This product is very easy to use, the staff is easy to contact and they are fast at addressing any issues that arise

Needs additional documentation on functionality, it would be nice if they had documentation that shows each process as needed and in what order

It processes all of our sales tax transactions as well as all of our XML for EDI transactions. It allows us to partner with and take advantage of industry leading or best of breed service providers that otherwise would have no integration with our current EPR system.

I value that it is a feature rich package. We currently utilize only a fraction of its standard modules. Once configured it has proven to be pretty pullet proof . It has notification that provides coherent alerts to both successful processing as well as potential errors. It is straight forward enough that our CSR team can manage most corrections or add additional cross references if needed. It currently manages all of our automated tax transactions as well as translates & transmits our XML documents from our ERP & WMS to our outside EDI vendor.

As I said the package seems vast in its capabilities. It can be a bit daunting as the administrator to manage and more importantly to troubleshoot where to resolve an issue. This can be compounded because of various database naming conventions that are used across the BSI tables and may or may not directly correlate to a given ERP system. Depending on the system and type of integration some of the reporting features, for example; ASN by Day, are not available.

Benefits I received out of this is the fact that orders come from my customer automatically and don't have to be manually entered. Pricing also is automatically pulled which saves time during the busy work day.

I enjoy the fact that my customers can send me an order and it automatically generates a shipment as well as pricing is automatically entered to the order.

Recently we have been having date and pricing issues come through the orders that before we never experienced. Hoping this will be cleared up soon.

System integrators prefer solutions that can be rapidly interconnected into existing spine switches and data center power. DCEngine is designed with full blind mate rear connections for power and network I/O. Field replaceable units (FRU) can be swapped in under 5 mins with no requirement to disconnect individual cables. The top-of-rack (ToR) switch is all pre-wired to each connector. There is only one power connection point and a handful of network connections for a full rack, simplifying installation.

Attend at least one automation training seminar annually and pass a certification exam Maintain a minimum of one certified automation programming expert on staff Make a one-time purchase of software licensing with no required annual upgrades or fees Lead with Eaton automation and control products on discretionary business

The BSI EDI integration software allows EDI orders from many different companies using many different requirements to all funnel directly into my ERP. This allows for automation and data flow of order, shipment, and invoice processing.

It's very flexible. We have been able to throw complex customer mapping requirements at it and met them every time.

The interface can feel a bit confusing and isn't completely intuitive at first. But with some experience it becomes familiar.