Lots of Potential - No Thought For the People Using It
Value for Money
I'm doing script testing on INFOR prior to our replacement of Lawson and PeopleSoft with the integrated INFOR ERP. Product support while script testing is good, and the interfaces are straightforward. However, the platform itself offers system administrators with very limited flexibility, no "proxy" rights to help users solve problems, and a non-instinctive approach to strategic goal management that is hardwired into a particular philosophical approach that is not shared by all organizations. And no, you can't do anything about it later. You're stuck.
Great integration with other systems
Good reports and dashboard ability
Seemingly good reliability
Quirky workflow requirements that allow little administrator customization
Multiple confusing ways to the same end result, with several 'traps', that inexperienced end-users will get caught up in - with no way for system administrators to rescue them besides deleting entire processes and telling users to start from scratch.