BlueCart offers a cloud-based order management solution for midsize suppliers and distributors in the restaurant and hospitality industries. It enables suppliers to receive orders from their restaurant partners and fulfill delivery as well as build online product pages that display product information, images and available stock quantity. Restaurant owners can place orders, track shipments, make online payments and more.

BlueCart enables communication between sales reps and restaurant owners by sending automated notifications regarding order confirmation, dispatch and delivery to both parties. The solution also allows suppliers to manage stock inventory and place orders for fresh stock when it goes below reordering level.

BlueCart supports customized pricing, which allows sales reps to take orders at current market prices. With reporting and analytics, suppliers can collect and analyze data from multiple sources to monitor their business performance.

The basic version of BlueCart is free and premium features are available with a monthly subscription.

Analytics
Analytics

Analytics

Billing

Billing

Dashboard

Dashboard

Client list

Client list

Order history

Order history

Supported Operating System(s):

Web browser (OS agnostic)



27 Reviews of BlueCart for Suppliers

Overall rating

4.0 / 5 stars

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Showing 1 - 20 of 27 reviews

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Jessica from Montclair Bread, LLC

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Makes ordering so much easier!

Pros

Love the Favorites option so I can see what I usually order. Love that I can log in whenever and from wherever to order. Like that it shows past purchases and the graph of money spent.

Cons

Wish I could add or remove items on my own (but that's more of a function of the vendor). Wish there were photos of the items and that you could organize it by category (instead of alphabetical)

Review Source: Capterra

Response: BlueCart, BlueCart

April 2018

Jessica, thank you for being a valued BlueCart user and for providing feedback so we can improve.

Adonis from Fujitsu Telecom Systems Philippines Inc.

Industry:  Office equipment & supplies

Number of employees:  51-200 employees

Ease-of-use

Functionality

February 2018

Managing your clients in efficient way!

Pros

The platform that can streamline the enormous amount of ordering from your customer. You will never miss-out single orders and inquiry and this will result to customer satisfaction.

Cons

The feature that you can check if your client is active or not is very important to have smooth communication, however this requires a time to stay on the internet. Better assigned someone to do the task.

Review Source

sandra from Mi Piace

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Blue cart has made things easier in the kitchen but it has ways to go before it solves all problems

Pros

Order sheets are great to get a kitchen organized, ordering is easy and we all have the information available at all times.

Cons

Updates on prices don't reflect on inventory sheets and this creates more work at the end of the month. THe system is often slow on responding and placing orders can take more time than needed. Our account support didn't seem as personable and lacked ability to help us navigate the system more efficiently. a lot of learning happened by us trying to figure it out.

Review Source: Capterra

Kimberly from LuLu's Mexican Food

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2017

BlueCart has transformed the order process for my managers! I highly recommend it!

Pros

The software is incredibly straightforward and easy to use. It is very beneficial to have all of our various suppliers on one single platform making the order process efficient and expeditious. The cost effectiveness and labor-savings have been substantial; totally worth the investment!

Cons

I wish every supplier that we ordered through was on the platform so we could continue to streamline our order process and benefit from the savings.

Review Source: Capterra

Response: BlueCart, BlueCart

April 2018

Thanks for the review and we're glad to have you as a customer! We're trying our best to spread the word and get suppliers on BlueCart as quickly as possible.

Ben from Jimmy John's

Ease-of-use

Value for money

Customer support

Functionality

November 2017

BlueCart is incredibly easy and intuitive.

Pros

I like that BlueCart is fixing a big problem that I face as an owner of multiple franchises. The ordering process is frustrating, but BlueCart is doing a lot to streamline the process.

Cons

I wish it integrated with my back office software. I use Macromatix. It would be great if I could sync it with the orders I place and our inventory.

Review Source: Capterra

Lloyd from Baonanas, LLC

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2017

Bluecart is essential for the continued growth of our banana pudding wholesale business.

