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Latitude WMS software

31 reviews(5.0/5)
31 reviews(5.0/5)

Latitude WMS is a warehouse management solution for retail and wholesale distributors of all sizes. Key features include cycle counting, performance metrics, picking, putaway, receiving and WMS training.

Latitude WMS provides users with real-time control over inventory status, embedded support for RF and voice, ability to drive warehouse material handling equipment and capability to manage warehouse distribution centers and branch operations.

Latitude WMS is offered as a core package, as well as extended capabilities to run yard operations, wire-cutting and route delivery management including carrier compliant small parcel shipping. The core package also includes the use of employee key performance indicator reports to track performance across the warehouse workforce.

With Latitude Shipping Manager, users can manage the manifesting process for carrier shipments and create associated labels and paperwork. It can be installed on-premise or accessed on the cloud. Provides integration with various ERP systems like SAP, Oracle/JDE, Epicor, Infor and Microsoft.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8

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31 Reviews of Latitude WMS

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  • John from Plumbers Supply Company

    Number of employees: 201-500 employees

    March 2018

    Very reliable software, excellent customer service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easier to train new employees

    Pros

    Once everything is setup the metrics are a great tool. The software never goes down and the customer service is probably the best I've experienced.

    Cons

    The sales dashboard is not as good a tool as you need, need to be able to filter columns better. RMA's can only be posted one time, wish they could work like the P/O's.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Ron from Thomas Skinner & Son Ltd.

    Number of employees: 51-200 employees

    March 2018

    The most reliable software in our library

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Inventory processing efficiency have increased 300%, with a reduce in error rate to less than 0.3%

    Pros

    In the entire time we have had Latitude in use, we have never had an issue with quality or reliability. This includes with the upgrade/update process which cannot be said for any other product we use. Any assistance we have ever required was deal with quickly and professionally.

    Cons

    If I had to name an issue, it would be the lack of a suspend/cancel feature for night jobs which exceed the non-production hours.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Michael from McLendon Hardware

    Number of employees: 201-500 employees

    March 2018

    Outstanding WMS Product for Reasonable price and Excellent Service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Very accurate inventory for a reasonable priced software package.

    Pros

    This product was so easy to set up and use. Fully featured WMS at a reasonable price. Did everything we needed. Very adaptable. Works with many ERP platforms (we were the first to use on Epicor Eagle platform and they did a wonderful job of integrating). Smaller company and much easier to work with than a larger company like Epicor. Software made picking simple and had all the function needed to keep inventory accurate.

    Cons

    I do not have many problems with this software. Most the problems that arose were the problems with the ERP system interfacing with the Latitude system. Occasionally we would need changes to the process we wanted to do but would have to wait for the Epicor people to make changes on their end. Pathguide could do rapidly.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Erick from Midwest Equipment & Supply Co

    Number of employees: 11-50 employees

    March 2018

    Miles ahead of our ERP's native WMS, great support team!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great product, highlighted by a rarity in a software vendor: a professional, knowledgeable, and responsive support team.

    Pros

    Latitude's feature set includes everything we need to run our warehouse, our ERP's wireless warehouse system falls short of providing what we need, plus is more expensive to implement than Latitude was. They interface flawlessly as well. Pathguide's support is also more responsive and knowledgeable than most any software vendor that I've ever experienced.

    Cons

    Some things aren't intuitive, support site needs to work with modern browsers (rather than IE). Those can be easily overcome, however.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Jennifer from S L Fusco Inc.

    March 2018

    We have been using Latitude WMS for 17 years and are very happy with the product.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is very easy to use, we can have temps up and running on the software the same day. We have been able to maintain 98% or more inventory accuracy since going onto Latitude. The support team is excellent.

    Cons

    The hardware is expensive, but I believe that this is the case for most WMS systems. I have nothing else negative to say about the software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Lyndon from Soper's Supply Ltd.

    Number of employees: 11-50 employees

    March 2018

    Excellent Software. Keeps us up to date as to where and how much stock we have.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Knowing where our inventory is in our warehouse, increased efficiency and accuracy

    Pros

    Information at the push of a button or two. Quite easy to move your inventory from one location to another.

