Packlink PRO

RATING:

2.8

(38)

About Packlink PRO

Packlink PRO enables optimization of the full shipping process. From importing orders, printing shipping labels, picking and packing orders, companies can automate every step in the shipping process. Main features include custom workflows to pick, pack, and print shipping labels, eCommerce integrations, and real-time import of orders.

Packlink PRO Pricing

Free to install! We charge for each shipping label purchased.

Free trial: 

Not Available

Free version: 

Available

Configure your shipping services and choose the price policy to show to your customers.
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Packlink PRO Reviews

Overall Rating

2.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

2.5

Value for money

3

Functionality

3

Most Helpful Reviews for Packlink PRO

1 - 5 of 38 Reviews

User Profile

Cristian

Verified reviewer

Retail, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2023

Very important to have on an online business

PROS

It helps find the best deal for when you need the delivery. I was using them on the side while using Amazon FBA. This was for the FBM orders, which were not that many, maybe 10 per week. Always had the best prices and gave different options from 1-day delivery to 7 days delivery. I also used them for sending abroad all over Europe.

CONS

The customer support is not that great when there are problems with the delivery. It all gets sorted in the end, but you have to insist a lot. Not a big issue for me, as I'm used to deal with customer support on a daily basis

Enrico

Food & Beverages, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2022

Useful platform

Good option for Shopify

PROS

Easy integration with Shopify and competitive rates in one place.

CONS

Once the order is launched, cancel the order is always problematic.

Reason for choosing Packlink PRO

Best integration with Shopify

Reasons for switching to Packlink PRO

The worst interface in the market.

Georgian Dorinel

Design, 2-10 employees

Used monthly for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed November 2023

Deceptive Practices and Exorbitant Charges Exposed - Beware!

PROS

Nothing as they scam people and they should go to jail.

CONS

Packlick's services turned out to be an absolute nightmare. I used their service through eBay to send a parcel, only to find myself embroiled in a dubious money-grabbing scheme. Initially, they demanded an extra sum of money, claiming it was necessary for my shipment. Later, shockingly, they attempted to charge me double the agreed-upon amount, citing a supposed error in parcel size as an excuse for an additional surcharge. This whole experience reeked of a blatant scam. I reluctantly paid the inflated fee, only to realize that I had been taken advantage of. The charges imposed were exorbitant and far exceeded the reasonable costs for a delivery within mainland UK. It's despicable how Packlick operates, preying on unsuspecting customers. A quick glance at their numerous other negative reviews reveals a pattern of deceitful practices and exploitation. They are shameless scammers who thrive on deceiving people. I urge anyone considering Packlick's services to be cautious. Don't fall victim to their underhanded tactics and unjustifiable fees. It's disappointing and disgraceful that a company would stoop so low as to swindle individuals in this manner.

User Profile

Lorenzo

Verified reviewer

Food & Beverages, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

My Packlonk Experience

We are in need of a partner for E-Commerce delivery. Packlink is the plattdform with the best prices for middle and small companys.

PROS

The pricing is the largest advantage. For small E-Commerce companys, Packlink offers thebest prices. They do not ask monthly fees, and the label costs are very good.

CONS

Missing JTL Intergation, the overview of number if Items should be imroved, customer service says, this in progress.

Reasons for switching to Packlink PRO

Price

Andrea

Libraries, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2021

opinioni PAcklink PRO

perfect, [SENSITIVE CONTENT] it's a best PR assistant

PROS

waybills automation, import of orders from ebay amazon prestashop and other platforms that streamline the procedure, improve complaints management

CONS