Benefits: a user friendly platform that all of our admin and fulfillment team can access. Customers get a reminder email when their order gets placed, which drives down phone calls.

Customers are able to place their orders directly through the app which has driven down phone calls. We are able to archive orders in a digital platform that is accessible to our admin team.

I don't really have any complaints about the actual ordering process. We are however anxiously waiting for Blue Cart to be compatible with QuickBooks (desktop version) At the moment we are actually adding more time to our accountant team, who has to manually enter orders.

Bluecart offers great service to our business. Whenever we request a feature, bluecart truly listens to our feedback and finetunes features to meet our business needs.

Some parts of the app are buggy but gets fixed frequently.

I like that it can be used from a cell phone and is very user friendly. It seems very adaptable to the supplier to change things they want changed. Very good customer support from Montana, Dave Lee and the others.

There were a lot of glitches when we first started using it (i.e. invoices printing blank, dollar amounts printing where the quantity amount should be, printed delivery dates were different than date on actual order, HTML code printing on the invoices) We still cannot use the numerical pad to enter amounts on orders.

The software is incredibly straightforward and easy to use. It is very beneficial to have all of our various suppliers on one single platform making the order process efficient and expeditious. The cost effectiveness and labor-savings have been substantial; totally worth the investment!

I wish every supplier that we ordered through was on the platform so we could continue to streamline our order process and benefit from the savings.

Terrible. Disappointing. Inefficient. Disingenuous representation of what the platform provides, how widely it's used, and its value. BlueCart doesn't care about helping small businesses. They just want your money.

It seemed like it could be an affordable option that would allow me to offer online ordering to my wholesale accounts.

Set up was onerous. Lots of back and forth with tech team to iron out bugs. But most importantly, none of my wholesale accounts are familiar with BlueCart, so no one wanted to use it. After a few months, I submitted my desire to cancel my subscription in writing. No one responded to my first few emails until I reached out to a different department, at which and I was told that I would be billed monthly for the remainder of my contract (2 years), despite my complete dissatisfaction with the service. When I signed the contract, I read it and interpreted it as a 2 year contract that I could cancel at any point, in writing, with 30 days' notice. Apparently this is incorrect, so I am stuck paying for a service that has zero value for my company. I submitted a complaint with my credit card company, but even they can not get me out of this contract, which I did read... I just interpreted it incorrectly.