

Great Customer Support - they are always available whenever you need them!
Extremely Reliable & user friendly program - Maintenance Free- gives you time to grow your business without having any software issues. Always incorporating upgrades to improve the program

Cons

All Reports have to be custom made - however they always have provided whatever
reports necessary upon request

Response: Blue Link Associates, Blue Link

May 2018

On behalf of Joanne and the rest of the Blue Link team, thank you so much for your review, Martha! As you know we're always making updates and improvements to our software and we're looking forward to seeing how they will benefit Unique Salon Concepts in the future!

Michael from Furniture Classics, Ltd.

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Our experience with BlueLink has been nothing short of exceptional

Pros

The most impressive part about BlueLink is not the software (more on that in a bit), but the people. When we did our due diligence in searching for a new accounting system, we narrowed our search down to three different providers. Each offered, for the most part, the same type of software and features that my company needed. What set BlueLink apart from the other two was the level of engagement we received from our initial phone call. We immediately felt at home and had not just the right software, but the right partner to grow our business. That partnership remains even stronger today.

As to the software, the ERP interface is perfect for our wholesale distribution company. From tracking inbound ocean containers to automated reporting, BlueLink saves us both time and money. One area that has really stood out for our organization is the level of customization we have been able to implement over the past 24 months that has really helped us streamline our operations. This level of customization would not be possible without the partnership we have been able to build over the past few years.

Cons

BlueLink's software interface at times feels somewhat dated and can create some challenges in navigation. Their periodic updates have addressed many of these issues and has helped with additional drill-down capabilities. Database managment with our SKU count can be somewhat cumbersome and we have worked with BlueLink to help address and improve.

Response: Blue Link Associates, Blue Link

May 2018

Thank you for this fantastic review, Michael. Our vision at Blue Link is to be the most valuable, important and trusted business partner in the eyes of our customers so we're beyond glad to hear that we have done just that. We have enjoyed getting to know you and your team over the years and hope to continue to our partnership for years to come! As for our user interface, Furniture Classics will be upgraded to our latest version (V14) at the time of your next maintenance date in July. You'll find that the new user interface is a lot sleeker and smoother to operate on. We can't wait for you to try out all the new bells and whistles!

Tahseen from TSB Industrial Supply

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Great software for inventory management

Pros

The reason we chose Blue Link is that we could customize lots of things that are specific to our business and operation. We also wanted a hosting option so we could get away from needing an in house server. Their staff (both tech support and sales) is very knowledgeable and I often turn to them for advice on how to manage aspects of my business.

Cons

As a hosted customer I wish my contract included some basic tech support and I would not have to pay for support hours for simple questions or small problems we may encounter from time to time.

Response: Blue Link Associates, Blue Link

May 2018

Thank you, Tahseen for your wonderful review. We're so fortunate to have a talented team to be able to customize features for our customers! It's important to us that all aspects of your business are implemented perfectly to help you remain competitive in the industry and we are glad you find our staff to be a great resource for your company. Thanks for being a great customer!

Larry from Temple Fork Outfitters

Ease-of-use

Value for money

Customer support

Functionality

April 2018

The software does a good job handling inventory landed cost but the reporting side is not so good.

Pros

Landed cost tracking is good. Fairly easy to use. Building pivot reports is ok, once you figure out the field names. (They are not consistently named across tables.)

Cons

Updates and software installation are a nightmare. Reporting is seriously lacking. You can tell programmers built the reports and not financial folks. The API is marginal.

Response: Blue Link Associates, Blue Link

May 2018

Hi Larry, I wanted to personally respond to your review as I am sorry to hear that your experience with us has not been first class. We strive to exceed our customers' expectations and your honest feedback will be very helpful as we work to improve our functionality and services. We really appreciate your support and help in making our product better. Sincerely - Mark Canes, Blue Link President.

Angelo from CTS Industries

Specialty:  Other goods

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Not great

Overall would not recommend.

Pros

Many potential features. Interfaces well with Crystal Reports so at least our clients get good looking information.

Cons

Not user friendly. Looks like its from 1998. Almost all features are add on modules, pretty useless 'out of the box'. Upper level management is helpful, but pricy. Low level techs are useless, and pricy.

Paul from Bright Bean

Specialty:  Books

Number of employees:  2-10 employees

Ease-of-use

Functionality

May 2017

Gets the Job Done!

Pros

Once you get the handle of it, Blue Link is pretty intuitive to use. There is great flexibility in reporting and customer service is always on top of any issues and features we are looking to add.

Cons

The only limit is when you are on the hosted plan, the blue link instance can be a bit wonky, sometimes timing out, freezing, etc.

Connor from ElecDirect

Specialty:  Electrical supplies

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2017

Extremely Statisfied Business Owner

Overall very satisfied customer of nearly 3 years now!

Pros

We were switching ERP systems and implementing a website integration at the same time. BlueLink staff were great in making this as seamless as possible during the transition. They provided a rare combination of technical experience and practical insights for our online distribution company.
I have had very timely and affordable ongoing support moving forward.

Keith from Welgo, LLC

Specialty:  Pharmaceutical

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2017

Using Bluelink has been a huge help in the pharmaceutical wholesale industry as it helps with track and trace as well as the financial accounting.

Find a way to do Pedigree easier.

Pros

it encompasses inventory management seamlessly with financial accounting capabilities. Additionally, it helps me clearly see a snapshot of where each of our customers is and allows us to manage them appropriately.

Cons

On the Pedigree side and can be at times cumbersome to add in the additional vendors that the product came from.

Daniela from Kidcentral Supply

Specialty:  Consumer packaged goods

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2017

ERP of choice!

We have been using BL for a number of years now. We have a quite integrated platform, connecting our inventory management, warehouse management, accounting, CRM, website platform, and EDI relationships. Working quite closely with the team at BL has been very enjoyable and progressive. BL has supported our business through new developments and custom coding as we have grown over the years.

Pros

All of our daily business activities are stored in once central place. We use multiple external services and they all work with BL. There has always been a team of people on BL side to help, support or customize any of our needs as we grow.
Remote Desktop connection allows us access to our system from anywhere in the world. Our data is stored on an external server, which keeps our business safe.

Cons

Visual appeal could be upgraded, and this update is coming soon according to BL.

Peter from Daneson Ltd.

Specialty:  Food & beverage

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2017

Just about the best and only option

If you're looking for an ERP what you're really looking for is a company to partner with and with Blue Link you're in luck. Blue Link is designed such that we have yet to find a something they cannot do. Add to this their excellent people and you have a winning recipe.

Pros

It does everything. The team is responsive and very capable.

Cons

Unless you yearn for a dated Window's user experience is tough to come up the learning curve on Blue Link. However, it's important to caveat that Blue Link would likely not be as customizable if it did have a slick UX. It takes a little time but once you understand Blue Links priority on functionality over form you'd likely not want to change anything.

Shielya from Glacier Glove

Specialty:  Other goods

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2016

Don't wait to change your software!

From the moment I contacted BlueLink ERP the experience was professional, truthful, and fun! Michael Benedict, our initial contact, spoke with our team on numerous occasions to determine our EXACT needs, he wanted to make sure that everything we needed specifically was something that his team could do. There was never pressure for us to buy, and no false promises. The transition team took over after we made the decision to go with BlueLink ERP and that was another great experience. Most everything was done remotely prior to going live. Mike Miner came to our business for two weeks, we did one week of training, and went live the second week. I have been through numerous software changes and this was BY FAR the easiest, most efficient and painless transition that I have been through. It has been smooth sailing since and we love the system.

Pros

The A/R, A/P, G/L and the Bank Management modules are very user friendly. We are a small warehousing/manufacturing company and the inventory management/purchase order system was the main reason that we selected BlueLink and it has proven to be everything that we had hoped. Their Support Team is awesome and very prompt with responses.

