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Contact RADLEY Corporation for detailed pricing information.
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iR*EDI User Reviews
OVERALL RATING
Showing 1 - 5 of 26 reviews
Joe
Verified reviewer
Company size: 1,001-5,000 employees
Industry: Mechanical or Industrial Engineering
Time used: More than 2 years
Review Source: Capterra
March 2019
Best EDI Software Around
I have been using iCARaS from Radley since it was just CARaS. For over 20 years and I have not been disappointed with the software at all. The cost of the software maintenance is well worth it! I have had nothing but positives with every aspect of Radley software and the company!
Pros
I like that Radley out of the box works with our Syteline software we have in our 2 Mexico facilities and that I was able to custom write programs to use the files we export to also import the data into our Vantage software. The setting up of a new trading partner is very simple as well as the support we get from the Radley techs. I also like that the software just RUNS and patching is very easy!!!
Cons
There is nothing negative to say about the software
Richard
Company size: 501-1,000 employees
Industry: Automotive
Time used: More than 2 years
Review Source: Capterra
March 2019
Generally working service - Trouble with changes
Overall, we have been okay with the general use of Radley's iCARaS, and the Support Team is good at their job, but Development leaves a lot to be desired.
Pros
It works the way it is setup to work. If you set it up to be very restrictive, and can run like that, Radley's iCARaS will work well for you.
Cons
Loosening up restrictions leads to mistakes, but shipping to OEMs like Honda and Nissan require some adjustments. Those adjustments opened us up to errors. And correcting those errors requires support from Radley's Development Team, which has no strict schedule for producing fixes. There have been months when we never heard back from the Development Team.

Response from Radley Corporation
We appreciate the feedback and will be following up with ROKI America. Recent updates to the customer portal give customers visibility to their issues in the development queue without calling for a status update.
Replied April 2019
PAUL
Company size: 11-50 employees
Industry: Warehousing
Time used: More than 2 years
Review Source: Capterra
March 2019
Radley Review 2+ years of use
I works for the small project we are doing for Honda. I would not recommend this system for anyone wanting to run a full Operation with this system.
Pros
None. I am not a Fan of this system at all, Not user friendly. I started working in Warehousing in 1992 and this is by far the worst system I have ever used.
Cons
No book or sop. Just basically the sales book they gave us. No how to on every function possible. I should not have to call Radley to be able to be (walked through to get it) because no instruction book available.

Response from Radley Corporation
Thank you for providing this feedback. We will follow up with GERHART on any concerns and provide a copy of the training guide. Also, we will provide assistance in accessing the standard documentation embedded in the product.
Replied April 2019
Brian
Company size: 11-50 employees
Industry: Mining & Metals
Time used: More than 2 years
Review Source: Capterra
November 2019
Radley Scanning
Our biggest issue when we started was to streamline our shipping process. As time went on we added production tracking and the use of their customized productivity monitor. The Radley Scanning Solution helped us streamline our production process and took out the human error.
Pros
The ease of use and the customized productivity monitor that Radley created for us. Their customer support for their product is very good. Always there to help when they were needed.
Cons
There was really nothing we disliked about their software.
Reasons for choosing iR*EDI
Radley offered a better overall solution and support. Their hardware package was also better and more dependable.
Jon
Company size: 201-500 employees
Industry: Mechanical or Industrial Engineering
Time used: More than 2 years
Review Source: Capterra
March 2019
Radley is A++
Customer support has been fantastic. I have been working with Radley for nearly 20 years and I have nothing but wonderful things to say about Radley.
Pros
The software integrates well with our ERP package and is highly customizable
Cons
Flat file based. This is old technology. We need a database!!!

Response from Radley Corporation
Thank you for the great review and for being a customer for over 20 years. These long time partnerships really mean a lot to us. Sometimes we are required to work within the existing interface of an ERP. But we constantly seek new ways to integrate with our business partners and take customer suggestions into account for future development projects. We appreciate your feedback and look forward to many more years together.
Replied April 2019