ConnectPointz

RATING:

4.8

(52)

About ConnectPointz

ConnectPointz is an electronic data interchange (EDI) software designed to help businesses of all sizes manage orders, inventory, shipping and billing processes. Administrators can acquire, validate and translate compliant data and map transactions across sales orders. The platform enables managers to create promotional offers, receive reminders regarding due collections and gain visibility across trading partners in real-time. ConnectPointz allows teams to share order details with eCommerce stores and send invoices to customers. Additionally, supervisors can collaborate with team members to evaluate capital requirements, create budgets and manage cash flows on a unified interface. ConnectPointz offers an application programming interface (API), which lets businesses ...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

ConnectPointz Pricing

ConnectPointz is available across 3 pricing tiers, details of which are outlined below - For up to 5 Connectors - $29 per month with $150 setup fee For 6 - 10 Connectors - $19 per month with $125 setup fee 11+ Connectors - $9 per month with $100 setup fee

Starting price: 

$9.00 per month

Free trial: 

Not Available

Free version: 

Not Available

ConnectPointz order management

ConnectPointz Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for ConnectPointz

1 - 5 of 52 Reviews

User Profile

Charles

Verified reviewer

Retail, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2024

A flexible, robust integration platform with amazing team, helping us to scale globally without cost being an issue.

Really happy that we went with ConnectPointz and not one of the other integration providers out there. For EDI, ERP, WMS, OMS, IMS - it's been working flawless in all integrations, and the team is super supportive in getting connections up and running.

PROS

Connectpointz have helped us get connected to our trading partners quicker and more robust than any other partner I have been working with over the past 15 years. An experienced team that will help you get across the finish line within days/weeks, not months/years. We got started with Connectpointz within a few days of signing, and have been rolling out new connecitons on a weekly basis, with very low effort from our side and minimum need of "unnecessary" interactions with the UI. The team at Conectpointz have been supporting us with a <1 day response time, and been super-flexible in meeting the very dynamic requirements of our solution design. We look forward to continue working with Connectpointz on a daily basis going forward.

CONS

The user UI isn't the prettiest, but it gets the job done. Especially since we are doing full integrations in all directions.

Reason for choosing ConnectPointz

Better in every aspect. Faster, cheaper, better service. From months to weeks to get set up.

Alex

Wholesale, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

We tried SPS, TrueCommerce and absolutely love these guys 100X better

Fantastic, it's like having another 3 people on our team and takes all the manual work out of the process. Improves efficiency. Thank you[sensitive content hidden] and team for doing a good job and going above and beyond. These guys will work on Sunday afternoon when in crisis mode.

PROS

The customer service and the prompt response to fix ANYTHING and EVERYTHING. They help with the smallest details. I asked them to create a toggle function so we can switch from order to order quickly and it was done within the week. When we're in the busy season we cannot afford to stall on orders and tech issues, they are right there to help. They take a sophisticated process and make it easy to use. The language in the software simple and to the point and wont confuse you.

CONS

Nothing really, its really simple and straight forward.

Reason for choosing ConnectPointz

Logicbroker was promising, however, they were not able to automate the connection with our Quickbooks Desktop Enterprise system. They were only able to connect to QB online. They were also a little higher in price.

Reasons for switching to ConnectPointz

SPS was not user-friendly and there were limitations to our drop-ship business. Also they were charging $300 per connection, ConnectPointz did them all for free - over a dozen sales channels and growing!

Ralph

Apparel & Fashion, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed April 2019

ConnectPointz Review

Adequate - it serves the purpose of being in compliance with the EDI requirements for our customer.

PROS

Generates ASN for every order to be in compliance with the customer EDI requiremtns.

CONS

Complicated to use. There is no formal training on the use of the software - only phone instructions. Transmission of the ASN and related files to the customer is delayed, due to the time differences. The software has too many redundant inputs (i.e. delivery date has to be inputted twice on the same page). No answer to emails sent thru the system.

Vendor Response

Thank you for your feedback, Ralph! We've been working hard on the new and improved ConnectPointz iPaaS interface! Ver 2.0 now includes easy assistance wizards, detailed self-help Q&A, and videos! From the sounds of it, you may not be taking full advantage of our automation tools. Let's connect to see what we can do to make your experience with ConnectPointz iPaaS better, frank@actdata.com. Talk soon!

Replied December 2020

John

Furniture, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

So happy we are now using ConnectPointz

From the very beginning their team was very responsive and helpful. They did a great job in helping us get up and running.

PROS

We no longer had to manually enter orders or download shipping labels and custom packing slips. We can connect with all of retail partners in one place.

CONS

Making the switch from another provider was a little cumbersome, however the team made it as painless as possible.

Reasons for switching to ConnectPointz

Issues with use and pricing made the switch a no brainer

User Profile

Mac

Verified reviewer

Consumer Goods, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

EDI Software for Food Startups that Works!

We are streamlining our Purchase Order reception process and having it all in one central, easy to use location has tremendously benefitted our team and efficiency. In fact, we saw a tremendous painpoint when we had to switch our vendor # from a large customer due to a company name update and we began getting orders in manually through email again, ACT Data/Connectpointz really helped us be more efficient and reduce workflow when confirming order flow.

PROS

Easy to setup, use, and came recommended by Target. Very happy with the value for $, it came in far cheaper than competitors and the support team has been excellent.

CONS

Like any new software there was an integration period and delay with launch of any new customer. Connectpointz makes it easy to load up and in.

Reason for choosing ConnectPointz

recommended by customer (Target), great price, awesome team and smooth/quick onboarding. Worked with all major and minor customers.