Blue Link ERP

RATING:

4.2

(35)

About Blue Link ERP

Blue Link is a cloud-based ERP, inventory management and accounting solution that caters to small and midsize businesses. The solution helps businesses handle the back-office needs as well as logistical and operational requirements. It can also be deployed on-premise. A key feature of the solution is the ability to track lot numbers and expiration dates of their products important to those in the food/beverage service, pharmaceutical, chemicals, and medical and equipment supply industries. Blue Link ERP has a accounting component that includes features for in-house payroll, multi-language, multi-location, and multi-currency functionalities. Standard accounting modules such as accounts payable, accounts receivable, job costing and return merchandise authorizati...

Blue Link ERP Pricing

For more information in regards to pricing, please contact a Blue Link representative today at 1-877-258-5465

Starting price: 

$500.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Sales dashboard
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Blue Link ERP Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Blue Link ERP

1 - 5 of 35 Reviews

User Profile

Michael

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

Our experience with BlueLink has been nothing short of exceptional

PROS

The most impressive part about BlueLink is not the software (more on that in a bit), but the people. When we did our due diligence in searching for a new accounting system, we narrowed our search down to three different providers. Each offered, for the most part, the same type of software and features that my company needed. What set BlueLink apart from the other two was the level of engagement we received from our initial phone call. We immediately felt at home and had not just the right software, but the right partner to grow our business. That partnership remains even stronger today. As to the software, the ERP interface is perfect for our wholesale distribution company. From tracking inbound ocean containers to automated reporting, BlueLink saves us both time and money. One area that has really stood out for our organization is the level of customization we have been able to implement over the past 24 months that has really helped us streamline our operations. This level of customization would not be possible without the partnership we have been able to build over the past few years.

CONS

BlueLink's software interface at times feels somewhat dated and can create some challenges in navigation. Their periodic updates have addressed many of these issues and has helped with additional drill-down capabilities. Database managment with our SKU count can be somewhat cumbersome and we have worked with BlueLink to help address and improve.

Vendor Response

Thank you for this fantastic review, Michael. Our vision at Blue Link is to be the most valuable, important and trusted business partner in the eyes of our customers so we're beyond glad to hear that we have done just that. We have enjoyed getting to know you and your team over the years and hope to continue to our partnership for years to come! As for our user interface, Furniture Classics will be upgraded to our latest version (V14) at the time of your next maintenance date in July. You'll find that the new user interface is a lot sleeker and smoother to operate on. We can't wait for you to try out all the new bells and whistles!

Replied May 2018

Jason

Wholesale, 11-50 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Bluelink was the right choice for us

Bluelink has been very good to work with from management to the technical support team. They take a keen interest in our business and are always willing to work with us on any special needs or requests we may have.

PROS

We chose Bluelink due the fact that it is highly customizable to our specific needs. No other out of the box software package offered the ability to customize functions specifically for our company the way that Bluelink does.

CONS

The standard report templates are not all that useful. If you have staff on site that are proficient in excel and pivot tables, then the data can be extracted or Bluelink can create custom reports to address your needs. But some improvement in the standard reports can be made.

Reason for choosing Blue Link ERP

We were looking for a solution that could be customized to fit our specific needs and requirements. We were very comfortable with the Bluelink team while we went through the evaluation process.

Reasons for switching to Blue Link ERP

We needed a customizable and flexible solution that was specifically designed for the wholesale distribution industry.

Cory

Apparel & Fashion, 11-50 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed August 2020

Garbage Beta Software

F-. I literally could not hate it more.

PROS

Literally nothing. I enjoy paying taxes more than using this POS software. Just opening it gives me anxiety.

CONS

Everything. It is slow, buggy, needs constant support and tickets are never handled appropriately. I feel like this company is an actual scam selling people beta software that they know is not complete or fully functional. Stay away at all costs.

Vendor Response

Hi Cory, Thank you for taking the time to share a review about your experience using our software. We are disheartened to hear that you have not had a good experience working with Blue Link. We pride ourselves on a great software product and personalized experience, so this situation caught us off guard and we would love to learn more about what specifically happened. Our Customer Service Manager has reached out to touch base and continue this conversation offline to learn more about how we can make things right. Best Regards, Samantha Hornby, Director of Marketing

Replied September 2020

Marnie

Machinery, 11-50 employees

Used daily for more than 2 years

Review Source
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

Keeps Improving with Us

We are pleased with the attentive customer service. We could use recommendations on how to keep improving with ongoing training suggestions (e.g. you know how we use the system, what training do you recommend for different members of the team?)

PROS

Bluelink has more features than we realized when we first set it up. As our needs expand, we have found Bluelink to be responsive to our needs with a real desire to help us achieve our goals. This is the kind of partnership that is critical for us to be effective, efficient and accurate with our data.

CONS

Sometimes the ability to get reports we want exported to Excel is difficult. We like to be as self sufficient as possible, but Crystal Reports are ridiculously complicated to try and modify. Some issues take a while to fix.

Reason for choosing Blue Link ERP

Bluelink was chosen before I started.

User Profile

Tal

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

Fantastic - perfect system, awesome customer service, great value - couldn't be happier

PROS

Blue Link's system is easy to use and very intuitive once you under it and the multitude of features. The new interface is visually appealing and allows for an even better experience. Blue Link's customer support staff are fantastic and are always available to help and guide anyone from our team through both high level issues and minor details. Highly recommend!

CONS

No system is perfect, but for a small-to-medium size business like ours, it's pretty close. I would make sure, when the time is right, to upgrade to the larger server storage available, as sometimes we find our data (always at the wrong time) eats up the basic storage package that comes with Blue Link

Vendor Response

Thank you so much for your kind words, Tal. We really appreciate you taking the time out of your busy schedule to share your experience and so glad to hear that you like our new user interface! We look forward to continuing to be a part of Oliberte's growth.

Replied May 2018