My productivity has increased dramatically thanks to Blue. On the processing side, I'm able to place or take orders on a weekly basis and edit them if needed. Any communication that needs to happen between my partner and myself can be done in each order so we have reference points. Analytics are vital for any business to effectively measure their performance and grow. Thanks to Bluecart I can see which partner performs well month-to-month, and I can find any areas for improvement to increase our sales with each partner. The real time updates from "Processing" to "In-Transit" to "Fulfilled" allows my team to be on the same page as our partners. The fact we can use it on our mobile devices or our laptop makes Bluecart the best app on the market.

Pros

The analytics and the easy-to-use aspects of the software are what I like most. I'm able to track my orders in real time, view how each partner performs and compare them month-to-month, and communicate with my wholesale partners effectively and efficiently.

Cons

Only thing I could complain about is that I get logged out randomly from time to time. I'm sure it's a minor bug they'll fix soon, but if this is the only complaint I have it shows how useful the app is.

Review Source: Capterra

Steve from Master Purveyors

Ease-of-use

Value for money

Customer support

Functionality

November 2017

Best system for order taking

Pros

Ordering Ease and elimination of mistakes. Chefs love it. Love the phone app. Customer service is the best

Review Source: Capterra

Response: BlueCart, BlueCart

April 2018

We are happy that both you and your clients love our app. Our Customer Success team appreciates the compliment and enjoys working with you and your team!

Katrin from IC WIllard

Ease-of-use

Value for money

Customer support

Functionality

November 2017

Love been efficient and having Chef's easy access to ordering without the hassle of voicemails

Pros

APP availability, 24/7 access , reminder on cut off's, everyone in the know and on email confirmations, well trained and responsive customer support

Cons

constant market list updates, never ending follow about correct pricing with our vendors, which it would integrate with ADACO and FINTECH

Review Source: Capterra

Nick from Scoma's Restaurant, San Francisco, CA

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2017

I have the basic version for the wine ordering at the restaurant and really happy with the platform

great record keeping easy ordering interface on smart phone Good price for basic set up

Pros

Precise record keeping of all orders. Ordering is simple; select from products you carry from each supplier. Order from app on smart phone or i-pad and e-mail goes directly to purveyor.
Excellent customer service!

Cons

Can take some time to input products onto sheets but representative happy to assist.
Purveyors need to have an e-mail address to receive order

Review Source: Capterra

Avi from The Poke Shack

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2017

Fantastic service, extremely helpful

Understanding food costs and the ability to realize our budget.

Pros

Very user friendly and easy to create edits when necessary, helped us as a new business get a grasp of our food costs and ordering system across multiple stores.

Cons

I don't like that there are two separate apps for sales rep and order placing. This part becomes confusing to implement with entry level employees

Review Source: Capterra

Response: BlueCart, BlueCart

April 2018

Thanks for the review! We're are happy to hear that BlueCart helped you when you launched your business.

Dennis from ABCO Corporation

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2017

BlueCart has been easy to deploy to my ABCO's customers helping us to increase sales.

BlueCart has allowed ABCO to deploy an online ordering system which allows us to compete with much larger companies then we are with little effort.

Pros

BlueCart has clearly been developed with the full understanding of the need to simplify the customer-vendor interface blending the needs of each seamlessly.

Cons

The ability load large amount s of data correctly is a time consuming process that often duplicates data records.

Review Source: Capterra

Dylan from Tinker Coffee

Ease-of-use

Value for money

Customer support

Functionality

September 2017

BlueCart has done well for keeping all our ordering info in one place so all team members can see.

Inner-company communication on coffee orders.

Pros

Communication works well within our company to make sure everyone is on the same page. Information automatically updates, so I don't miss new orders. The app helps while I'm in the field.

Cons

There are some simple usability issues that I was told was because I'm on a PC vs a Mac. The app is good for basic information, but detailed info and functionality isn't there yet. Not being able to mark items as "staged" or partially complete also seems like a basic function that's not available. When reviewing individual orders it comes up as a PDF instead of items you can check off individually. I'm really hoping that the options to customize reports and how you use the online app come together soon.

Review Source: Capterra

Clarissa from TBJ Gourmet

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2017

So far I have had a great experience! It is a great tool for our customers

Less Busy work! It helps me get things done faster instead of having to put from system to system.

Pros

How it goes integrate to quickbooks. It is nice that it can just import right in and then from QB it goes right to ShipRush.

Review Source: Capterra

Response: BlueCart, BlueCart

April 2018

Thanks for the great review! We love seeing how we fit in to your workflow of getting an order in to getting it shipped.

Sully from Ayrshire Farm

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2017

We have loved working with Bluecart! Everyone is so helpful and we love the service.

Our process is much better and has fewer room for mistakes.

Pros

We love how it has streamlined the sales orders. We use to get orders from a number of different sources and this has really changed things. We also love how much the staff has worked with us to implement things we needed on our end.

Cons

Lack of client tracking in the CRM features. Needs more things like salesforce for tracking leads and sending emails, etc

Review Source: Capterra

Karin from Reeves Farms LLC

Ease-of-use

Value for money

Customer support

Functionality

September 2017

Easy to use and affordable

Pros

Very easy to use and set up clients. Has help customers be more aware of all our items and pricing. Overall great experience.

Review Source: Capterra

Ruben from Headington/Commissary

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2017

Commissary Kitchen Executive Chef

Pros

all outlets can order from one place with multiple catalogs. Easy to use and understand. comment section is a good tool to communicate.

Cons

Has a few glitches that slow us down. Some computers are unable to use the number pad at times. imited interface with POS systems.

Review Source: Capterra

Devon from M.H. Bread and Butter

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2017

When we were recruited to try the product we were promised functionality that didn't yet exist.

Thus far none. It was suppose to save time in our invoicing process but was unable to help us with that since it lacked the capabilities to do what we needed to when we signed on although we were promised that it did exist. I would say we would have asked for our money back a while ago if she hadn't worked so hard to push the engineers to come through on the design capabilities.

Pros

Well, at this point there are no pros since we have not been able to utilize the program because the functionality we need did not exist. The only pro really is how hard she has worked to get us the product that we were promised.

Cons

There are a lot of really basic things that did not exist until they were designed for us. Just this week have I started to see the functions being implemented so that we can use the product. There are simple things that were completely illogical that have been changed on our suggestions. I would say the biggest con has been paying for the product for over 2 months and not being able to use it.

Review Source: Capterra

Amber from Paper Horse H Street

Ease-of-use

Value for money

Customer support

Functionality

September 2017

I enjoy using blue cart... It has been easy to use from day 1

Being able to learn the different products the the company carries im such an organized.. Even break down the amount ordered as well as being able to leave specific notes when ordering each item

Pros

Easy to search product and make communication easy to make orders.. Easy to find the product when searching

Review Source: Capterra

Response: BlueCart, BlueCart

April 2018

Thanks for the review! We're happy you found BlueCart easy to use and that you're using our order notes functionality.

Stephanie from Catskill Provisions

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2017

Software has helped us streamline some orders to be online.

Pros

What I like most is the online catalog where customers can view our products as well as our pricing.

Cons

A lot of lags/glitches with the software; I will log on and the website won't have any of my contacts listed for a couple seconds; or I place an order and the website freezes or lags. Also, it ins't possible for an admin to edit account info (such as add client addresses) this is extremely inefficient.

Review Source: Capterra

Brandon from Lumi Organics

Ease-of-use

Value for money

Customer support

Functionality

September 2017

Great analytics & ordering tool

Pros

I really like:

1. Ease of use
2. Notifications
3. Ease in setting up new customers
4. Reporting features

I use BlueCart everyday. It makes me a better customer service sales rep to my customers.

Cons

I think improvements can be made under client setup. I work with companies that have more than one location. It would be nice to set up different ship to addresses under one client account. It would also be nice if BlueCart could be integrated into Quickbooks and UPS.

Review Source: Capterra

Response: BlueCart, BlueCart

April 2018

Thanks for the review! We're glad we've made it easier to manage your day to day and provide better service to your customers.


Displaying 1 - 20 of 27 reviews