All Focus X Reviews
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Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
ERP for Automotive Spare Parts Management
I am using Focus 9 to manage my automotive spare parts business, it helped me scale my operations in the last 2 years. I am quite satisfied and highly recommend the software.
PROSThe ease of use and the way the software was built around my business us case.
CONSReporting could have been little more dynamic by including pivot tables
Hemanth R
Consumer Electronics, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2020
Focus
Super , one of the best software which we have used in our experience
PROSCustomized option and the best part is we can created any type report by report engine which make the work ease for the Users.
CONSEase Of Use and All the Features its available like GST , TDS , Inventory ,COGS , Etc.. and if we ask any customized in the software the team support for the same and helps us to get the same features in Software.
Reason for choosing Focus X
Prakash Solution was Offline and we wanted to go for Online application so we looked focus Software and we started from FOCUS 6 we are using now FOCUS 9 Web Version
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed October 2018
Focus 8 itself is alright but execution and customer support failed
Customer support is worst i.e. when we highlight our issues and problems they are not able to solve and also did not follow up. Software itself is not stable, too many bugs. Those basic report such as P&L, B/S and GST report are not well set up and difficult to use.
PROSUser friendly, flexible, allow customization, a lot of features
CONSImplementation took way too long and not professional. What promised could be deliver in the initial presentation was not able to deliver during implementation and did not fully customize to fit into the business. Too many bugs i.e. those report and function used to be alright then suddenly it does not work. There are a lot of issues & bugs that the support team cannot solve and they did not follow up at all.
Natalia
Events Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
Easy to use
Keeping customers info organized. Tracking sales process and team.
PROSUser friendly . Good interface. Easy to learn and use.
CONSNothing really. All features are exactly what we need
Reason for choosing Focus X
It has been already customized for our type of business.
Alain Jove
Telecommunications, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Worth considering
Overall, this software is still worthy to be on the list of tools to use as it has the features needed, and if it doesn't the developers have an open mind of adding and implementing the feature in a quick window of time. This is also not based on some fancy interface where learning is quite difficult.
PROSI can say that although this software is technically in constant development for new features, I like it when they act on it in a decent span of time. What I mean is particularly on those modules. The developers are true to their word that they are indeed customizable and are always on the lookout for users requesting such non-existent features. Like most innovations right now, this has helped it shortening the workload on tasks like this and management is quite easy and problems are easily controlled. I like the graph presentations as I am a visual type of person and it makes it easier to understand data to act on it real quick. This one is also not taxing on computer RAM usage which is very good for some of our relatively old computers. And the best part is it is user friendly.
CONSAlthough to a certain degree I agree that limitation on Number of Users in proportion to the charges the company incurs when the new ones, but it would be nice to expand further the accessibility of users as it is expected that softwares like these are intended for employee management, and you can't just amount the number to a few individuals. And lastly, I'm hesitant about doing updates as it somehow messes up "old data" and I don't like having to deal with re-checking them one by one. The developers should up their game on this since this software is dealing with finances.
Mohamed
Luxury Goods & Jewelry, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2021
Need improvement in manufacturing and budgeting
Good and Detailed software. comparing to other software detailed reporting is good but summarized reporting is required.
PROSdetailed software with complete audit trial. very good sales report and outstanding Receivables and payable reports.
CONSbudgeting and Financial profit and Loss Account. and in inventory Need lot of Improvement specially in Manufacturing by adding the cost and deprecation of machinery to that particular batch.
Reason for choosing Focus X
pricing
Reasons for switching to Focus X
Detailing and reporting
Ali
Industrial Automation, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed November 2020
Excellent ERP Software
Focus9 is used for all business related activities. we need many possible improvisations on already reported issues to ensure things are more smooth
PROSEase of use for basic operational work. detailed customization possibilities. well designed user interface.
CONSAs such this ERP software does pretty much all things. the only cons are regular glitches in the software that only gets resolved by frequent patch updates on server and end-user work stations.
