Logiwa WMS vs SPS Commerce

RATING:

4.6

(89)

Logiwa WMS has 89 reviews and a rating of 4.56 / 5 stars vs SPS Commerce which has 481 reviews and a rating of 4.16 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (89)
4.2 (481)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
August 7, 2023
February 8, 2024
Pros/Cons
  • Pros

  • Logiwa had all features that we required and the onboarding manager went above and beyond to explain, customize, and set up the sophisticated system to fit all of our needs.
  • Very user friendly, easy to see platform. Very customizable to be tailored to your specific needs.
  • Cons

  • Should be simple fixes but just lost of little error messages and the software isn't very forgiving. All customers share a single database in a multi-tenant architecture.
  • The customer service won't try to fix your problems until you really kick up a stink. It feels like there's a communication gap but I think they just don't want to.
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  • Pros

  • Good interface for EDI interactions; easy to use.
  • Love how easy it is to function and how I can get help and resolve problems by using the chat.
  • Cons

  • You will waste time re-doing your work because of failures to save and other platform-related errors.
  • The error is not highlighted on the document. If the error was highlighted it would save time in the correction of the error.
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Pricing Range
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$
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$
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$
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Product Demo
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FrontRunners

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos