--- title: "Intact iQ Software Reviews, Demo & Pricing - 2026" description: "Review of Intact iQ Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/distribution/intact-iq-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Distribution Software](https://www.softwareadvice.com/category/4730-distribution/) / Intact iQ Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/distribution/intact-iq-profile/reviews/) # Intact iQ Review From $2,000 1 plan Wondering if Intact iQ is right for your organization? Our Distribution Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Intact iQ 4.0 [(8)](https://www.softwareadvice.com/distribution/intact-iq-profile/reviews/) Pricing Pricing available upon request ### About Intact iQ Intact iQ is a hybrid enterprise resource planning (ERP) solution that helps organizations to share their resources and information across various departments. The solution can either be deployed on-premise or hosted in the cloud. Key features include applications for financials, order processing, stock control, customer relationship management (CRM), marketing and business intelligence (BI). Intact iQ allows users to view different aspects of their business in a single platform. Reports can be scheduled to generate automatically and predefined system alerts can be programmed. Intact iQ targets businesses of all sizes across a variety of industries. Users have access to multiple databases, including customer and inventory databases. Intact iQ can be used across multiple devices and includes a built-in email platform and functionality for sending SMS messages through the system. Intact iQ can either be purchased on a perpetual license basis or subscribed to on a per user per month rate. It is compatible with Windows systems. Mobile apps are available for Android, iOS and Windows phones. Wondering if Intact iQ is right for your organization? Our Distribution Software selection experts can help you in 15 minutes or less. ## Intact iQ User Interface ## Popular Intact iQ Alternatives Main Product Intact iQ 4.0 [(8)](https://www.softwareadvice.com/distribution/intact-iq-profile/reviews/) Ratings Breakdown - 4.13Ease of use - 3.33Value for money - 2.71Customer support - 4.13Functionality Pricing Available upon request Get Price Alternative Product [Sage X3](https://www.softwareadvice.com/manufacturing/sage-x3-profile/) 4.4 [(147)](https://www.softwareadvice.com/manufacturing/sage-x3-profile/reviews/) Ratings Breakdown - 4.17Ease of use - 4.12Value for money - 4.03Customer support - 4.33Functionality Pricing Available upon request Get Price Alternative Product [Cloud ERP](https://www.softwareadvice.com/distribution/bizautomation-distribution-profile/) 4.9 [(30)](https://www.softwareadvice.com/distribution/bizautomation-distribution-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 5.0Value for money - 4.96Customer support - 4.71Functionality Pricing Starting at $99.95 per month Get Price Alternative Product [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) 4.2 [(2067)](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/) Ratings Breakdown - 3.96Ease of use - 3.86Value for money - 3.82Customer support - 4.21Functionality Pricing Available upon request Get Price Alternative Product [Acumatica Cloud ERP](https://www.softwareadvice.com/manufacturing/acumatica-manufacturing-profile/) 4.4 [(243)](https://www.softwareadvice.com/manufacturing/acumatica-manufacturing-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.24Value for money - 4.11Customer support - 4.32Functionality Pricing Available upon request Get Price Alternative Product [SAP Business ByDesign](https://www.softwareadvice.com/erp/sap-business-bydesign-profile/) 4.4 [(97)](https://www.softwareadvice.com/erp/sap-business-bydesign-profile/reviews/) Ratings Breakdown - 4.0Ease of use - 4.09Value for money - 4.14Customer support - 4.33Functionality Pricing Starting at $19.00 per month Get Price ## Intact iQ Pricing and Plans Starting price: $2,000.00 Free Trial Free Version Basic $2,000.00 No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Intact iQ Features - Popular features found in Distribution CRM Financial Management Inventory Tracking Order Tracking Purchase Order Management Returns Management Sales Forecasting Shipping Management Supplier Management Warehouse Management - More features of Intact iQ Accounting Activity Dashboard Alerts/Notifications API Barcoding/RFID Billing & Invoicing Budgeting/Forecasting Business Intelligence Compliance Management Cost Tracking Customizable Fields Customizable Templates Distribution Management Drag & Drop Employee Management Enterprise Asset Management Fixed Asset Management For Distributors Forecasting General Ledger Import/Export Management Integrated Business Operations Inventory Auditing Inventory Control Inventory Management Inventory Optimization Kitting Marketing Automation Mobile Access Multi-Channel Management Multi-Currency Multi-Location Order Management Order Processing Performance Metrics Point of Sale (POS) Product Identification Project Management Purchasing & Receiving Real-Time