Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.5 / 5
Value for Money
5.0 / 5
Customer Support
5.0 / 5
Functionality
5.0 / 5
Pros
"Easy, flexible, fast and reliable. It has built in parsers for HL7 and CCDA healthcare standards. "
"The Ease of use, flexibility and streamlined functionality"
"eiPlatform provides a complete integration solution in an easy to use application set. The eiPlatform also supports all of our database management systems."
Cons
"Need some improvement in handling large file...where we get sometime get heap size errors."
"Takes a very good amount of memory for execution."
"For advanced customizations without utilizing the graphical, it is necessary to utilize XSLT."
eiPlatform Reviews
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May 2019
Robert from MIP Holdings
Company Size: 201-500 employees
Industry: Financial Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2019
Piltofish Product Suite - simply amazing
As a software vendor servicing over 65 customers, having implemented numerous real time and batch interfaces, we have found eiPlatform to be fast, robust and extremely reliable. In fact we have over the past 3 years not experienced a route failure that was due to eiPlatform. In combination with eiDashboard we have enabled our first line support teams to effectively identify any operational issues experienced on the coal face thereby providing our customers with rapid feedback and faster issue resolution.
Pros
Depth of functionality, ease of use, capability to test and review data sets at each step in the assembly line, speed with which interfaces can be built, tested and deployed.
Cons
To be honest nothing comes to mind. It ticks all the boxes.
May 2019
Bob from TouchPoint Medical
Company Size: 201-500 employees
Industry: Medical Devices
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2019
PilotFish eiConsole @ TouchPoint
We needed a single interface & integration engine that would support development and deployment of both HL7 and non-HL7 interfaces between our products and various hospital information systems, medication and inventory management systems, and asset management systems. The eiPlatform gave us that solution with a low cost-of-entry in terms of training and ramp-up for our integration technicians as well as our software development team.
Pros
We've used PilotFish's eiConsole since 2012 to quickly develop end-to-end interfaces for our mobile medication management products. The winning combination of their easily-digestible training, simple yet powerful console user interface, and even a repository of existing interface templates (PIE) made PilotFish an easy decision when we needed to integrate an interface broker solution.
Cons
It's a minor point but the console UI can be a bit tricky to navigate, especially busy UI screens like the data mapper, on a laptop or smaller screen.
Reasons for Choosing eiPlatform
Primarily ease of use. The console user interface and functionality were heavily preferred by our integration technicians and software engineers, over the competitive products we evaluated.
May 2019
Stephan from MIP
Company Size: 201-500 employees
Industry: Information Technology and Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
May 2019
Review of Pilotfish eiPlatform
Pros
These are the points that i like about the software: 1. It is very versatile 2. It uses functions and processors that other software don't have and that are really useful when needed 3. It is user friendly
Cons
The least thing i liked about the software is that it does not really support big data and that it is very memory intensive
June 2020
Chris from Capsa Healthcare
Company Size: 201-500 employees
Industry: Hospital & Health Care
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2020
PilotFish has a great platform and Product to work with.
This product handles the workload with ease and is very scaleable to our customer base. The PilotFish team is great to work with and really understand needs of their customers.
Pros
The Ease of use, flexibility and streamlined functionality
Cons
I haven't found anything yet to date.
Reasons for Choosing eiPlatform
The pricing flexibility as a vendor reseller that installs into our customer base and is embedded in our solution is great. The team was very responsive to our timeline and needs which makes this product invaluable to our products.
Reasons for Switching to eiPlatform
We had our own interface platform that was not powerful enough to handle the clinical systems and development of it in house was straining our resources and not reliably handling the workload of our applications.
September 2019
Greg from Continental Benefits
Company Size: 201-500 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
September 2019
Pilotfish ETL
Our company is building out all of our healthcare data transactions with the Pilotfish. This includes healthcare X12, NCPDP, and various other health care filles
Pros
The software is easy to learn and allows our team of analysts to implement ETL jobs. The software is very versatile allowing for any file type or connection to data. Unlike some ETL tools you can build complete platforms to manage your data acquisition and delivery methods.
Cons
I would like to have some light checkin built in for managing updates from multiple users. Their dashboard could use more end user configuration capabilities.
Reasons for Choosing eiPlatform
Value for price point, available functionality.
Reasons for Switching to eiPlatform
Lack of transparency, no alerting and data cleansing capabilities.
June 2019
Clint from MyHealth Access
Company Size: 11-50 employees
Industry: Hospital & Health Care
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2019
Life Saver Platform!
Right now we are running CCDAs, HL7s, and Claims data with little to no problems at all. With the platform we are leaving to move fully over to PilotFish it has been a pleasure to work with and have had night/day experience from where we were.
Pros
Love the ease of use and the speed of which you can get your job done on this platform. It has taken every file type we have thrown at it and processed the files with ease. The training materials that they offer online alone are very well thought out and put together to make their clients successful. The in-person training was very insightful and set us up to be successful right out of the gates with using the software. We have been able to turn around clients on our end 10 times faster than in the past.
