Infor M3

RATING:

4.4

(30)

About Infor M3

The unpredictability of global events is driving businesses across industries to prioritize investments in cloud-based technology that unlocks business transformation, reduces costs, improves productivity, and addresses labor shortages and supply chain constraints. Infor M3 is a cloud ERP solution that delivers software as a service (SaaS), offering complete flexibility in operations, technology, and scale. Infor M3 and related industry-specific CloudSuite solutions come with industry-leading functionality for the chemical, distribution, equipment, fashion, food and beverage, and industrial manufacturing industries. As a multisite, multicountry, and multicompany ERP solution, Infor M3 empowers organizations to easily adapt to changing business needs. It is accessibl...

Infor M3 Pricing

SaaS pricing is per user, per month. Contact Infor for details.

Starting price: 

$10,000.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Infor M3 Distribution Enterprise – sales hub
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Infor M3 Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

4

Value for money

4

Functionality

4.5

Most Helpful Reviews for Infor M3

1 - 5 of 17 Reviews

User Profile

Dirk

Verified reviewer

Airlines/Aviation, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2019

Proven, mature ERP is getting modern UI at last

I have worked with M3 for a number of organizations, and besides effectively managing the material plan and production schedule, it has also served well for the management of multiple business units which require monthly consolidation, multi-currency financial operations, and the complete life cycle of business processes.

PROS

M3 is a stable, robust, proven ERP system that fits a wide variety of industries well, handles international business requirements and has the flexibility to support both the front office and the back office. In recent years, this has been supplemented with a modern UI toolset, allowing for workflow design and management, along with browser-based homepages and widgets that present users with the information they need to act on, focusing on exceptional situations instead of repetitive, routine tasks.

CONS

The basic user interface for functional programs is still designed in the old AS400/RPG style, with a series of panels and a method of proceeding from panel to panel and program to program which can seem counter-intuitive to the user. Output management (for forms such as customer invoices or packing lists) has long been a weak spot but that is being addressed with new tools being developed. API's are available for many programs which allows for the development of custom user interfaces via Infor OS Homepages and Widgets, but there are significant gaps where API's have not been published.

Steve

Machinery, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2019

Pros and Cons

Over all Infor has continued to serve the needs of our organization. As our business has increased over the years, the software has allow us to make processes more efficient therefore, we can do jobs with less people. As we have associates leave, there is no need to replace them

PROS

M3 is a system that is configurable to almost any circumstance. It seems is you can think of a process that you would like to have the system perform, Infor has though of this also and there is a way to make it happen inside of me

CONS

The system has so many options and programs making it a hard to know what all you can do or how to do or navigate.

Reason for choosing Infor M3

M3 met more of the overall requirements we felt were pertinent to our business. - Production - Accounting - Reporting -Order Processing

Reasons for switching to Infor M3

Timing was the Y2K issue. We also needed a more robust system for our company

Ben

Environmental Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed July 2020

Niche Rental Application

Allows for high volume of transactions and equipment movement throughout our over 30 locations. Could use more documentation on what is and is not supported functionality in certain programs. It is a fairly large ERP system, so this would be tough with all the new features being added.

PROS

It has many more features than we currently use, that we can grow into.

CONS

We are an unusual rental operation and initially it didn't have all the functionality that we required, so our 3rd party implementer made modifications to our base code, so when infor came out with the similar feature, we could not move to it. There are some feature fixes that can not be retrofit into our release.

Reason for choosing Infor M3

Advertised current and future functionality

Reasons for switching to Infor M3

Solution was too batch and did not handle multi warehouse movements

Malcolm

Airlines/Aviation, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2020

Quality ERP

Infor support team (Elite customer) is excellent. Consulting engagements are sometimes not so great - it depends to a large degree on who you get.. Been users since 2010 comparison to the old Lawson company is night and day - way better now!

PROS

Highly configurable product. Support from Infor is very good. Investment in the product by Infor continues to be significant and is showing results!

CONS

Ironically, highly configurable! this lead to complexity in the initial set up to meet business process needs. However once established and implemented the product is stable and performs well. User interface is not premium but hoping for improvements when we move to Infor OS and homepages.

Reasons for switching to Infor M3

Company growth required better software to support operations.

Anonymous

1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Lot of flexibility and usefull functionalities

user experience makes easier introduction of new hired colleagues. Flexibility in configuration helps to add new functionalities fast.

PROS

flexibility, easy of use and a lot of functionalities ready to use (that had to implement custom with other products)

CONS

I see mainly 2 points: 1. enterprise structure has got some lacks, do not manage structured sales organizations (it doesn't exist a concept like it, which is usefull when you have same customer managed in different sales organization within the same company which could have different price list, discounts, payment terms) 2. all accounting is inherited through order, in example when I post good receipt I need to have cost center in purchase order and I cannot change during good receipt. And also for sales, all accounting are inherited from order. Workaround exists, but it is still a limitation

Reason for choosing Infor M3

IT should be more simple and faster to implement, furthermore more flexible