All ERPAG Reviews

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User Profile

Aleksandar

Verified reviewer

Accounting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Few words about Erpag Inc.

PROS

We have been using software solutions from Erpag Inc. for more than 20 years. By using this software we have significantly raised the level of services we provided, got the necessary stability, speed and ease of use. The program has proved through long time of use , starting from the MS DOS platform, later through the Windows environment, up to the current cloud version. It is a really warm recommendation for all those who want to have a modern, comprehensive, complete software to run the company's business from all fields of activities.

CONS

Feel that i couldnt find any relevant bug :)

Bob

Mechanical or Industrial Engineering, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Highly Recommend! Great software, and you can't beat the pricing.

Used it at a previous company (found it, implemented it, admin'd it, and was a daily user. Now I'm using it as my own company and have recommended it to others.

PROS

Initially liked the purchasing and PO functions the most...then I started digging into and learning more about multi-level BOM and love it. The new custom reports are great as well, and give the user more capabilities in designing the look and content of their documents.

CONS

1 Day = 24 Hrs. While this is true in its simplest form, it is not true for how many companies work. I would rather see 48 hours on a time sheet instead of 2 days, which can be misleading depending on how your company operates.

Reason for choosing ERPAG

ERPGAG beats Pedyn since it's cloud based whereas Pedyn was local - unless you run a remote desktop/virutal server. No thanks.Ease of use and pricing along with functionality beat out DBA Manufacturing. ERPAG was a better solution for how I worked AND it had a good price point.

Anthony

Apparel & Fashion, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2024

A good piece of software

good , so far . it does what it says on the tin . Not much to dislike

PROS

Only trialing but feels stable and reliable which for me is really important. For inventory gives more information and flexibility than most similar sized products around .

CONS

The layout is clumsy and not sleek but that doesn't really matter if the results from the input work well , which they do

Subi

Electrical/Electronic Manufacturing, 2-10 employees

Used daily for free trial

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed June 2017

Nice package for small business applications.

I could set up a small business in a very short period of time (from quotation to printing packing slip).

PROS

In an hour or so I could figure out how the software works. So it will good to train new people fast compare to big-name software like SAP or Oracle.

CONS

There are still many features to be worked out. (a) The address fields in the forms do not follow the US address standard. I reported specific example via chat room, (b) I believe you are still changing the software on a daily basis. At some point you need to freeze a rev and come back late with a diff rev with consolidated updates (c) There should be more templates for quotation and invoicing. I could not find a template in quotation where I can quote tier-pricing to my customer. The template automatically sums them up at the bottom which is not right.

FERNANDO

Wholesale, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2024

First Approach

I want implement the whole system to my company, but I need more time to feed initial data. Thank you

PROS

Different moduls integration. I could link all my operation in a single system

CONS

needs someone to explain more the system.

Bryn

Wine and Spirits, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Wonderful Fully Featured ERP Package

ERPAG support is fantastic; they have been quick to respond to our questions making it easy for us to move forwards.

PROS

ERPAG has been one of the easiest products we've come across to get started with. The menus are clear, everything is easy to find and mistakes are easy to fix. The data import functionality is very easy to use - just copy and paste from a spreadsheet and you're good to go. Sales tax handling was a big problem for us with several competing products; ERPAG handles the relatively complex tax rules here in Canada with ease, including different tax rates depending on the buyer's location, etc.

CONS

Some pages are a little hard to work with on smaller screens

Reason for choosing ERPAG

ERPAG was the only package that met all of our requirements. Job routing, cost accounting, proper sales tax handling - you would think those features would be common across all ERP packages, but most of the competing tools we evaluated had deficiencies that we couldn't overcome.

Reasons for switching to ERPAG

We needed a cloud-based package that could be accessed from anywhere. ERPAG fits our needs perfectly.

Ravi

Electrical/Electronic Manufacturing, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2022

Excellent Easy to Use ERP System

We choose ERPAG after wasting our money in custom ERP system with other company and it took almost 1 year for them to figure out what we needed and it still did not work.ERPAG is so easy to deploy , anyone with basic ERP knowledge can start using in few minutes. And I have never seen ERP system with so much customization option in reports.

