Fusion Operations

RATING:

4.7

(74)

About Fusion Operations

Fusion Operations by Autodesk is the SMB manufacturer’s gateway to digitization. It’s a complete, modular solution that gets any production environment ready for the future of manufacturing. Fusion Operations empowers SMBs with data. By gathering insight on their entire production, Fusion Operations helps them fully understand their environment, optimize their operations and respond to change quickly. This gives SMBs the confidence to make decisions based on data, negotiate from a position of strength, and fuel business growth.

Fusion Operations Pricing

Free trial: 

Available

Free version: 

Not Available

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Fusion Operations Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Fusion Operations

1 - 5 of 71 Reviews

User Profile

Pedro

Verified reviewer

Mechanical or Industrial Engineering

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2018

Prodsmart is the most intuitive and user friendly solution I've worked with in my 20 year experience

PROS

The user interface both for operators and supervisors it's simple to use, and require minimum interaction. Data is processed and displayed in real time, which is a very strong argument. The possibility of using the application short after registration and activation it's unbeatable. Additionally, workers and machines performance follow up capabilities are a plus for effectively managing operations, whether on their availability and stoppages. This can be translated into money in a very easy way, at a distance of a few clicks. Reporting no longer has to be a nightmare, even on the other side of the planet, where there is an internet connection, there is the possibility to check on operations progress. On a computer, or on a smart device, as simple as that. The email notifications are a useful feature which informs supervisor when something is going wrong, on production efficiency, quality issues or machines stoppages. Built in intelligence makes it really simple to configure and use by anyone.

CONS

The price seems too low comparing with other similar systems in the market, which pushes away potential users. In my opinion, it's underrated.

Vendor Response

Thank you for your words, Pedro.

Replied November 2018

Anonymous

51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2020

ProdSmart

My overall experience has definitely been really good. The support provided not just by customer service but also the developers and the [SENSITIVE CONTENT HIDDEN]. Having the opportunity to have the [SENSITIVE CONTENT HIDDEN] fly out and met with our team to help understand our current process and the best way to implement the Prodsmart software was very helpful. The use of the software has added value to our floor and made a lot of our workflows easier and more efficient.

PROS

Definitely the ease of use of the system and its ability to really customize the software to work with our manufacturing and production workflow.

CONS

Upon initial setup, there were few bugs and issues we had faced with the software, which slowed down production or caused the production team to lose a little faith in the software. This is something that is expected with a new software. Thankfully the issues were fixed in a timely manner and we haven’t faced any bugs/issues for a while now.

Reason for choosing Fusion Operations

We choose Prodsmart for the fabrication and production tracking, while using RFGen only for warehouse management. The reason for this is the ease of customization with Prodsmart. For RFGen the cost of development to implement to our production side was too high.

Anonymous

201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2018

User review

save time with reports understanding of production problems in time knowledge of real productivity in time

PROS

User friendly good adaptation to different industrial realities

CONS

Accumulation of unnecessary information. It is hard work to have to turn of the productions and them close them.

Vendor Response

Hello! Thank you for your review! We are very glad that you are experiencing such great benefits! :)

Replied May 2019

User Profile

Roberto

Verified reviewer

Mechanical or Industrial Engineering, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Roberto Fernandes review

Honestly, it has been a great experience. We´ve been using Prodsmart for almost two years now and I can´t imagine not using it. Thanks to Prodsmart we are completely digital in our production management. We strongly recommend Prodsmart.

PROS

The thing I like most about using Prodsmart is that I now know exactly how much time it takes to produce each product we manufacture. This gives me the ability to price with much more accuracy my products. The other great aspect of Prodsmart is the real-time management. I always know exactly what each worker is doing and can create a weekly production plan with higher productivity. I must mention their customer service, it has been a wonderful experience. Every time we have a problem or a question there is always someone to help us in a quick and efficient manner.

CONS

My first impression of the software was really positive. When we started to implement the software, we had some difficulties. The software didn´t come personalized to our way of working. But in our case, this was a good thing because we rethought our process and now, we’re more efficient. The software is always evolving and almost every month they add something new or improve some functionality.

Vendor Response

Hello Roberto, thank you for your words. We are glad that the full shop floor insight we provide is helping Portancora in so many ways. We will keep on working on new and useful features!

Replied November 2018

User Profile

Nuno

Verified reviewer

Mechanical or Industrial Engineering, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2018

Nuno's Portancora Review

The experience has been great! One of the things we love the most is the customer service. There is always someone online to answer any question or problem you might have and even when they don't have an immediate solution to your problem, they will solve it quite quickly. We highly recommend Prodsmart.

PROS

We like a few things, like the user interface which is easy and straightforward to navigate. The strongest point of Prodsmart is the real-time management capability. We can now track all our production instantly and change our production plan quickly if we need to. Another key aspect of using Prodsmart is that it's an entirely paperless process. With Prodsmart we became entirely digital in production management.

CONS

The software doesn't come personalized to your every need or wish. At first we had to adapt it a bit to our processes but truth being said, this was a good thing. When we had to think about our process to customize our Prodsmart, we realized we could improve them. Nowadays we can´t imagine not using Prodsmart.

Vendor Response

Hello Nuno, Thank you for your words and recommendation! It is always necessary to set up the software to your own processes but as you know our team is always glad to help :) We are happy to have Portancora as a customer!

Replied January 2019