Reason for choosing Focus X
Cost efficient, local availability and existing application vendor
Reasons for switching to Focus X
Upgrade
VIQUAR
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed February 2019
FOCUS 9 ERP
OVERALL GOOD, BUT YOU HAVE TO REVIEW YOURSELF THE CHANGES MADE ARE REFLECTED IN EACH AND EVERY REPORT AND OTHER LINKED DOCUMENTS ELSE YOUR REVISION OR CHANGES TO VOUCHER / DOCUMENTS WILL PUT YOU IN PROBLEM AS WRONG DATA WILL BE THE RESULT OF MINOR MISTAKES IN FORMULA .
PROSALL MODULES AVAILABLE , SALES PURCHASE, DELIVERY NOTES, MRN, INVOICING, PAYMENT
CONSNEED TO CUSTOMIZE AND STUDY THE END USER REQUIREMENTS MINUTELY NOT READY TO USE NEEDS TO FIT AS PER COMPANY REQUIREMENTS AND THIS LEADS TO ERRORS IN FORMULA EXECUTED BY IMPLEMENTATION TEAM.
Muhammad Rehan
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed November 2018
Focus is one of the best Accounting Software
Simplicity is the key feature of this software its reporting is so nice you can check complete report of your venders and customers
CONSCustomer support system is very disappointing if you face any small issue you have to wait long for it to be solved from customer servis and you have to pay extra money for any small changes you want to do in software . proper training is not providing from Software team,
selva
Chemicals, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed May 2018
customer support is horrible
when a product is supplied definitely there should be after sales service team and the principal developer should review the performance whether the customer is fully satisfied
PROSeasy to handle.can be accessible from anywhere.Having lot of options to get reports if fully trained.
CONSlack of technically equipped franchisees and careless direct sales people.Not attentive immediately when some problem happens.
Amal
Automotive, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
My Feedback about Focus
It is really an Excellent software, flexible with all kinds of requirements. Overall saying, We are happy with this product.
PROS* User Friendly * Easily Customizable * Flexibility * Excellent Support
CONS* In web version, menus are placed in the side its better if it's placed on the top. * Color patterns are dull
Reasons for switching to Focus X
Easy to use and report generation is bit more easy.
vineeth
Electrical/Electronic Manufacturing, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Focus 9
We are handling sales, purchase, finance payroll, production and all facilities connected with trading companies.
PROSFocus 9 is very much recommendable because of its easy customizing feature and user friendly nature.
CONSWe are happy with the existing software.
Reason for choosing Focus X
Easy to use, error free and very good customer service
Amit
Food & Beverages, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed October 2022
That this is useless.
Very bad experience
PROSWe have tried to use focus CRM software but faild because of the inefficiency of this software....around 2 long years they took to implement it and then we found lots of bug & issues arising every single day at the time of data entry which made it quite an impossible task for us to continue on it...For us its completely waste of money & time.
CONSthis is useless not gonna recomend it to anyone
Titto
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed November 2017
Bad Customer Support
Technical Support is worst
PROSSimple software easy customization administration easy datbase linking is easy backup is easy client systems connection is easy
CONSVery bad behavior from technical support team, no solution they can provide All technical support members are rude charecters nobody no how to treat a customer who pays us
Sudha
Renewables & Environment, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed May 2021
Won't recomment to buy this
We never got any support for concerned we raised. Service was not provided at all.
PROSEasy to use is what we liked, however reliased later lot of loopholes
CONSVery poor service. Data can easily be manipulated, replaced and deleted with no tracing available.
MOHAMMAD
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed November 2020
ISSUES
NOT GOOD, NOT BAD. JUST AN AVERAGE, NEED FULL SUPPORT WITH IMPLEMENTATION.
PROSFRIENDLY USAGE, COMPATIBILITY AND GOOD IN REPORTS WHILE EXPORTING
CONSSOME ERRORS STILL THE SAME LIKE BEFORE, I.E REPORTS
Reason for choosing Focus X
MY FRIEND TOLD ME TODO.
Hasher
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Great ERP!
User interface is awesome. Features and fuctionality is excellent. Good back end support
CONSAMC rate could be better. Response times for support could be better.
Donna
Maritime, 51-200 employees
Used daily for more than 2 years
OVERALL RATING: