CharityTracker vs EDI Power Reader

RATING:

4.5

(1044)

CharityTracker has 1044 reviews and a rating of 4.52 / 5 stars vs EDI Power Reader which has 57 reviews and a rating of 4.56 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (1044)
4.6 (57)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 9, 2024
October 6, 2020
Pros/Cons
  • Pros

  • CharityTracker is user friendly and intuitive. They software allows us to serve our clients and provide referrals effectively and with integrity.
  • This gives you quick demographic information and fast data that can be useful—a friendly resource to connect you to local grassroots work.
  • Cons

  • After I add a few more cases, the software will keep logging me out again. This has been very frustrating.
  • What I dislike about this software is that when their is duplicate accounts it was a difficult process it combine the accounts.
Read all user reviews
  • Pros

  • We use several of their products. The customer support has always been great.
  • It was so wonderful that I had to get it installed when I changed companies/positions. I love being able to change the formats of my files and change what columns that I want to see for each file.
  • Cons

  • It was difficult to understand how to use and the requirements to get it to work to meet our needs.
  • The PLB segments or pass thru's are difficult to decipher with the power reader.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos