iR*EDI
About iR*EDI
Awards and Recognition
iR*EDI Pricing
Contact RADLEY Corporation for detailed pricing information.
Free trial:
Not Available
Free version:
Not Available
Other Top Recommended Distribution Software
Most Helpful Reviews for iR*EDI
1 - 5 of 26 Reviews
Joe
Verified reviewer
Mechanical or Industrial Engineering, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Best EDI Software Around
I have been using iCARaS from Radley since it was just CARaS. For over 20 years and I have not been disappointed with the software at all. The cost of the software maintenance is well worth it! I have had nothing but positives with every aspect of Radley software and the company!
PROSI like that Radley out of the box works with our Syteline software we have in our 2 Mexico facilities and that I was able to custom write programs to use the files we export to also import the data into our Vantage software. The setting up of a new trading partner is very simple as well as the support we get from the Radley techs. I also like that the software just RUNS and patching is very easy!!!
CONSThere is nothing negative to say about the software
Richard
Automotive, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed March 2019
Generally working service - Trouble with changes
Overall, we have been okay with the general use of Radley's iCARaS, and the Support Team is good at their job, but Development leaves a lot to be desired.
PROSIt works the way it is setup to work. If you set it up to be very restrictive, and can run like that, Radley's iCARaS will work well for you.
CONSLoosening up restrictions leads to mistakes, but shipping to OEMs like Honda and Nissan require some adjustments. Those adjustments opened us up to errors. And correcting those errors requires support from Radley's Development Team, which has no strict schedule for producing fixes. There have been months when we never heard back from the Development Team.
Vendor Response
We appreciate the feedback and will be following up with ROKI America. Recent updates to the customer portal give customers visibility to their issues in the development queue without calling for a status update.
Replied April 2019
PAUL
Warehousing, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed March 2019
Radley Review 2+ years of use
I works for the small project we are doing for Honda. I would not recommend this system for anyone wanting to run a full Operation with this system.
PROSNone. I am not a Fan of this system at all, Not user friendly. I started working in Warehousing in 1992 and this is by far the worst system I have ever used.
CONSNo book or sop. Just basically the sales book they gave us. No how to on every function possible. I should not have to call Radley to be able to be (walked through to get it) because no instruction book available.
Vendor Response
Thank you for providing this feedback. We will follow up with GERHART on any concerns and provide a copy of the training guide. Also, we will provide assistance in accessing the standard documentation embedded in the product.
Replied April 2019
Neil
Military, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
Dependable Solution for Small to Medium Sized Business
Overall we have had a very positive relationship with Radley for the 10+ years we've been partnered with them.
PROSThe software overall is intuitive to use. Reliability is a strength of Radley, as is the quality of service provided by the folks in customer support.
CONSNothing stands out as needing to change to make the software more desirable. A facelift of the interface could make the software more cosmetically consistent with other web 2.0 softwares.
Vendor Response
We always like to hear positive input from our long time users, thank you for your feedback and high ratings of our customer service. Updates to the user interface are an important topic and are currently being addressed for future development.
Replied April 2019
Brian
Mining & Metals, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Radley Scanning
Our biggest issue when we started was to streamline our shipping process. As time went on we added production tracking and the use of their customized productivity monitor. The Radley Scanning Solution helped us streamline our production process and took out the human error.
PROSThe ease of use and the customized productivity monitor that Radley created for us. Their customer support for their product is very good. Always there to help when they were needed.
CONSThere was really nothing we disliked about their software.
Reason for choosing iR*EDI
Radley offered a better overall solution and support. Their hardware package was also better and more dependable.