About Lingo

Lingo EDI is a cloud-based electronic data interchange system which assists suppliers and retailers with order processing and database support. Its key features include document archiving, EDI testing, third party integrations, mapping support and label printing.

The solution comes with an order processing module which enables users to integrate orders from online marketplaces such and Amazon Seller Central and Jet and eCommerce stores powered by applications such as Shopify and Magento. Managers can track shipping information by connecting the system with service providers such as FedEx, UPS and Endicia. The batch processing functionality allows teams to review documents such as invoices and purchase orders, make edits and save changes.

Lingo EDI inc...


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Supported Operating System(s):

Web browser (OS agnostic)

35 Reviews of Lingo

Average User Ratings

Overall

4.74 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(27)

27

4 stars

(7)

7

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 35 results

January 2018

Maricela from TPI

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

Very User Friendly

Our company is able to established relationship with big retailers that require EDI processing as well as link web stores to automate process.

Pros

Lingo is very user friendly and their customer service team is amazing! Raw data is converted to readable data that everyone in the team can understand, how awesome is that! We can do everything tied to order processing through Lingo from the receipt of orders, acknowledgements, GS128, small parcel shipment processing, ASNs and invoices. Best of all, I can mass generate most of the process and all documents needing to be transmitted back to the customer has a safe validate check to make sure all data required is keyed in. Lingo was my go to when we decided to publish our own online site and needed to integrate the site's platform to automate order processing. There was no doubt in my mind, if someone could get the job done, it would be Lingo and its team of amazing and helpful specialist! They could have easily turned around and say that's not what they specialize in but instead, were very committed to help us. eZcom team conducted the research needed to implement the integration and were able to get us up and running within a week which was incredible! I've personally been working with their team for the past two years (I believe our account was set up 4 years ago) and can say I've always received a helpful and friendly specialties to assist with my request. Getting someone to assist is super easy, we can call and get someone live, send an email or submit a request directly through our Lingo account with quick responses (usually within 24 hrs).

Cons

We are only able to print 400 GS128's at a time, it would be great if we could print the entire batch all at once.

August 2019

Sevgi from OZAN PREMIUM HOME LLC

Company Size: 2-10 employees

Industry: Textiles

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Lingo EDI Team

Customer orders , and tracking my accounts information.

Pros

User friendly and very functional for my customers accounts

Cons

We will need a digital catalog built in at Lingo.

Reasons for Choosing Lingo

Functions and easy to navigate

January 2020

William from Aurora World, Inc.

Company Size: 51-200 employees

Industry: Logistics and Supply Chain

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

January 2020

Easy to use and great customer service.

Aside from the limited customization capabilities and the intermittent lag, it is a very well-built web EDI platform with a strong customer support team.

Pros

This web-based EDI platform is very easy to learn and use. The customer service's availability and attention to detail are excellent.

Cons

The customization seems pretty limited as of now. Hope this will change in the near future. Also, the website gets pretty laggy sometimes and can get frustrating to transmit documents.

January 2018

Kristen from Ted Baker

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

4.0

Functionality

3.0

January 2018

We use Lingo to process our incoming orders for drop ship and other majors.

Pros

Ease of use for our vendors. Mostly reliable. Good customer support. Works well for incoming drop ship orders. Our vendors are comfortable submitting orders through this platform. ASNs are sent across quickly.

Cons

Difficult to execute broad searches. Program seems unable to process large amounts of data at one time. Discrepancies in dates that orders are received to us. Lag between order transmission and receipt as well as inventory uploads and time it takes for inventory to go live for our customers. Difficult to pack asns.

August 2018

Patrick from Deepa Gurnani

Company Size: 51-200 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

A Letter of Thank You

The experience that I have with Lingo is customer service at its finest. In particular, I have been working a lot with the customer service representative. He has gone above and beyond to help walk me through the process, answer questions and when he doesn't know the answer he gets me immediate answers from his supervisor or someone more familiar with the question. I have been in retail for 43 years and many of companies would give all they have to have the type of customer service that Lingo gives. I had to stop and give big "thank you's" to Lingo and CSR for understanding what true customer service is about.

Pros

Ease of using and navigation throughout the system

Cons

The system is a lot to take in but the customer service of Lingo goes above and beyond so the system doesn't seem intimidating