    Cons

    Just trying to figure out where we gather the information we are looking for. Happens with anything new you are trying to learn. It is quiete easy once you figure it out.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Jason from Ellsworth Adhesives

    Number of employees: 501-1,000 employees

    March 2018

    Latitude is a world class WMS, with automation features far in excess of other similar systems.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Latitude is ridiculously compatible with almost every process we have in our warehouse. The flexibility of the system is unparalleled, and the effort that the support team gives is second-to-none. The Latitude database itself is incredibly well designed and internally consistent. It's ease of use lends itself to customization, whether through ad hoc reports or through Crystal Reports designs. Their alerting system has been an incredible gift in helping to error proof our systems. Pathguide offers as much help as you require with its sophisticated concepts and reporting.

    Cons

    The "help" menus have historically been less than helpful... sometimes we need to "stumble" across functionality, rather than being clued in to its existence. The system's unbridled flexibility also means somethings can frustratingly vague. But these are minor complaints.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Lea from Lorenz and Jones

    Number of employees: 51-200 employees

    March 2018

    A well rounded product that has vastly improved our warehouse efficiency.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Increased warehouse efficiency; improved inventory/shipment accuracy; higher visibility of processes and employee performance; completely traceable work flow that increases transparency for employees, management and auditors.

    Pros

    This software is easy to learn and use, from our entry level warehouse associates to our office power users- we've had minimal learning curves. Any issues we've ever run into, either a fluke in the WMS or due to an interface with another program, the PathGuide team is always quick to respond and get us back on track.

    Cons

    There is no table map available; that would be helpful when utilizing the Management Console to see in what data table a column on the screen is located in order to quickly perform an update or import.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Tom from Lorenz & Jones

    November 2017

    Latitude WMS has proven to be our best technology investment.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The Latitude software is a continual top tier product. It has always been ready to meet our needs as our company evolves. Latitude has allowed us to implement, technologies and processes that are used by the largest players in distribution. With Latitude some of the technologies we have implemented include, paperless warehouse, customer compliance labeling/EDI and integration with smart conveyors. Pathguide has been great to collaborate with us on process development along the way.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Jim from Eldorado

    Number of employees: 51-200 employees

    November 2017

    Latitude seems to be a great product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    While we do feel the software drastically reduced out errors, the anticipated cost savings is harder to see. We were sold a product where we were told we only needed 10 hand held units to our business, we currently have over 50. Yes we have grown, but not 5 times the level we were at when we choose Latitude.

    Pros

    For the most part - it does what it is designed to do - if not the Pathguide team is there to help. You have a strong support team who listens to it's customers.

    Cons

    Not enough experience to rate or state Cons - I am not that involved in the day to day operation so to discuss cons is difficult. It does feel or felt at one time like as we found a issue we would like to have solved, for a price your company was willing to create the fix, which became a standard on the next Generation of your software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Karl from Eldorado Trading Company

    November 2017

    This highly optimized WMS is fast and reliable. Myriad of options can be customized for any whse.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like how efficient and optimized the code is. Data is processed instantaneously with no processing bottlenecks. The support staff is always ready and willing to work through any issue we have. Several modules have been created and/or modified to suit our needs. They are constantly releasing updates, so new features and improvements are continuously being made.

    Cons

    With so many options and so much freedom to modify any setting, it can be overwhelming to browse through the menus. Especially as a sysadmin using the management console, it can make you feel like an ant working on a time machine when you encounter so many options and settings that you can tweak. Luckily there is always support personnel to help us navigate the jungle if we need help.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Elizabeth from EB Horsman and Son

    November 2017

    Easy to understand the functions. I haven't have the chance to explore as much I'd like to

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's fast, and mostly easy to maneuver around. Being able to communicate with the crew on the floor.
    I have only used our own employee support so I can't give the Pathguide support a review.

    Cons

    I cannot use as an RF on my screen.
    although it's easy to maneuver going back and forth sometimes can be tideous as it doesn't go back to last screen.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Steve from Jensen

    Number of employees: 201-500 employees

    November 2017

    It was very helpful learned a lot

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It has helped our Company Manage better and control our Inventory , It has helped speed up our Receiving department and looking forward to implementing this to our shipping department by going to individual standards so they can be like the rest of our Company.

