PowerHouse Software

PowerHouse Software

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About PowerHouse

PowerHouse aligns your warehousing with your business by placing historical data in today’s context: KPIs, demand, labor costs, employment status, workflow, risk and reward. The most refined and powerful WMS on the market scales and adapts to an evolving business environment. See your operations clearly to respond effectively to real-time, all the time warehousing. See labor clearly with the capacity to identify and analyze workforce gaps. Know how you’re doing right now based on where you need to be tomorrow. With Powerhouse, you have efficiencies built-in and adaptability ready to support your business development. High functionality and configurability make the system easy to set-up, operate, and scale. Identify tasks and dependencies. Enhance best practices. And...
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PowerHouse User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4.5

Functionality

4.5

Showing 9 reviews

Anonymous

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2017

A very powerful WMS that is highly configurable.

Complete control over inventory.

Pros

Highly configurable without the need to do much customization to the core software product. Using advanced configuration, you can have the system function very efficiently. That being said, the system will only perform as well as the user that is using it.

Cons

Difficult for a novice user to navigate. If you are very computer proficient, you can pick up on the system fairly quickly. If your a technophobe, you will be dizzy trying to figure out how the system works in consideration all the configuration options.

Response from QSSI

Thank you for your comments and compliments! We "get it" that the number of options in the software can be "dizzying." We've considered reducing some capabilities, then get surprised at how often new customers find that configurability valuable. Ed

Replied July 2018

Charles

Company size: 51-200 employees

Industry: Logistics and Supply Chain

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
4

Value for money

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

July 2018

Powerhouse WMS

It has been difficult to implement / transition from our previous system while trying to stay in business. If you have the ability to shut down your operation for a couple of weeks, then it would be much easier.

Pros

Flexibility / configuration - software can support many different business models / workflows

Cons

Zero documentation. There is no user guide. There is no administrative guide. There is no integration documentation. If there is a question, you need to engage QSSI, wait for a response, and then pay an invoice for support time. There isn't even a help system. The integration documentation we were provided with was years out of date, and not accurate. It is also based on flat file integration when we are using web services. Also, annual maintenance fees are very high (25% of the purchase price every year). Would be a little more tolerable if we didn't also receive an invoice every time we made a phone call to ask a question (almost always because there is no system documentation)

Response from QSSI

Charles, Your feedback shows that we have not done enough to share what tools and resources are available to your team. And, perhaps in our next conversation I can help resolve some of the perceptions you have regarding costs for support. Go-lives for clients are seldom (if ever) as involved and methodical as what you are experiencing. So, my goal will be to help you appreciate the effort my team is doing to assure your success and I¿m looking forward to touching base with you, soon. Ed

Replied July 2018

Anonymous

Company size: 501-1,000 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
3

Functionality

out of 5

July 2018

Easy To Use

Pros

There is a very short training curve with this software. Very easy to use.

Cons

The reporting features are poor requiring the use of 3rd party reporting tools.

Response from QSSI

I just wanted to let you know that we appreciate the time you invested in providing valuable feedback. And, please know that if we know your specific concerns we are ready to act and meet your needs. My team is eager to provide the level of service and product quality you expect, and we can best serve you when you proactively raise your concerns. I invite you to reach out to us as soon as practical so that we can put specific plans in place to satisfy you now and for the future. Ed

Replied July 2018

Thomas

Company size: 51-200 employees

Industry: Translation and Localization

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2017

Keeps all of our warehouses in Sync

Organization is paramount in our business. Each item in inventory is very expensive IE transmissions and automotive electronics. Without a solid WMS we could not be successful.

Pros

Software is very robust and limitless in its capabilities . As a tier one supplier to the automotive group FCA Chrysler and Delphi respectively we have to be up 100 percent of the time. We have this system deployed in all of our warehouses and our inventory audits are always balanced with physical counts from the assembly plants.

Cons

Its takes a little while to really understand all the different capabilities Powerhouse has. However, once learned you can say with confidence to your customer , Yes we can do that.

Response from QSSI

Thanks, Tom! Very much appreciate the feedback. Ed

Replied July 2018

Alan

Company size: 201-500 employees

Industry: Warehousing

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

July 2018

Honest hardworking and Dependable.

Great dependable software that run our business 24 7. Helps us to get product out the door reliably and timely.

Pros

Very flexible, they can always tweak the system to handle our needs and adapt to new hardware and operational changes.

Cons

constant maintenance of database, updates, and some bugs from time to time.

Response from QSSI

Alan, Your review title of "Honest, Hard Working and Dependable" makes us proud. Thank you. We certainly enjoy serving you and hope for your continued success. My mission is to assure we can get an even more favorable response for any items that did not meet your needs, 100%. I'll contact you soon so that we can cover those points. Ed

Replied July 2018

JIm

Company size: 51-200 employees

Industry: Apparel & Fashion

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

July 2018

CTO

Long time customer, we are 10 times the size we were 10 years ago and Powerhouse managed to keep pace with automation interfaces and whatever else we needed to grow. That along with the ability to speak directly to a developer is gold.

Pros

Solid, tested, working software with great support. Innovation comes naturally to the highly skilled developers

Cons

Relies on a third party VIC's EDI component

Response from QSSI

Jim, We very much appreciate your comments. Thank you for the feedback! Now, what can we do for you to get a perfect score? Ed

Replied July 2018

Ken

Company size: 51-200 employees

Industry: Warehousing

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

July 2018

QQSI PHS gets the 3PL job done

Pros

It very well thought out and put together to properly manage and monitor your 3PL operations

Cons

It could be a little more flexible on the client setup customizations

Response from QSSI

Ken, Thank you! And, I¿m sure our team appreciates the high grade for Customer Support. I see an opportunity for us to better understand what you would like to see from PowerHouse and am looking forward to discussing it with you, soon. Ed

Replied July 2018

John

Time used: Free Trial

Review Source: Capterra

4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2017

A WMS success

PowerHouse provides exceptional functionality and has improved our warehouse operations better than we could have hoped for.

Pros

Has everything I need

Cons

None really

Himanshu

Verified reviewer

Time used: Free Trial

Review Source: GetApp

This review was submitted organically. No incentive was offered

February 2018