Focus X vs TrueCommerce EDI Solutions

RATING:

3.6

(97)

Focus X has 97 reviews and a rating of 3.64 / 5 stars vs TrueCommerce EDI Solutions which has 510 reviews and a rating of 4.25 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.6 (97)
4.3 (510)
Ease-of-Use
4 / 5
4 / 5
Value for Money
3.5 / 5
4 / 5
Customer Support
3 / 5
4 / 5
Functionality
3.5 / 5
4 / 5
Last Review Written
July 20, 2023
February 27, 2024
Pros/Cons
  • Pros

  • Focus is an Awesome software with great flexibility.
  • Ease of Implementation and Customisable to your need.
  • Cons

  • Customer Support is not upto the expectation. Delay in solving technical issue was worst.
  • Lack of technically equipped franchisees and careless direct sales people. Not attentive immediately when some problem happens.
Read all user reviews
  • Pros

  • I love that this software is super simple. Ve been through the training and every step is pretty self-explanatory.
  • The ease of the software is great. Customer service is extremely helpful.
  • Cons

  • When it does not work, it is horrible to figure out why, and how to fix it.
  • Still generates the occasional errors and no warning given.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

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2021

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17 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos