ChefMod

RATING:

4.7

(65)

About ChefMod

ChefMod is a cloud-based system which is designed for small restaurants. It is a suite of the latest tools for vendor management, timely inventory ordering and receiving. These tools are easily accessible from the user's mobile phone or computer. It streamlines a user's workflow and saves unnecessary costs incurred due to the inefficient management of daily tasks. ChefMod offers a restaurant online ordering software, Order 1-2-3, which helps in ordering foodstuffs for your restaurant in just a few steps. Alternatives from different brands are available to make a cost-efficient and best quality purchase. With SecureOrder, users will not be ordering too much or too little. The guidelines in the software will help users order an accurate inventory and prevent any erro...

ChefMod Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for ChefMod

1 - 5 of 64 Reviews

User Profile

Matt

Verified reviewer

Food & Beverages, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Purchase Power

My overall experience with ChefMod has been excellent. The savings for my Buisness both with time and cash value are unmatched.

PROS

From set up to our daily ordering to receiving product ChefMod has killed it every step of the way. Along with the great prices from the purchasing power to the easy use of the software makes ChefMod an easy and logical choice.

CONS

I have nothing to add here, the software does everything we need it to do.

Vendor Response

Matt, I couldn't have said it better myself :-) Professional Chefs with your experience aren't as common as people may think. We truly appreciate working with you and the talents you bring. Thank you for your support all these years. We appreciate YOU. John

Replied October 2019

Lisa

Hospitality, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Excellent Platform!

Great- All the support staff is so nice and accommodating. Every request is answered in no time and their assistance with many things that they could push on me but they do as a courtesy to make my life easier such as credit applications, lookups for items, etc. is a breath of fresh air that I don't see with most vendors we work with!

PROS

Everything needed from accounting and ordering to analytics this software has helped us integrate. I no longer have to code invoices. It exports on my cue right to my accounting software. We do not have to deal with any pushy annoying sales people from the food companies OR their commissions which is a huge perk! My food costs went down tremendously since we started using this software and I am able to view all past current and future orders with a couple clicks at any workstation with internet. Anytime I have a question the support team has a very fast response time and does most all of the legwork to accommodate my requests making my life ALOT easier when we want to price things out or are having an issue of any kind. Chefmod has brought my BOH kitchen practices into this day and age instead of the more old school less efficient practices of the past that we used previously to get the job done.

CONS

Because it was a big change in switching to this platform it took some convincing to get my kitchen team on board. All of our vendors changed so ironing out new delivery windows and what no had a little bit of a learning code but nothing that could not be addressed. My former food vendors were not pleased but it was definitely a wise business decision. If you have an old school kitchen department who is not comfortable using the computer this transition would take some time, but once trained and all the kinks are ironed out this is the way to go for sure.

Reason for choosing ChefMod

One of my associates came across the software online and saw it had great reviews so we wanted to see what it was all about

Vendor Response

Lisa, We are so happy that you are taking advantage of all of our system features. I would encourage the app whenever possible. It's available for Android and Apple devices. It's a great way to see numbers on the go and of course to place orders. I'll give you a hint, our next major desktop release will have a lot of the app functions there as well! Get excited! Thank you~ John

Replied October 2019

Alex

Restaurants, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed October 2019

A helpful tool, not foolproof, needs major QOL and UX improvements

It has helped us lower costs, but has also come with workflow changes that can be annoying at times. It basically finds the cheapest price for each item you're ordering across all of your vendors and orders it. The problem is that each of these vendors has a minimum order price to ship. What follows is a chefmod rep calling you telling you that your order doesn't make minimums for several different vendors and then you need to sit on the phone with them and move things around until you can get things to work out mathematically. They don't look at your order as a whole and try to find the cheapest possible way that would get you the order successfully, they just order the cheapest version of each item and hope that everything adds up to make a minimum or you're getting a phone call. What makes this even more frustrating is that you can't order from a specific vendor through the site to avoid this nuisance. Overall, it's OK. It's lowered costs but not without headaches. There's some convenience to being able to order from some vendors online, and being notified about things like holiday delivery schedules. I can't be sure if I'd recommend it to someone who doesn't need it for their business, as I do not find it to be a luxury.

PROS

Browsing inventory Order history referencing Customer service

CONS

Interface needs improvement, a lot of un-intuitive design and layout decisions Does not currently have functionality that allows you to order from a specific vendor, so making a minimum order for a vendor can be frustrating and involves phone calls Search function is bizarrely bad

Vendor Response

Alex, you are reading our minds. We have a lot of these (maybe all of them) addressed in our next release which is scheduled for 2020. We'll keep you posted as we get closer. John PS, we would love for you to join our Facebook group exclusive for members!

Replied November 2019

Mary

Hospitality, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2017

Coastal Sunbelt Produce is Proud to Partner with ChefMod

Coastal Sunbelt Produce has been proud to be a part of ChefMods growing success since its inception. We have worked closely together over the years with their many talented crew members as both of our businesses have expanded. We admire their dedication to their customers and vendors alike, always on the cusp of what is new in our industry. We look to a bright and successful future with the ChefMod Team.

PROS

Coastal Sunbelt has had an overall excellent experience with this software. When a problem occurred we were able to remedy the situation quickly with the Help of ChefMod team members.

CONS

Coastal Sunbelt has not experienced a major problem that was not remedied efficiently. Although no software is 100 per cent fail proof ChefMod is available to its customers and vendors for quick solutions

Vendor Response

Mary, these systems always help to make the process on all sides more efficient. Thank you for being such a valued supplier. ~ChefMod

Replied March 2017

Dave

Restaurants, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Happy Customer

ChefMod has been wonderful, the staff I've interacted with are always polite and professional. The product we receive is always of the highest quality, and the digitizing of invoices makes accounting a breeze on our end. Overall I love it, I wish I had switched over sooner.

PROS

Ease of use with this system is what I like best about it, not to mention the money saved

CONS

Sometimes the wording on how products are named in the system doesn't make sense, but once you figure out how to search it's not a problem

Vendor Response

Dave, thanks for the great review! Product naming conventions are an ongoing effort. This year alone we added more than 6,000 new items to the system. Keeping track of all the manufacturer and distributor updates is a full time job. We recently implemented a formal naming convention that addresses this very topic and have begun to routinely update current items as well as to manage new ones. Thank you for the feedback and of course your ongoing support.

Replied October 2019