    Cons

    When you do an up grade and if other customers add new options everyone gets those added on
    to their screens which we may or not ever use but they remain on there.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Janice from Jensen Distribution Services

    Number of employees: 51-200 employees

    November 2017

    I like the overall functionality of Latitude WMS and it is user friendly.

    Ease-of-use
    Functionality
    Quality
    Support

    WMS made my job easier with the information that can be stored and has cut down the amount of manual processes.

    Pros

    I like that it stores so much information that it is easy to research shipments, find tracking numbers and I can tell customers exactly what is on each master load that we shipped. I like that I can add notes to the customer within WMS that transfers to the BOL for the carrier. The functionality of the route/stop is great for sorting orders. I like that we can change the sort lane at any time we want to fit our needs on the dock.
    At a glance I can see how freight we have staged out on the dock and what orders are complete and ready to ship. The WMS system makes my job easier. It stores all of the hazardous information for each item and adds the information to the BOL and the IMO Declaration for shipping to Hawaii and Alaska.

    Cons

    One of the things I like least is that I cannot edit the Master BOL. To print an IMO Declaration for a Child BOL it takes quite a long time. I would like it to be faster. There is not a whole lot that I do not like about WMS.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Matt from Coastal Farm

    November 2017

    Latitude has definitely helped the warehouse with location and tracking products precisely.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like most about this software is that it is very simple to use. It has been customized to our liking, making it beneficial for all associates to access functions on the RF gun with very little complication.

    Cons

    Well what I like about least is that we have a few failures in the relationship with Eagle/Epicor and Latitude. This makes for some unnecessary work, but it always works out.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Jason from E.B. Horsman & Son

    October 2017

    fun, continuously learning new features, great people to work with,

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    easy to use, easy to navigate, user friendly. It makes keeping track of the product in the warehouse 100 times easier than it would be without it.

    Cons

    some reports are hard to read and don't always export to excel how I would like to see them.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Chase from SEA Wire and Cable, Inc

    October 2017

    The implementation was long and involved, but the end product is great.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    How it has transformed our operations. Although the implementation and customizations to fit our needs were very involved and lengthy, we are currently running better than ever. We especially like the flexibility that Pathguide has shown us in resolving issues and morphing their product for our individual needs.

    Cons

    Here recently, it has been the lack of expertise on the front-lines (although I understand several key individuals recently left the company). I assume that with time, the expertise and experience levels will return to normal levels.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Dirk from Coburn Supply Co.

    Number of employees: 501-1,000 employees

    October 2017

    It took some training to get where we are now. As with any new product like this.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Too many to mention in this setting. The bigger ones, more control on our pullers, receiving clerks, loaders, pallets shipped, I can go on and on. We have so much more information now on what we do and when we do it. Track our associates to see if they are being productive or not.

    Pros

    Once you get the menus down, very easy to work with. The training is pretty easy to understand. New associates pick up on the main menus pretty easy.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Benjamin from Inline Electric & Lighting

    Number of employees: 51-200 employees

    October 2017

    The system is very well built and designed an the customer support was superb.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I really like the wide range of options that the system offers and its customization. The system when used properly can greatly increase the accuracy of inventory.
    The ability to customize email alerts for specific functions that take place during the day and the ability to customize menus to very specific users is very helpful and can make things much easier to learn for those who may not be strong in technology.

    Cons

    It is hard to fully integrate with the Epicor Eclipse host system. There are times when the two systems do not interpret data correctly but there is almost always a workaround until the issue gets a fix.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Dave from Toolmex Corporation

    Number of employees: 51-200 employees

    October 2017

    Latitude is very user friendly, a simple wireless warehouse solution

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Keeps our inventory accurate and accounted for. Its easy to pick and consolidate orders

    Pros

    Easy user interfaces, simple for daily use, good tracking, there are many metrics that can be used for reporting/tracking

    Cons

    No easy customization, each time you would like to change there is a charge, all forms are standard so you make any modifications

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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