Very powerful software

I use that software every day and its a very powerful tool. I can see my inventory in realtime, manage orders and returns easily, transfer inventory from one branch to another. I cant imagine doing my job without it.

Pros

Great tool for managing inventories in different locations, great tool to manage min-max of products to order. You can get data on product usage, you can see inventory in realtime. You can create quotes and then transfer them in order. You can transfer inventory from one branch to another.

Cons

Not very user friendly. It takes some time getting used to this software.

Long Time User

Since we sent on SXe we have seen an improvement in our KPI's.

Pros

The software is easy to use and learn. The software is the main tool that drives our distribution business.

Cons

On the product demand usage side I wish it tracking demand daily and not monthly.

Brad's review

Pros

It is very easy to train new employees.

Cons

It was very hard to train old employees.

Sx review

Overall positive.

Pros

Support is great. They work quickly with us too solve issues.

Cons

There seem to be some areas where the ball has been missed in places. But working with support and having the ERS service is a help in fixing. These issues.

Impactful Software

The software is extremely powerful, and has an extremely well thought through process. As a company, we feel that cost leadership in distribution requires a powerful technological advantage that can streamline processes in a way where we can best service our customers while at the same time reduce our overall cost. We feel the current technology trajectory of the Infor product is in line with this and we look forward to continue to implement these cost saving technologies.

Pros

We have a Infor Company for a quite a while, and truly appreciate the ways in which the software thinks through the way in which we do business, an applies its technology in a way to assist with streamlining these processes. Its newest cloud iteration is an excellent example of leading the way with technologies that further look to streamline and accelerate our business.

Cons

With the cloud software, there is an expectation that every single report and screen that contains data can be written out to PDF or excel or copied out to excel by highlighting and copying data. (eg. XLS or CSV from any screen.) Currently, reporting current data out to excel remains a challenge for the software in the ERP product which at times only allows for export to PDF or flat text file which then needs to be converted. The system maintains some archaic accounting and/or archaic processes, like allowing for negative credits (in effect a debit.) As a financial super user, these types of processes can be confusing. The system has some gaps in areas like fixed assets and bank and credit card reconciliation. We would have enjoyed an ability to quickly and easily integrate approved 3rd party products that can provide these services similar to how 3rd party products integrate in Sage Intacct or Netsuite who have large groups of vendors whose products fill in the gaps that these products have.