iR*EDI vs SPS Commerce

RATING:

4.3

(26)

iR*EDI has 26 reviews and a rating of 4.31 / 5 stars vs SPS Commerce which has 481 reviews and a rating of 4.16 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (26)
4.2 (481)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
3.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
April 14, 2020
February 8, 2024
Pros/Cons
  • Pros

  • Radley was able to ease our concern about integration with our ERP system (Infor CSI/SyteLine). The flexibility that it offers and how wonderful the consultant was/is.
  • I like the ease of use and drill down options. I also like that i can export to Excel.
  • Cons

  • Loosening up restrictions leads to mistakes, but shipping to OEMs like Honda and Nissan require some adjustments. Those adjustments opened us up to errors.
  • No how to on every function possible. I should not have to call Radley to be able to be (walked through to get it) because no instruction book available.
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  • Pros

  • Good interface for EDI interactions; easy to use.
  • Love how easy it is to function and how I can get help and resolve problems by using the chat.
  • Cons

  • You will waste time re-doing your work because of failures to save and other platform-related errors.
  • The error is not highlighted on the document. If the error was highlighted it would save time in the correction of the error.
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Pricing Range
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$
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$
$
$
$
$
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Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos