It is a good software

We have been using Focus from maybe over 10 years. It is on very stable platform. Don't remember we ever had any data loss.

Pros

Customised report, after sales service and training the staff.

Cons

Not commonly used by CAs. New accountant needs training.

Focus

Super , one of the best software which we have used in our experience

Pros

Customized option and the best part is we can created any type report by report engine which make the work ease for the Users.

Cons

Ease Of Use and All the Features its available like GST , TDS , Inventory ,COGS , Etc.. and if we ask any customized in the software the team support for the same and helps us to get the same features in Software.

AMSAF INVESTMENT LLC

I am satisfied by the overall performance

Pros

Easy to learn and user friendly. Good support from Customer service.

Cons

We are into Leasing and Property management the main disadvantage of Focus 9 is that the real management system is not in-built,while it was available in Focus 6 which was much easier to enter the contracts and post the revenues,while in Focus 9 the Tenancies contracts are to be entered through CRM and then gets integrated to Focus so each time we have to check manually whether all the parameters are linked properly. I had faced this issue when i joined this company and it took me almost 2 years to get the revenue posting module to be properly activated. On account of my previous experience while posting contracts and posting monthly revenue still I have to check each unit wise.

Support

its fine and good not explant

Pros

hi. as per software working fine, any time need support it will be delay the support. if support will be good software will good and fine. i recommends go heard.

Cons

Its fine that it no more other comments.

CMAT Review

Pros

Its customization configuration, report design tool and Cloud based with SAAS.

Cons

Slow performance in cloud based application. It shows "Not secured" in address bar as its server has not SSL certificate.

Need Improvement

ok

Pros

reporting tool, POS system, POS reporting

Cons

technical problems in basic accounts, inventory, manufacturing, POS offline Sync

Easy to use

Keeping customers info organized. Tracking sales process and team.

Pros

User friendly . Good interface. Easy to learn and use.

Cons

Nothing really. All features are exactly what we need

Focus Softnet Review

It could solve our software requirement but crystal report for business need require more efforts and quality check to match with direct ERP data.

Pros

Ease of use and Flexibity to adopt business needs

Cons

Payroll software need improvement and security right feature like field level security not available

Use Focus 9 Erp product

There are always 2 sides of a coin...if it has pros , it also has cons too...but overall its good and the support team from Focus , specially [SENSITIVE CONTENT HIDDEN] who is our dedicated technical support, always strive hard to solve our issues on time....with the accuracy.

Pros

It has great features, making it advanced to use.

Cons

There were initially issues with the speed, but that too is solved

ISSUES

NOT GOOD, NOT BAD. JUST AN AVERAGE, NEED FULL SUPPORT WITH IMPLEMENTATION.

Pros

FRIENDLY USAGE, COMPATIBILITY AND GOOD IN REPORTS WHILE EXPORTING

Cons

SOME ERRORS STILL THE SAME LIKE BEFORE, I.E REPORTS

Excellent Windows & SQL based ERP for SMB and Enterprises

We had to go live with an ERP [comprising of Finance, Procurement and Budget Modules]. Focus was able to go live within 60 days from the project start and managed the incremental functionality upgrades in a smooth manner.

Pros

1. Simple and Easy to use, with limited or no training required 2. Highly customizable core modules, and easy to integrate with any other solution 3. Shorter go live period/upgrade and patches 4. Excellent resources for implementation and support 5. Finance integrated, easy to use budget module

Cons

not any feature in particular, most of what functions we required had worked well.

Review

Support still is a major problem. Tickets are still open after many days. The constant turnover @ Focus is causing big issues in items getting resolved. Our India team is most frustrated.

Pros

Strong functionality. It does the job for us.

Cons

1. Still relatively buggy. 2. Feels archaic. 3. Doesn't have new age functiality like.connecting to social media and giving is updates about where clients are. 4. Reporting is weak.

Feedback about Focus 6RT

I won't say it was great. But it is not bad. Designing should be such that implementation should be quick and flawless.

Pros

Easy to use Import and export from excel was possible.

Cons

Limited to the number of company to which the service is offered. It is required that the service is offered for any number of companies and across all verticals. The architecture seems to be faulty. We noticed it during GST implementation. While others completed their implementation within a month after GST was announced, focus required almost 6 months for smooth functionality. Sometimes the native reports also show up with some bugs. Needs to be fully tested before implementing at customer place.

Focus9 Review

We are managing different processes in different countries by customizing the workflows

Pros

Flexibility, customization, Ease of use, supportive team

Cons

Not having the Financial consolidation module

Excellent ERP Software

Focus9 is used for all business related activities. we need many possible improvisations on already reported issues to ensure things are more smooth

Pros

Ease of use for basic operational work. detailed customization possibilities. well designed user interface.

Cons

As such this ERP software does pretty much all things. the only cons are regular glitches in the software that only gets resolved by frequent patch updates on server and end-user work stations.

