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Supported Operating System(s):
Windows 7, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10About Epicor Prophet 21
Epicor Prophet 21 is a business management solution designed distributors with capabilities such as: mobility, e-commerce, analytics/business intelligence, financial management, CRM, order management, pricing, purchasing, warehouse management, and service & maintenance management.
Prophet 21 is best suited for distributors in industrial areas such as janitorial, medical equipment, metals & minerals, office equipment & supplies, paper & packaging, petroleum, restaurant equipment &supplies, as well as other durable goods. The latest release of Prophet 21 combines existing distribution features with a new end-to-end Web-enabled infrastructure and modern technology stack: HTML5, Angular JS, .NET, and SQL Server. It runs on any browser, allowing distributors access from any device, anywhere.
5 Reviews of Epicor Prophet 21
Average User Ratings
Overall
3.60 / 5 stars
Ease-of-use
3.5
Value for money
4.0
Customer support
4.0
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
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Showing 1-5 of 5 reviews
September 2018
Anonymous
Verified Reviewer
Company Size: 11-50 employees
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
September 2018
Great option for distribution
Pros
It is widely used by distributors of all kinds of industries. The independent user group is an incredible resource of users that are very helpful to everyone in the group
Cons
Costs and resources needed. This is a very robust software package and will need your time to get it setup the way you want it for your business. The good news is that it can be setup for your business.
Response from Epicor Software
Replied September 2018
Thank you for taking the time to post a review. We appreciate all of the feedback you have provided. It is great to hear you are involved in the independent users group.
May 2018
Anonymous
Verified Reviewer
Company Size: 51-200 employees
Review Source: Capterra
Ease-of-use
3.0
Functionality
4.0
May 2018
A robust program with many different options
Pros
There is so many thing you can do with this program as it relates to your business. Specifically with each customer, their orders, etc along with inventory.
Cons
As mentioned above with so many options, the complexity and different ways to locate the same thing can be overwhelming and take time for those new to the program.
January 2019
Amanda from Walker Zanger
Company Size: 10,000+ employees
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
4.0
January 2019
Epicor Prophet 21
I did learn the system really fast. I love the ease of access.
Pros
What I like most is how organized P21 is. It keeps all the orders organized and clean. It makes it easy to see what's happening with the order.
Cons
This software can be very glitchy at times. There are times where you can be in the middle of doing something and it will completely shut down on you and close you out of the application.
March 2019
Samuel from T. Mina Supply East Inc.
Company Size: 51-200 employees
Review Source
Ease-of-use
4.0
Value for money
4.0
Customer support
3.0
Functionality
4.0
March 2019
EPICOR Potential
Pros
Because EPICOR uses windows base it makes navigation easy for first time users. Also its DOS orgins still offers the speed of keyboard fast paths.
Cons
What I like least is actually a function of the restrictions my company puts on us being able to reach peak potential. It takes a lot of training to truly understand the functionality
September 2018
Doug from Qualbe Marketing Group
Company Size: 51-200 employees
Review Source: Capterra
Ease-of-use
3.0
Functionality
3.0
September 2018
Epicor Prophet 21 is still around and breathing
Pros
Still functions and can help your company get business done.
Cons
Outdated and seems a bit de-emphasized by the software manufacturer.
Response from Epicor Software
Replied September 2018
Hi Doug, Thank you for taking the time to post a review. We appreciate the feedback you have provided. At Epicor, we are committed to the continual improvement and investment in Prophet 21. We will share your feedback internally. Thank you.