Cons

We have a very complicated salesman commission structure with three levels, and there has been a little difficulty in processing commissions. However, this is a minor issue in relation to the "entire package". The package was customized for us and overall it works well.

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Verified Reviewer

May 2015

Great software and support!

We were a small organization on the food industry when we implemented Blue Link Solutions early 2000's and the system accompanied our growth over the last 14 years. This is a great product for the small to medium size enterprise, as it can facilitate the needs of such an organization. It is very user friendly system and not difficult to understand even if you are a first time user. One of the things we like most about Solutions is the versatility and customizability of the product.

Lisa from Kirby Eades Gale Baker

Specialty:  Other goods

Ease-of-use

Customer support

Functionality

January 2015

Best Software/Company I have had the pleasure to work with!

Pros

The product itself "out of the box" is a fabulous product, but what I like the most about Blue Link is their willingness and ability to customize the software to do what ever you want it to do!

Cons

This is tough. If I have to pick something, I would say the way it deals with voided cheques. You cannot date the new cheque prior to the original cheque date.

Tahseen from Tex Star Bearings

Ease-of-use

Customer support

July 2013

Great ERP software for Industrial Products Company

After much research to find the right ERP system for our industrial products company we decided to switch to Blue Link Elite. One of the founders, Mark Canas was instrumental in our decision process. He did several demos to ensure that the software would meet all of our needs and also added some custom features so the system would fit our business model. The technical team led by Darren Myher helped ensure a seamless transition from Quick Books to Blue Link and while we had some small issues along the way (which is to be expected for such an undertaking) the team was always available for questions. I would highly recommend this software. We are using the hosted version and have not had any issues with connection or down time. And not having to host the server in house has enabled us to focus on growing our business instead of dealing with IT issues.

Response: Blue Link Associates, Blue Link

July 2013

Thank you for your kind words Tahseen. It has been great working with you!

Marybeth from Classic Custom Products, Inc.

Ease-of-use

Customer support

August 2012

Changing Our Company

As a C.P.A. I highly recommend Blue Link. The smooth conversion of our old, outdated, part computerized, part manual system into a fully functioning system has been "easy". (compared to many other ERP implementations that I have been involved in.)The guidance and support we have received from you guys is unbelievable. The accounting functions of this system are solid, and not just an added after thought as I have found in other products on the market. Thank you for a great system.

Pros

The implementation process, because of Mike Miner was smooth and successful. Having him here on site was wonderful!! He not only learned our business thoroughly in two weeks, additionally he made suggestions and customized the system for us.

Cons

The only con I have found has been the time consuming manual entry of our massive product list. This is not a con of the Blue Link system, and we had tons of help from Mike, but we have so many product codes it is taking several weeks.

Wayne from Monarch Siding Centres Inc.

Ease-of-use

Customer support

August 2011

Former ACCPAC ERP 500 client

We have now had enough time with this software to get a full appreciation of it. We are very happy with our choice of Bluelink and know this will be the central application of our business operations for many years to come

Pros

There is a serious need for an ERP package to have enough flexibility to be customizable to a variety of business environments. Right out of the box Bluelink is so feature rich that most companies can get their needs met by this software package. But part of the beauty of Bluelink is their ability to fine tune the application for those who require unique situations addressed. Our particular situation had some major personal needs that were quite readily handled by the programming expertise of the Bluelink support staff. It was a refreshing change from our previous software company. The entire staff from the owner to the support staff are always pleasant and curtious to deal with. They are genuinely concerned that your experience with their application is satisfactory and positive.

Cons

The only sour note we had was the speed in handling some support issues. This was more or less I believe a manpower issue. When a surge of service requests come in it's sometimes a matter of setting priorties. But to Bluelink's credit they made every effort to rectify this upon us explaining our dilema.


Displaying 1 - 20 of 28 reviews