Cons
The one thing I have found thus far is not an easy way to test out simple connections like SFTP from within the software.
May 2019
Carl from CT Dept. Of Public Health
Company Size: 501-1,000 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Functionality
5.0
May 2019
Advanced ELR System Integrator
I have created an enterprise solution which receives data from numerous hospitals and laboratories, validates these feeds for both structure (XML, Excel, HL7) and content (required fields, terminologies). It then transforms this data into formats (XML, Flat) which the surveillance systems can consume. This system also creates data (HL7) for delivery to the CDC for various projects.
Pros
Very powerful compared to competitors like Rhapsody. Extensible custom processors provide a mechanism to build your own add-ons (listeners, processors, etc. etc.)
Cons
Requires a knowledge of XSLT which was a new paradigm for me.
May 2019
Kelli from DSS, Inc
Company Size: 501-1,000 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2019
Easy product to use
I have found that if you think outside the box to help a customer the solution will always involve PilotFish to provide that outside the box functionality
Pros
It is flexible and easy. There are so many different methods to transform messages. There are videos and tutorials to teach you how to use this product even after training. The team at PilotFish is very responsive for any questions. One of the best customer services encountered.
Cons
The software really does not have any cons that I can think of
May 2019
Alison from DSS, Inc
Company Size: 501-1,000 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2019
Fantastic partner
To date we’ve been able to accomplish all our goals with the eiPlatform and explore innovative ways to solve other problems.
Pros
Intuitive once acclimated to interface.
Cons
I worked on an older version, so some things a little “outdated” visually, but I’d take functionality over form any day.
May 2019
Avani from Continental Benefits
Company Size: 201-500 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
May 2019
eiPlatform
Pros
Could do multiple integrations and different file formats at a time
Cons
needs to add some more extra features such as some scheduler options such as biweekly
May 2019
Danie from MIP
Company Size: 201-500 employees
Industry: Financial Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2019
Easy and quick
Pros
The best thing about eiPlatform is the range of features and integrations supported by it. This tool forms an all in one package to meet most of your integration development needs. It supports the latest technologies and incorporates support for varies platforms. One of the most attractive features I liked about it is the ease of using the XSLT mapping tool! It's easy and quick!
Cons
Takes a very good amount of memory for execution.
May 2019
Phani from MedNetOne
Company Size: 51-200 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2019
Easy to learn and implement
Please refer to the case study. https://healthcare.pilotfishtechnology.com/case-study-emr-integration/
Pros
Easy, flexible, fast and reliable. It has built in parsers for HL7 and CCDA healthcare standards.
Cons
Need some improvement in handling large file...where we get sometime get heap size errors.
Reasons for Choosing eiPlatform
Flexibility and predefined healthcare bundle for various standards like HL7, CCDA, FHIR
May 2019
Eduardo (Eddie) from DSS, Inc.
Company Size: 501-1,000 employees
Industry: Computer Software
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2019
Complete Solution with Excellent Support
Before leveraging the eiPlatform, we were making code changes to accommodate the smallest changes.
Pros
eiPlatform provides a complete integration solution in an easy to use application set. The eiPlatform also supports all of our database management systems.
Cons
The platform does everything that the competition does. There is nothing that we like least about the product.
May 2019
Ramon from TouchPoint Medical
Company Size: 201-500 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2019
Powerful and flexible data transformation engine.
We have utilized eiPlatform to create HL7 interfaces to interact with Hospital Information Systems. It has been very flexible to accommodate the subtle changes imposed by the HL7 providers, and very reliable and performant to process the incoming traffic demands.
Pros
Intuitive graphical user interface and the capability of a containerized engine version. Highly customizable to interact with a variety of components (databases, web services, custom services) in the data transformation chain.
Cons
For advanced customizations without utilizing the graphical, it is necessary to utilize XSLT.
May 2019
Steve from SMC Partners
Company Size: 51-200 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2019
Pilot Fish
We have been using the platform for years to extract clinical data from multiple ehr systems, normalizing values and populating a data warehouse. Our staff was easily trained and support is always a phone call away - although seldom used.
Pros
This is the most user friendly and easy to use transformation software that produces comprehensive and precise results.
Cons
Can't really identify any negative issues.
May 2019
John from SMC Partners, LLC
Company Size: 51-200 employees
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2019
Long time PilotFish User
HL7 and web service based integration projects.
Pros
Ease of use and productivity. Great customer support. Great self study guide to get going.
Cons
I'm very pleased with the software. Fit our use cases perfectly. I don't really have any cons.
Reasons for Choosing eiPlatform
Cost, easy of use and productivity.
May 2019
Patrick from PSG
Company Size: 51-200 employees
Industry: Hospital & Health Care
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
May 2019
good tool
the intake of a variety of different types of data feeds. Adapts well to the differing needs.
Pros
flexibility to adapt to your company needs
Cons
the cost seemed a bit excessive and ongoing annual costs are heavy.