I am using Focus 9 to manage my automotive spare parts business, it helped me scale my operations in the last 2 years. I am quite satisfied and highly recommend the software.

The ease of use and the way the software was built around my business us case.

Reporting could have been little more dynamic by including pivot tables

Super , one of the best software which we have used in our experience

Customized option and the best part is we can created any type report by report engine which make the work ease for the Users.

Ease Of Use and All the Features its available like GST , TDS , Inventory ,COGS , Etc.. and if we ask any customized in the software the team support for the same and helps us to get the same features in Software.

Customer support is worst i.e. when we highlight our issues and problems they are not able to solve and also did not follow up. Software itself is not stable, too many bugs. Those basic report such as P&L, B/S and GST report are not well set up and difficult to use.

User friendly, flexible, allow customization, a lot of features

Implementation took way too long and not professional. What promised could be deliver in the initial presentation was not able to deliver during implementation and did not fully customize to fit into the business. Too many bugs i.e. those report and function used to be alright then suddenly it does not work. There are a lot of issues & bugs that the support team cannot solve and they did not follow up at all.

Keeping customers info organized. Tracking sales process and team.

User friendly . Good interface. Easy to learn and use.

Nothing really. All features are exactly what we need

Overall, this software is still worthy to be on the list of tools to use as it has the features needed, and if it doesn't the developers have an open mind of adding and implementing the feature in a quick window of time. This is also not based on some fancy interface where learning is quite difficult.

I can say that although this software is technically in constant development for new features, I like it when they act on it in a decent span of time. What I mean is particularly on those modules. The developers are true to their word that they are indeed customizable and are always on the lookout for users requesting such non-existent features. Like most innovations right now, this has helped it shortening the workload on tasks like this and management is quite easy and problems are easily controlled. I like the graph presentations as I am a visual type of person and it makes it easier to understand data to act on it real quick. This one is also not taxing on computer RAM usage which is very good for some of our relatively old computers. And the best part is it is user friendly.

Although to a certain degree I agree that limitation on Number of Users in proportion to the charges the company incurs when the new ones, but it would be nice to expand further the accessibility of users as it is expected that softwares like these are intended for employee management, and you can't just amount the number to a few individuals. And lastly, I'm hesitant about doing updates as it somehow messes up "old data" and I don't like having to deal with re-checking them one by one. The developers should up their game on this since this software is dealing with finances.

Good and Detailed software. comparing to other software detailed reporting is good but summarized reporting is required.

detailed software with complete audit trial. very good sales report and outstanding Receivables and payable reports.

budgeting and Financial profit and Loss Account. and in inventory Need lot of Improvement specially in Manufacturing by adding the cost and deprecation of machinery to that particular batch.

Focus9 is used for all business related activities. we need many possible improvisations on already reported issues to ensure things are more smooth

Ease of use for basic operational work. detailed customization possibilities. well designed user interface.

As such this ERP software does pretty much all things. the only cons are regular glitches in the software that only gets resolved by frequent patch updates on server and end-user work stations.

OVERALL GOOD, BUT YOU HAVE TO REVIEW YOURSELF THE CHANGES MADE ARE REFLECTED IN EACH AND EVERY REPORT AND OTHER LINKED DOCUMENTS ELSE YOUR REVISION OR CHANGES TO VOUCHER / DOCUMENTS WILL PUT YOU IN PROBLEM AS WRONG DATA WILL BE THE RESULT OF MINOR MISTAKES IN FORMULA .

ALL MODULES AVAILABLE , SALES PURCHASE, DELIVERY NOTES, MRN, INVOICING, PAYMENT

NEED TO CUSTOMIZE AND STUDY THE END USER REQUIREMENTS MINUTELY NOT READY TO USE NEEDS TO FIT AS PER COMPANY REQUIREMENTS AND THIS LEADS TO ERRORS IN FORMULA EXECUTED BY IMPLEMENTATION TEAM.

Simplicity is the key feature of this software its reporting is so nice you can check complete report of your venders and customers

Customer support system is very disappointing if you face any small issue you have to wait long for it to be solved from customer servis and you have to pay extra money for any small changes you want to do in software . proper training is not providing from Software team,

when a product is supplied definitely there should be after sales service team and the principal developer should review the performance whether the customer is fully satisfied

easy to handle.can be accessible from anywhere.Having lot of options to get reports if fully trained.

lack of technically equipped franchisees and careless direct sales people.Not attentive immediately when some problem happens.

It is really an Excellent software, flexible with all kinds of requirements. Overall saying, We are happy with this product.

* User Friendly * Easily Customizable * Flexibility * Excellent Support

* In web version, menus are placed in the side its better if it's placed on the top. * Color patterns are dull

We are handling sales, purchase, finance payroll, production and all facilities connected with trading companies.

Focus 9 is very much recommendable because of its easy customizing feature and user friendly nature.

We are happy with the existing software.

Very bad experience

We have tried to use focus CRM software but faild because of the inefficiency of this software....around 2 long years they took to implement it and then we found lots of bug & issues arising every single day at the time of data entry which made it quite an impossible task for us to continue on it...For us its completely waste of money & time.

this is useless not gonna recomend it to anyone

Technical Support is worst

Simple software easy customization administration easy datbase linking is easy backup is easy client systems connection is easy

Very bad behavior from technical support team, no solution they can provide All technical support members are rude charecters nobody no how to treat a customer who pays us

We never got any support for concerned we raised. Service was not provided at all.

Easy to use is what we liked, however reliased later lot of loopholes

Very poor service. Data can easily be manipulated, replaced and deleted with no tracing available.

NOT GOOD, NOT BAD. JUST AN AVERAGE, NEED FULL SUPPORT WITH IMPLEMENTATION.

FRIENDLY USAGE, COMPATIBILITY AND GOOD IN REPORTS WHILE EXPORTING

SOME ERRORS STILL THE SAME LIKE BEFORE, I.E REPORTS

User interface is awesome. Features and fuctionality is excellent. Good back end support

AMC rate could be better. Response times for support could be better.