Epos Now vs TrueCommerce EDI Solutions

RATING:

3.52

(318)

Epos Now has 318 reviews and a rating of 3.52 / 5 stars vs TrueCommerce EDI Solutions which has 500 reviews and a rating of 4.26 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.52 / 5 (318)
4.26 / 5 (500)
Ease-of-Use
3.5 / 5
4 / 5
Value for Money
3.5 / 5
4 / 5
Customer Support
3.5 / 5
4 / 5
Functionality
3.5 / 5
4 / 5
Last Review Written
January 30, 2023
January 4, 2023
Pros/Cons
  • Pros

  • Competitively priced with gold functionality and ability to integrate. Our implementation manager was great and got us up and running and we are now trading.
  • Ability to integrate it with my clients existing accounting software and little to no downtime.
  • Cons

  • It is terrible that if a bartender adds drinks to a ticket, the ticket gets switched to the bartender's ticket.
  • The rounding errror is inexcusable. The data base feature is not user friendly at all.
  • Pros

  • I love that this software is super simple. Ve been through the training and every step is pretty self-explanatory.
  • The ease of the software is great. Customer service is extremely helpful.
  • Cons

  • When it does not work, it is horrible to figure out why, and how to fix it.
  • Still generates the occasional errors and no warning given.
Pricing Range
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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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