About OmPrompt EDI as a Managed Service

OmPrompt is a cloud-based order management software designed to help businesses in various industries automate supplier and customer-facing electronic document interchange (EDI) processes. Key features include inventory management, remote order entry, shipping management, real-time order entry, document archiving, a workflow scheduler, EDI testing, catalog management, multiple messaging formats, AS2 capability and data format translation.

Manufacturers using OmPrompt can collaborate with wholesalers and retailers by converting information such as ASNs (including consolidated ASNs), order confirmations, invoices and more into structured data ready to be shared with customers. Compliant with several EDI standards such as EDIFACT, ANSI x12, EANCO...


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Supported Operating System(s):

Web browser (OS agnostic)

2 Reviews of OmPrompt EDI as a Managed Service

Overall rating

5 / 5 stars

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June 2020

Phillip from Mr

Company Size: 51-200 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

High recommendation of Omprompt

Vastly happy with everything that Omprompt have done for us, the transition in to using EDI was swift and without any downtime to our business. The rate of which we could begin including new customers was exponential and we are now at almost 99% coverage of the inbound orders. There were customers of ours that were not prepared for EDI so when Omprompt introduced the teach and learn functions that took us nearly to complete coverage

Pros

Omprompt have made this software an integral part of our ordering system which without it, we would still be a paper based 20th century company. Having the EDI solution has free'd up so much time for the customer services team that they now cope so much better during the peaks of high volumes that we are now able to process some of the highest volumes that the company has ever seen.

Cons

At present I cannot see any cons, there has been times when issues have arisen, stuck messages etc but that is normal and to be expected, but when they do arise Omprompt's customer service and error correction is second to none.

Reasons for Choosing OmPrompt EDI as a Managed Service

I was not involved with the selection process for distinguishing between which suppliers to choose, but very glad that the senior management an IT groups chose them.

May 2020

Leandra from Concha y Toro UK

Company Size: 51-200 employees

Industry: Wine and Spirits

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

Functionality

5.0

May 2020

Making business plans achievable

Having worked within my company for years doing everything manually, it is such a relief to know that anything can pretty much be automated now that we have EDI. I can put forward suggestions that I feel may not be possible and somehow there is always a way!

Pros

Having a portal where you can check that all orders, invoices and other business documents are successful is a very useful tool to have and fall back on

Cons

With no IT knowledge, like myself, it can be a bit difficult to understand the ins and outs fully, but their support team are always available to help guide you through