PROS

It was so easy to deploy this software. We started using within 4-5 days and that include training to team.

CONS

Only thing we did not like about this software is limited capability in accounting module.

Reason for choosing ERPAG

We like the ability to customize reports and visibility it offered to manage team activity.

Reasons for switching to ERPAG

Focus Team was very unprofessional and could not deploy the software in one year. we lost almost $8000 dollars.

User Profile

Dennis

Verified reviewer

Sporting Goods, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Great ERP for my distribution business that plans to add O2O retail functionality

I am still in the trial phase and keep expploring its full set of functions and features. However, with my limited experience with this software, I would say the initial experience is very good. I also had a demo section with one of their pre-sales support. The demo section clearly showed me the core functions, and the pre-sales support could answer most of my questions. For those that could not be answered right away, they follow up an email with links to answer my questions. With that said, the overall experience I had with ERPAG was very nice, like 9/10.

PROS

The operation and information flow of this software matches the business logic of my sporting goods distribution very well. Hence, to my learning curve is not that deep, what I have in mind when performing a business operation, e.g. creating a sales order to invoicing to delivery can be easily map out in this software, because its flow, input, output, etc are well defined. I believe it is because of years of working with various of businesses, the team behind ERPAG understand how to organise the information in a neat and user-friendly way. I also like that fact that it can be integrated to Shopify as I am planning to expand my business to B2C and setup my webshop using Shopify.

CONS

The UI could be more modern and clear, however, definitely not a problem to follow the flow to click and complete a required actions.

Reasons for switching to ERPAG

My current software does not support serial number, batch products, expiration dates, also it does not integrate with common eCom solution such as Shopify, Wocommerce, therefore I am looking to make a switch.

Christiano

Food & Beverages, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2024

Impressive capabailities

PROS

It has a very useful unit of measure system, allowing to manage items in two different unit of measures at the same time. Additionally, it has great customization features such as custom fields, a report designer and a clever automation tool.

CONS

The lack of fixed asset management. The Service work orders could be better explored. Cannot describe more as we are in the trial period validating our processes in the system.

Vendor Response

Thank you for your review. In fact, our new Fixed Asset Module is currently undergoing final testing, and we anticipate rolling it out within the next two weeks.

Replied March 2024

Jithmi

Electrical/Electronic Manufacturing, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed February 2024

Erpag is giving value for money

It has value for money. good integration with Xero

PROS

That is easy to integrate with Xero and

CONS

It did not allow me for multiple warehouses.

Ratanachai

Cosmetics, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2020

Flexible & intelligent software but easy to use. Best for startups & small to mid size business.

I'm so happy to find this application after a virtually forever search for an ERP software that will fit my organization requirement with limited budget. The software is sophisticated and well designed. It is also so flexible that allows you to adjust and tweak the software to fit your organization's requirement. The flow of the application is also intuitive and easy to understand. Their support team is also very helpful. I love that they also provide the Live Chat service within the application. This really help us solve our problems quickly. So, if you are an entrepreneur looking for an ERP solution, make sure you don't skip this one!

PROS

Cloud Application, No need to invest in hardware. The software covers every aspect of an organization and link important data together. It is very flexible and well designed.

CONS

Support team availability for company in Asia continent is quite limited. Continuity issue. For example, when we briefly lost Internet connection, the user is kicked out of the software immediately and lose all the unsaved works. When something is wrong, the application is just suspended without any reason or explanation. It should have a better error handling.

Reasons for switching to ERPAG

Google Sheets is one of the best application but it is still a spreadsheet software that is not suitable for too complicated tasks that ERP software has to handle.

paul

Mechanical or Industrial Engineering, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Great value without compromise

Great, customer support is very responsive and training

PROS

Easy to get the hang of, navigation is very simple.

CONS

Still a bit USA focused, needs to be more outward looking for global community

Reason for choosing ERPAG

Cost and service

Reasons for switching to ERPAG

not enough integration, not flexible enough for manufactures.