Good Software for the price & Excellent Support

The overall experience is just fine since there is a balance between price and product.

Pros

The best part of the product is the support and price. The implementation team and AVP is excellent and always available on call irrespective of time and day. The price is extremely competitive.

Cons

The weakest link in the software is the development team. The software does have a lot of loop holes and needs a lot of polishing and tweaking. the user interface also needs upliftment.

FOCUS 9 ERP

OVERALL GOOD, BUT YOU HAVE TO REVIEW YOURSELF THE CHANGES MADE ARE REFLECTED IN EACH AND EVERY REPORT AND OTHER LINKED DOCUMENTS ELSE YOUR REVISION OR CHANGES TO VOUCHER / DOCUMENTS WILL PUT YOU IN PROBLEM AS WRONG DATA WILL BE THE RESULT OF MINOR MISTAKES IN FORMULA .

Pros

ALL MODULES AVAILABLE , SALES PURCHASE, DELIVERY NOTES, MRN, INVOICING, PAYMENT

Cons

NEED TO CUSTOMIZE AND STUDY THE END USER REQUIREMENTS MINUTELY NOT READY TO USE NEEDS TO FIT AS PER COMPANY REQUIREMENTS AND THIS LEADS TO ERRORS IN FORMULA EXECUTED BY IMPLEMENTATION TEAM.

FOCUS IS A RELIABLE POS SYSTEM

WE ARE USING FOCUS IN ONE OF OUR LOCATIONS, WE TESTED 4 DIFF. POS SYSTEM IN THE LAST YEAR. What i can tell is that Focus is safer and reliable than most of its competitor.

Pros

Reliable, you can operate even when you are offline (local network setup). For the restaurant operation point of view this is a very good system with many tools to improve control.

Cons

As you have a local network, you will always depend of a local server, if you loose that you loose you data.

Focus is one of the best Accounting Software

Pros

Simplicity is the key feature of this software its reporting is so nice you can check complete report of your venders and customers

Cons

Customer support system is very disappointing if you face any small issue you have to wait long for it to be solved from customer servis and you have to pay extra money for any small changes you want to do in software . proper training is not providing from Software team,

customer support is horrible

when a product is supplied definitely there should be after sales service team and the principal developer should review the performance whether the customer is fully satisfied

Pros

easy to handle.can be accessible from anywhere.Having lot of options to get reports if fully trained.

Cons

lack of technically equipped franchisees and careless direct sales people.Not attentive immediately when some problem happens.

My Feedback about Focus

It is really an Excellent software, flexible with all kinds of requirements. Overall saying, We are happy with this product.

Pros

* User Friendly * Easily Customizable * Flexibility * Excellent Support

Cons

* In web version, menus are placed in the side its better if it's placed on the top. * Color patterns are dull

WORST CUSTOMER SERVICE

Pros

Its easy to use with good User Interface, the reports are a major time saving. The software works smooth.

Cons

The customer service is pathetic, You have to call the customer service many times for one issue and they don't respond early. The worst service. Apart from that the software is perfectly fine.

Focus 9

We are handling sales, purchase, finance payroll, production and all facilities connected with trading companies.

Pros

Focus 9 is very much recommendable because of its easy customizing feature and user friendly nature.

Cons

We are happy with the existing software.

Focus

Just average. Usable

Pros

It almost have all the automated features like SAP

Cons

Many complications/errors arises from time to time, print lay-out need to design or enter the field one by one, not that flexible configuration, problem solving is slow and not available in google compare to SAP and other software.

ERP for Automotive Spare Parts Management

I am using Focus 9 to manage my automotive spare parts business, it helped me scale my operations in the last 2 years. I am quite satisfied and highly recommend the software.

Pros

The ease of use and the way the software was built around my business us case.

Cons

Reporting could have been little more dynamic by including pivot tables

Good Inventory and Accounting Software with amazing customization

Pros

The software is easy to use and customize, best part it works good on almost any browser and on windows desktop. best part is batch wise Inventory management and custom reports Excellent support service.

Cons

Accounting part is little tricky, could do better in bank reconciliation.

Great Product

Pros

Easy to Deploy and Use. Customisation can be done as per requirement. Regular Updates available subject to subscription to AMC.

Cons

Limitation on Number of User as additional user are charged.

Easy to Use

Cant find Purchasing option any where , when try to purchase online in UAE I checked in so many stores like sharaf DG But cant find the product anywhere

Pros

Easy to Use Cost center option is very good Taking Reports is very easy Safety & Protection is good

ERP

Pros

Combined solution for every platform, its a customizable software

Cons

none, its a comprehensive solution which can be modified as our needs

Review

Good software

Pros

Easy to use and generate reports. But some bugs in each patch update.

Cons

Taxation module. Bugs are always there in updated patch.

