About Intelligent Shipper

Intersoft is a eCommerce delivery management software solution specifically developed to help manage complex last-mile deliveries for carriers, eCommerce businesses and retailers.

The software is a cloud-based shipping API that offers user-friendly features that help deploy carrier management, returns, tracking and reporting.

Carrier integrations include Deutsche Post, An Post, Collect+, DHL, DHL Express, DHL eCommerce, DPD Local, DHL Parcel, DPD, DPD Netherlands, DPD Germany, DPD Ireland, DX, FedEx, Hermes, GLS Ireland, P2P, Parcelforce, TNT, Royal Mail, SkyNet, The Delivery Group, Yodel, UPS and many more.


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2 Reviews of Intelligent Shipper

Overall rating

5 / 5 stars

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September 2021

Tony from Cloud Commerce Group

Verified Reviewer

Company Size: 51-200 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2021

Slick, reponsive and evolving software for a similarly fluid market

Working with Intersoft is one of the high points of my job role. They have always encouraged and pursued direct communication and been quick to respond to that. Their timeline for resolving issues is quicker than any other API support we currently depend on. The staff are bright, friendly and professional, and I enjoy knowing each of them.

Pros

The setup and ongoing use is clearly documented, the support team are second to none in the courier market, new features and elements are introduced regularly.

Cons

There is some flexibility I would like introduced that has taken a long time to see release. I sometimes feel the direct communication with the couriers they support, and the broader understanding of the non-technical issues clients and users of couriers face is a little lacking.

September 2021

John from Kettlewell Colours Ltd

Company Size: 11-50 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

September 2021

Intelligent Shipper Review

Does what it says on the tin. Good product.

Pros

Intelligent Shipper integrates really well with the Royal mail and our Customer Management system. We have recently added DHL as an expedited shipping solution to the USA which has worked really well. What we wanted and now have is a simple system to use that scans a System generated Bar code to release the shipment taking the payment and printing the shipping label with the minimum of fuss. It works!

Cons

The con is that it costs a fair amount and I would suggest that unless you are dispatching a minimum of 50+ orders a day this is not the scale or price for you. It has handled over 1500 orders a day for us and we see no ceiling from this.

Reasons for Choosing Intelligent Shipper

Price, quality of integration software and reliability.

Reasons for Switching to Intelligent Shipper

Royal Mail services were flaky and not very scalable.