Gail

Medical Devices, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2022

The Trial Made All the Difference

This will be our first real manufacturing/inventory management system. It is a great product if you are transitioning from spreadsheets.

PROS

We like ERPAG features in that many align with our needs now and there is lots of room to scale.

CONS

A few functions are not intuitive, and I have had some issues with the search function for the Product list being inconsistent. One exchange with online help made me wonder if the agent actually understood the mfg/inv/purchase process.

Reason for choosing ERPAG

We ranked all features based on their importance to our business and looked for the package that hit the most or all of our critical needs.

Mohammed

Consumer Goods, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2022

Excellent overall product however missing key features for the Software to work with other Systems

Overall it is good, i think if they fix the integration requirements it would be one of the best software's out there

PROS

All in one Software, integrates well with Xero Accounting, has all the features you need for a fully fledged ERP System

CONS

Lack of API access, Webhook, and inability to import Purchase Orders from Excel or to bring in Purchase Orders from External Softwares. Also lacking the ability to bulk import existing Sales Orders, Shipping Documents, Purchase Orders and updating them via Excel.

Reason for choosing ERPAG

My decision will be based on the feedback I get with regards to the integration requirements

Frank

Information Technology and Services, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

More features for less.

Most of the issues we had was collecting the right data and understanding the terminology of ERPAG as it compares to Quickbooks Online. Also, the sitch to QBO and implementation of ERP at the same time has added a degree of difficulty we wouldn't have if we had stayed with Quickbooks Desktop but the switch was needed. Being able to use ERP on android tablets like the ones we already use in production will save us a ton of money that we would have spent on scanners and other gadgets we won't need.

PROS

The number of features included in the software and the pricing tiers are a pleasant surprise in the age of paid add-ons or poorly developed and overpriced software packages available for manufacturing and production control.

CONS

The learning curve might be a little steep for a single person to est out all that the software has to offer and the documentation could use some detailed examples on how to use some modules and the sequence to follow when entering data manually or via import. But given all the things this software does right it is understandable that it would have a delay in the documentation for some modules.

Reason for choosing ERPAG

Long term cost of ownership and features.

Jorge

Information Technology and Services, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2017

ERPAG widely covers the needs of any retail company. It's a very intuitive and easy to use software.

Probably the highest rated product in terms of price-quality ratio. A highly and fast configurable product. A very intuitive ERP that requieres shorter implementation and trainning times. A fairly good GUI that makes it relatively easy to identify the next steps from the creation of a quotation to closing/booking a sales order. A product that can be easily customizable without the need of technical support or contacting ERPAG development team. It is fantastic that you can customize document templates to adapt them to your business needs.

PROS

Setting up your company's database in ERPAG is easier and faster than in most of the commercial ERPs you can find in the market. You can create a product catalog with almost as many product attributes as you need in just a matter of minutes. You are also able to upload not only product info, but also purchase orders, suppliers, customers, employees and many other tables from your own databases, by importing them into an excel file. The latter plus the capability to customize data fields, either by literally translating fields to your local language or by changing names so that they can fit your business needs, it's a brilliant idea that I hadn't seen in any other ERP product out there.

CONS

There are currently no options to work with more than a single currency, which is a shame considering that businesses are becoming more and more globalized.

Darko

Computer Hardware, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2017

Very inspiring and perspectable software

Using it for a year in my business, works great, functionality is great, features like service management with invoicing and retail sales with great inventory management. Cloud based functionality is great because i don't have to worry about backup or my computers speed, it works fast every time from anywhere. I can access it on my mobile phone (the screen is not adapted but i can still manage around in need). Customer support is very quick and responsive and they worked hard on my demands. Overall i tried many many softwares and i would suggest this to anyone. The big downside is lack of accounting but since i have an outside bookkeeper it is not an issue for me. User interface is very well designed, for me it was very easy to learn to work with it, some of my workers say it has to many clicking but i don't see how else you can unite all those features. My recomendation to anybody!