Analytics Real-Time Reporting Reminders Reorder Management Reporting/Analytics Reporting & Statistics Retail Inventory Management Scheduling Search/Filter Stock Management Supply Chain Management Time & Expense Tracking Training Management Vendor Managed Inventory Vendor Management ## Intact iQ Integrations Microsoft Outlook Integration rated undefined from -1 review ## Intact iQ User Reviews ## Intact iQ customer ratings - Overall rating: 4/5 - Total reviews: 8 ### Rating distribution - 5 stars: 4 reviews (50%) - 4 stars: 2 reviews (25%) - 3 stars: 1 reviews (13%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (13%) ### Secondary ratings - Ease of use: 4.1/5 - Value for money: 3.3/5 - Customer support: 2.7/5 - Functionality: 4.1/5 --- ### Great ERP Software - Overall rating: 4/5 - Reviewer: Aviral G. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered overall it is a nice software , if they can work on improving the speed of the system while handling large data it will be great i understand it is not that easy to do this when you're dealing with a list of 10k customers with multiple fields and properties the system tends to slow down but with everything getting advanced and Intact being a huge company i guest they can afford to do this by deploying more resources. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Nice Erp system, you have separate screens in one tool, for order, quotes and contacts and information is easy to understand in these. #### Cons one of the things is when you are dealing with large data it gets very slow. Also filtering options is not very good in the screens inside the erp, i have to export data to check some information I am looking for sometimes. --- ### Very Versatile - Overall rating: 5/5 - Reviewer: Angus H. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered Excellent product and fantastic project manager - everything is possible approach. The ongoing support can be very slow and challenging and 3rd party integration can be a nightmare! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Great system and very configurable by us as the users. We can make a change to a form or a layout instantly. #### Cons Support is slow and hard work and 3rd Party integration is expensive #### Reasons for choosing Intact iQ Value for money and reviews from existing users of these items and also what we needed most for us as a business. #### Reasons for switching to Intact iQ Sage was slow and couldnt cope with the volume of orders and lines --- ### A day in the life of an Intact iQ System Admin. - Overall rating: 1/5 - Reviewer: Ryan C. - Verified reviewer: Yes - Industry: Textiles - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered Poor. I expected better from a company who claimed to be Agile, who claimed to be true to their word and who claimed to have a really robust, solid piece of software. It is seriously a headache for your business and will cause more problems that in solves. Personally, I would never go for a piece of software that claims to do so much ever again. The reason being, the areas it claims it can do don't work and the areas which do work are so underdeveloped you might as well go back to Excel. Oh and that was actually recommended to me by one of their staff when I questioned a WMS stock take process which didn't quite make sense - "Why not just print out the stock take?" You're a software company - I'm sat here paying £850 for the days consultancy because I want to get away from using Paper. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros I would say the greatest thing about this software is that I will never have to deal with it or the company who sold it ever again after the next week. Oh and the customisation they offer is okay - genuinely though, do not tell your staff how much this software can be customised, it will cause you so many headaches when the customisation your user wants doesn't quite work or fit into how iQ should work. Finally, a great thing about it is you can run all reports using SQL, which means you can quite easily move your reports to a better piece of software when you've finally had enough of iQ. #### Cons The staff behind it. However, don't get me wrong, there are some lovely, well meaning staff at Intact. When you have a problem though, the management don't want to know or do anything to fix it. This stems directly from the [SENSITIVE CONTENT], who on receiving an email detailing some issues we had around things we had been promised, decided he would rather have a petty argument rather than address the valid complaints because he's obviously to busy to listen to a customer who has spent half a million + on his broken software. Anyone reading this having doubts about Intact from the above answers - if you actually want to spend half your life chasing tickets & listening to empty promises around support, new features etc. then Intact is the right software for you! If not, seriously, look elsewhere. Finally, I hate lying - I'm convinced lying is part of Intacts Mantra. #### Reasons for choosing Intact iQ I thought Intact would be a good company to work with and had a great piece of software. There must be a stable version of the software that is used for demos. #### Reasons for switching to Intact iQ Needed a solution which would support EDI, growth & Warehouse Management. --- ### Tailored to our needs - Overall rating: 5/5 - Reviewer: Dave G. - Verified reviewer: Yes - Industry: Wholesale - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great experience from Consultation, through implementation and now through growth. We use some additional plugins/feature sets that allow us to integrate with marketing tools such as Campaign Monitor and Postcode lookups. We are currently implementing a mobile warehouse solution also. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We were looking for a package that would be quick to get started on, but then allow us to further add enhancements and grow in to. We were really impressed by the architecture of the intact IQ software as it allows us toeasily create alot of the feature enhancements ourselves. Some features that we couldn't do ourselves are handled by a great Professional services team who take time to understand requirements and suggest suitable solutions. #### Cons There are a few features that we would like to see added, but don't warrent us spending the money to have them developed. This said, they are always introducing new features quarterly and have a "Suggestions" site that people can add and vote on wanted developments. #### Reasons for choosing Intact iQ While Dynamics and SAP are infinately configurable, we did not have the time, in house resources or budget to implement. Intact iQ offered a great platform to start on and offered future scalabily and configuration options. --- ### Solid system spoilt by poor customer service - Overall rating: 4/5 - Reviewer: Vern E. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered Excellent CRM but i wouldn't recommend because after service is so slow #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros Brilliant System - can do just about anything #### Cons Customer service is very poor - enquiries can take weeks to be sorted (that is not an exaggeration) Our new website development was delayed because of poor response from Intact. Also frequently has glitches when system is updated - dread when you hear there is going to be an update because of this #### Reasons for switching to Intact iQ Better capabilities --- ### Stay Away - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered Not good. Very unhappy with their implementation team. I don't think they knew what they were doing. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The sales pitch was the best thing about Intact IQ. Everything went downhill after we decided to go ahead with it. #### Cons It is impossible to generate reports like the ones they show in the demo. They told us to do the training, which we did but when we wanted to add a time scale to a report they could not tell us how to do it. We are supposed to know how to do something that they do not know how to do?? #### Reasons for switching to Intact iQ We were hoping form improvements. #### Vendor response Just noted your review of Intact iQ. We are very sorry you feel this way. Intact iQ is a very extensive product so if you would like to get in touch with us at info@intactsoftware.com, we will ensure to look at the issue you are having and find a solution that works for you. Kind regards, Fiona Replied March 2022 --- ### Intact iq in the Seafood Industry - Overall rating: 5/5 - Reviewer: Wilie P. - Verified reviewer: Yes - Industry: Fishery - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use - Intact IQ allows the various processes we use it for to be conducted quickly and efficiently. It is easy to use and easy to learn to use. Importantly the customer service is attentive and helpful. #### Cons Have yet to uncover any issues with the software #### Reasons for choosing Intact iQ It was an indigenous Irish Product/Company who features matched or exceeded the competition --- ### Amazing and affordable ERP system! - Overall rating: 5/5 - Reviewer: Sue M. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros The seamless integration between modules makes the system really easy to use, logical and responsive. #### Cons There are many modules that would not be applicable to a small, service-based business. --- Showing 1 - 8 of 8 Reviews [See All Reviews](https://www.softwareadvice.com/distribution/intact-iq-profile/reviews/) ## Other Top Recommended Distribution Software [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) **4.2** (2067) Recently recommended **51** times [Focus X](https://www.softwareadvice.com/product/3600-focus/) **3.8** (119) Recently recommended **48** times [DigitBridge](https://www.softwareadvice.com/distribution/digitbridge-profile/) **5.0** (2) Recently recommended **34** times [ERP One](https://www.softwareadvice.com/erp/k8-profile/) **3.0** (1) Recently recommended **34** times Stuck Between Options? 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