SO SO review

Pros

User Friendly product

Cons

Effective if we get personal Developer with us so we can change what ever we require

Ideal ERP for Small Manufacturing Company

Inventory Management has become easy and accurate

Pros

Ease of use. Acceptable interface for users

Cons

rigid framework. Customization becomes tedeous

Over All Satisfied

Pros

Ease Of Use overall I Like It since was focus 6

Cons

None , as customer care is covering all points

Focus 8 itself is alright but execution and customer support failed

Customer support is worst i.e. when we highlight our issues and problems they are not able to solve and also did not follow up. Software itself is not stable, too many bugs. Those basic report such as P&L, B/S and GST report are not well set up and difficult to use.

Pros

User friendly, flexible, allow customization, a lot of features

Cons

Implementation took way too long and not professional. What promised could be deliver in the initial presentation was not able to deliver during implementation and did not fully customize to fit into the business. Too many bugs i.e. those report and function used to be alright then suddenly it does not work. There are a lot of issues & bugs that the support team cannot solve and they did not follow up at all.

Focus ERP is great software for trading and construction industry.

Pros

I like most inventry control , financial reporting payroll record and job costing feature of Focus ERP.

Cons

Price is little bit highy and traning are not provided properly at the time of installation which ia little bit draw back of the focus

Focus 9 on Manufacturing

Pros

Ease of Implementation and Customisable to your need.

Cons

Customer Support is not upto the expectation. Delay in solving technical issue was worst.

Zibara Clothing

not sure

Pros

that we can expedite the process from quoting to invoice to order

Cons

that I cannot view certain Focus Reports. Focus is not user friendly on the purchases side for me

Focus 9 review

Nice support team and they will connect always with customer

Pros

Verry Good support team, Immediately solve issues

Cons

Transactions can do very fast. Good pos system

Focus 9 Features and Adventages

Using Focus 9 we are able to achieve product costing and profit center costing.

Pros

simple, user friendly, highly customizable, readily available, not a resource intensive. Zero data crash.

Cons

Receipts and Payments Reallocation features in not available. To carry on that business process we have to provide users with modification access to payment and receipt transactions.

User friendly software

Highly recommended

Pros

It was easy to customize and deploy User-friendly On cloude option

Cons

Intégration with other applications and module. Multi access windows of different modules and other application

Easy to understand

Pros

easy to work with it after I got training

Cons

Sometimes it's slow to response i guess due to internent

Overall Good

It has option to develop crystal reports, unlimited masters available that helps in reporting and decision making.

Pros

Options are good, little flexible, crystal report can be developed, interface okay.

Cons

User Friendly, Unlimited masters that helps in categorizing the transactions.

Focus 8 Review

I am satisfied with the product. i am waiting for more developement to the accoutning interface to be more a web page with easier access

Pros

THe HR module is easy to use well developed

Cons

the accounting module need to be online on webpage

CA review

Pros

it is easy to use with Arabic and RTL support and can provide accurate data in good forms

Cons

this program is one of the beast live transaction withe handheld devices

VERY POOR IMPLEMENTATION AND CUSTOMER SUPPORT. No information gets passed

can get good market share . require more experiensed and polite customer support staff

Pros

user friendly and simple/ easyness to use. easyness to design & make alterations. there might be many more features which we are not aware or no one to detail

Cons

poor customer support and knowledge of technical staff to rectify issues. keeps drags the issue for monthsw

Bad Customer Support

Technical Support is worst

Pros

Simple software easy customization administration easy datbase linking is easy backup is easy client systems connection is easy

Cons

Very bad behavior from technical support team, no solution they can provide All technical support members are rude charecters nobody no how to treat a customer who pays us

Absolutely don't use it

Couldn't run our business, lucky we have patient and understanding staff.

Pros

Nothing, it is unstable and could have ruined our business

Cons

Instability, lack of ability to deliver a product to spec. Support is overseas and despite ridiculous amounts of patience and understanding had to revert back to our 20 year old out date but stable software.

Focus 8

Instead of solving problems, gv more trouble and need extras man power to test its software

Pros

It’s Customisation and the ease of reporting

Cons

Software bugs and technical not able to resolve. Critical financial acs, reconcile, customer outsnding, balances got errors. 2 yrs past and still problem exist.

A powerful ERP tool for small businesses

It improves the workflow of our company and the reporting tools are very useful too.

Pros

The software is user friendly and easy to set up. It is flexible and can be tailored to fit the needs of the customers.

Cons

I hope that the company will provide better customer support and more tutorial videos. Other than that, the software works well for us and is a powerful tool for small businesses.

CUSTOMER RELATIONSHIP MANAGEMENT

Wonderful ERP package!

Pros

A good Customer database and relationship management software for Small and medium sized enterprise, sales and distribution office where there is a need for team to integrate their data in single platform. Easy to learn and implement. I think a 2 hour introduction of the program to the employees would be self sufficient for them to do various tasks on their own.

Cons

Not many cons of this wonderful ERP solution. Can get employees reliable to this system too much, that a small delay in updating data or system crashing down would have all the staff out of data to work on.