iR*EDI vs NetSuite

RATING:

4.3

(26)

iR*EDI has 26 reviews and a rating of 4.31 / 5 stars vs NetSuite which has 1482 reviews and a rating of 4.15 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (26)
4.2 (1482)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4.5 / 5
3.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
April 14, 2020
April 25, 2024
Pros/Cons
  • Pros

  • Radley was able to ease our concern about integration with our ERP system (Infor CSI/SyteLine). The flexibility that it offers and how wonderful the consultant was/is.
  • I like the ease of use and drill down options. I also like that i can export to Excel.
  • Cons

  • Loosening up restrictions leads to mistakes, but shipping to OEMs like Honda and Nissan require some adjustments. Those adjustments opened us up to errors.
  • No how to on every function possible. I should not have to call Radley to be able to be (walked through to get it) because no instruction book available.
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  • Pros

  • For my particular area of work, inventory management is great and is better than its competitors.
  • I really like this program better than sales force because it’s easier to Navigate set of the systems.
  • Cons

  • Jacked up prices, extortionist mentality, poor business practices, unprofessional support, machiavellian attitude sales doctrines, etc.
  • There are times when we bump into a defect, these defects will impact our business processes and users.
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Pricing Range
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Product Demo
N/A
Product Screenshot
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2023

Advisor Recommendations

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48 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos