Safefood 360° Software

Safefood 360° Software

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About Safefood 360°

Safefood 360° provides simple and intuitive design for your food safety management and supplier management needs and reduces your workload for food safety certification and audit process. Safefood 360° covers all aspects of food safety management and brings them all together. The software contains carefully developed modules for HACCP planning, prerequisite programs, management, risk assessment modeling, monitoring, document control, supply chain management and utilities, and the product is constantly evolving to meet the needs of food safety professionals. The software provides full compliance against the requirements of GFSI, FSMA, BRCGS, ISO 22000 and retailer technical standards, just to name a few of the multiple food safety standards....
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For most of the compliance standard in the world

Safefood 360° User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4

Showing 1 - 5 of 51 reviews

Robert

Company size: 501-1,000 employees

Industry: Fishery

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

July 2022

Review Robert de Boer - Hofseth International

In general our experience is that we really like to work with the system and are very satisfied.

Pros

The software program really helped to make our overall quality management system a more living aspect in the daily work. It helped to make processes more effective and efficient. We get good feedback from production workers or other employees on the floor that use the system and they are very happy to no longer fill out so much papers. During audits, the software system also makes sure questions of auditors are quickly answered as evidence is ready available in a few clicks. Also, the system came in very handy during the Covid period as a lot could be followed up in the system by working from home. Overall we are satisfied.

Cons

Some aspects are a bit rigid, and it would be very feasible to have more flexibility into making schedules or monitoring programs. There are several 'paper based' forms that could not be digitalized because the monitoring programs would get to large and complex. Also, some features of the system like the specification module or offline modus seems to take a very long time to develop.

Reasons for choosing Safefood 360°

Because the software is build up by food safety professionals and includes all features to provide full backup and support on compliance with our third party standards.

Madison

Company size: 51-200 employees

Industry: Food Production

Time used: More than 2 years

Review Source: Capterra

3

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

July 2022

Eat, sleep, breathe SF360

I really appreciate this program and the ability to keep everything electronic- and the support we have received when we have issues.

Pros

It is easy for me to use- I am very familiar with it at this point and I am able to get my teams trained on it quickly. It keeps me and the team organised.

Cons

There are some aspects that are a little "clunky" - not very customisable or less user friendly.

Reasons for choosing Safefood 360°

We actually use both SF360 and Prodsmart- they incldued the majority of the features we were looking for.

dean

Company size: 11-50 employees

Industry: Food & Beverages

Time used: More than 2 years

Review Source: Capterra

2

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

July 2022

maintenance part of the program is very lacking need a more precise method and how to

would not recommend

Pros

i like the monitoring aspect of the program

Cons

the fact the password every so often is such a pain need to be revised

Response from Safefood 360°

Dear Dean, Thank you for your feedback. The 90 day Password Reset requirement is customizable. The Site Administrator can decide whether to enable this feature or not. If you have any concerns, you may discuss with your quality assure department per your request. If you ever have any questions on password resets, or indeed anything else relating to the Safefood 360 software, our customer support team is on hand to answer these. You just need to click the 'Help' button when you are logged into the system. We are always here for help. We also have a helpful user guide accessible here: https://guide.safefood360.com/ With kind regards, Safefood360° team

Replied July 2022

Kyle

Company size: 11-50 employees

Industry: Food Production

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

July 2022

SafeFood 360 at The Birkett Mills

We consider SF360 an essential piece of software for us. We have recommended it to other users. Auditors / customers are always impressed by the product.

Pros

The best features for us is the calendar-ing ability. We can schedule reviews & audits to track our progress towards our goals. We also utilize the non-conformance / corrective action piece a lot!

Cons

We are a small user so there are features we don't utilize. That's not SF360's fault! But sometimes the options are built towards bigger operations & don't work for a company our size.

Reasons for switching to Safefood 360°

Ease of use; reliability.

Lewis

Company size: 201-500 employees

Industry: Food & Beverages

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

July 2022

Long Time User

We have been with SF360 since 2014 and even went to the 1st annual Safefood 360 Conference in New Orleans. My experience has been 90% positive.

Pros

The ability to customize most modules but specifically the supplier approval program.

Cons

Customization of the modules can be difficult and time consuming. The custom reporting is a bit buggy at times. Some information can skew the statistics and trends. For instance, in the complaint module there is a spot to put the "Company" and in that slot you can put our company, the customer or the supplier. For a distribution company like ours that deal with customer, supplier and other complaints, there should be separate lines for that information so it can be tracked and trended properly.

Reasons for choosing Safefood 360°

Price and options.

Response from Safefood 360°

Dear Lewis, Thank you for your feedback and being our loyal customer since 2014. Our deiciated support team would like to guide you on the modules set up. You can contact any time using the Help button when you are using the solution. We also have a helpful user guide accessible here: https://guide.safefood360.com/ With kind regards, Safefood360° team

Replied July 2022

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