PROS

Multilanguage support, lots of features, awesome user interface, cloud based

CONS

No accounting

craig

Electrical/Electronic Manufacturing, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

ERPAG, a great package for small business especially if you track by serial numbers

PROS

Inventory control was the main functionality and so the ability to track material through-out by serial number was key along with customer returns This has been easy to set up and use. With delivery lot quantities of greater than 10 having the ability to input multiple serial numbers with copy and paste rather than single entry was also a fundamental need and ERPAG does this very well. Allowing transfer of material across multiple sites is great and using the stages feature allows production across sites. ERPAG is easy to use and it appears to stop the user falling into traps when processes are run before material is available so I've got confidence that all is well as I use it. There's a lot to like. The support has been great too, with instance response in the chat to the support tickets raised. All cases I've been met with knowledgeable staff who can explain what I need to do to get the functionality I want

CONS

Some of the reporting is not exactly as I'd want but this could be that I've not fully investigated all possibilities.

Reason for choosing ERPAG

Cost, ability to trial software to see what it could do rather than see a demo.

Grant

Consumer Goods, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2022

Fantastic ERP that is very scalable

a Super product that is real bang for buck!

PROS

Ease of manufacturing, Order processing and how customizable everything is

CONS

I wish there were a little more API customization and ability to auto call orders from marketplace platforms. Also the xero integration forces you to choose one selling COA so if you sell from multiple warehouse locations you cant separate what account it should push to so then you have manually change the sale account in XERO... that is a mission

Duane

Electrical/Electronic Manufacturing, 51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Seems great so far

Experience has been very good - easy to use, great value for money, and does what I need it to do - manage inventory, purchasing and production planning.

PROS

Extremely comprehensive especially for the money. Most software at theis price that promises to do all these things, probably actually doesn't! Or has many bugs. But Erpag seems to deliver on all the features it promises. It fits perfectly into a category for businesses that are not ready for the expense or learning curves of the big guns in ERP. There's nothing else on the market that I've found that fills that middle ground. It's all either too simple, or too expensive and complicated.

CONS

Documentation could definitely be better. Most functions are fairly easy to understand if you learn by trial and error setting it up. But there are some parts that could use a little more formal explaining.

Reason for choosing ERPAG

Tried ODOO before, it seemed like a half finished piece of software. More bugs than I could count.

ramon

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed October 2017

very easy

the web access and very easy use for sales

PROS

accessibility and intuitive menu, very easy for my company use this software for production and sales

CONS

the developer sales campaign don't clear for the user, because the estructure is complex, may be when put help menu in the software improve in this point

ramon

Food Production, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed October 2018

CEO

in general my experience is good, we have two different account with erpag, for different area, so our experience is very good

PROS

we select this software for functionality and very easy use for my employees

CONS

for our company is necessary modify design the report for most clearance when reading

Joseph

Transportation/Trucking/Railroad, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

The Answer To Your Success Can Be A Click Away

It's a learning experience allowing one to understand how an ERP can be so critical in today's everyday business

PROS

This software has a variety of needed business features within this application. Each brings its data and transforms it into an easy-to-follow layout from which every business can benefit.

CONS

There is no fleet management offered which is a plus for me

Reason for choosing ERPAG

the price and the word of mouth.

Ashraf

Information Technology and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

ERPAG Client Review

2. The motivation Behind Implementing the ERP system was that it offers a more comprehensive solution to Fieka SPECIFIC business requirement. We have trailed many ERP based business packages but have found 3 to be the most suitable namely SAP BUSINESS ONE, ERPNext and ERPAG

PROS

All the modules are easy to use and its Comprehensive. Support is top notch and professional. We would prefer to see more short vids on the setup of new businesses. Also a msg record option.

CONS

The font and display could do with some colour.

Reasons for switching to ERPAG

Data imports were cumbersome.

Ayman

Food Production, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

AMAZING ERP solution with even better service!

PROS

ERPAG has really made it easy for us to function like a big business with a small business budget! The service alone is priceless. They team is so responsive and ready to help at all times. Once you’ve mastered the application, there’s no turning back! Great ERP solution!

CONS

The team has been quite responsive in tackling our challenges and they’ve even worked on implementing new features to cater to our needs. At this point, I can’t give anything but praise.

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