Sage X3

RATING:

4.2

(76)

About Sage X3

Sage X3 is a powerful ERP software solution designed for midsized national and global manufacturers, distributors, and after-sales providers and can establish a foundation for your digital transformation. Sage X3 comes with industry-leading functionality for the chemical, distribution, equipment, food and beverage, and industrial manufacturing industries. Sage X3 uses the latest technologies to provide an exceptional user experience and powerful analytics in a multi-company, multi-country, and multi-site ERP solution platform. Over 7,000 enterprises around the world use Sage X3 to economically and efficiently connect their people, customer data, supplier data, business processes, and devices in ways specific to their roles and tasks. Sage X3 can help organizations qui...

Sage X3 Pricing

Contact Sage for detailed pricing information.

Starting price: 

$1.00 

Free trial: 

Available

Free version: 

Not Available

Financial reporting purchasing manager dashboard
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Sage X3 Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Sage X3

1 - 5 of 76 Reviews

Michael

Chemicals, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed May 2020

Sage Review

Overall experience has been good with the exceptions listed above. Allowing us to consolidate software is our goal.

PROS

I like the look a feel of the system and ease of opening other functions from the same screen.

CONS

System isn't designed for the chemical industry. A lot of mods or customizations have to be made for the system to support our needs. There is always a solution but there is always a cost as well. will be well over budget once everything is working the way it was presented.

Reason for choosing Sage X3

Felt over time it would be a better solution based on the size of our company.

Reasons for switching to Sage X3

Growing faster than the system was.

Vendor Response

Thank you for your review, hopefully Sage X3 will continue to help your business consolidate your enterprise software.

Replied May 2020

User Profile

Angel

Verified reviewer

Real Estate, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Sage X3 for sales management

Sage X3 is a great solution in our company to keep order in our sales management helping us from the accounting part to the inventory issue with a great accuracy that helps in our company to increase our productivity and maintain an order that has been forming for years, being key to business development. Paperwork-filled processes were left behind in our company since we have been using Sage X3.

PROS

Sage X3 has an excellent user interface, it feels like all the icons and elements are in the right place to do the best job possible, keeping our users happy and familiar with all the possible tools within the platform. Importing and exporting data can be done in bulk helping us keep our file central up to date and saving a great deal of time. This tool is not suggested for small companies since the amount of functions and where it is directed goes far beyond, a very powerful tool that has minimal flaws that gradually have been resolved, the tool provides a lot of support when it is implemented correctly which is not easy, and its customer service is not as good as expected of a very powerful tool.

CONS

One of the things that have caused us most intrigue is that its error messages are not in our native language, so if we do not speak another language it is impossible to understand what it is about, it would be a good point to improve. The initial configuration of Sage X3 is not as simple as expected, which forced us to hire third parties to make it work and this represented an extra expense that was not contemplated in the investment.

Matthew

Consumer Goods, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed November 2020

Pretty good but without advanced features

It is good overall, but a little basic for what we need.

PROS

The structure of the software is good and allows for good navigation. It has some standard features that are good.

CONS

It does not have many of the features that I would like to see for Quality Control. It does not have a good place to enter test results. It is not clear how to customize it for compliance with 21 CFR Part 11.

Reasons for switching to Sage X3

Sage PFW was no longer supported and Sage X3 was newer.

dan

Warehousing, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed May 2020

usasge

benefits are being able look in the system for locations or part numbers and usage of material. this is only my view in the warehouse.

PROS

location and picking tickets are relatively easy to use.

CONS

the way inventory counts are performed with the RF scanner are done, at present it has changed the way we do inventory. Prior to an up grade it was simple on the scanning of the bar code. After the up grade things changed on the scanning of the barcode having to answer question after the scan of a location was completed. Yes or no, do you want to delete on scan numbers. What it was before was much simpler.

Reasons for switching to Sage X3

as we are growing with more inventory and products made it easier to control inventory along with accounting. Basically it was the whole package.

Vendor Response

Thank you for your review of Sage X3. It is great to see that you would recommend us and please reach out to me at laura.hansford@sage.com if I can help with your scanning issues.

Replied May 2020

MARK

Consumer Goods, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed December 2020

Decent product, But Service and Customer Service leaves a lot to be desired

Customer Service is TERRIBLE!!!! Customer Support leaves a lot to be desired, but we are forced to use it for the high price we pay in maintenance. Sage's dedication to be difficult to work with and unrelenting nickel and dime services is the reason we have not recommended this product to others in are area or industry.

PROS

The product itself, is very versatile and agile to adapt to our needs without tremendous modifications. I like the General Ledger and AP functions.

CONS

The software manufacturer. The product itself is good, the value for maintenance is not good. There are two many bugs for what is charged in maintenance fees. Sage is way too difficult to deal with and are surprised that users are unhappy. Are experience is it takes a month to get a ticket resolved. Passed around to multiple people and the suggested solution is it is a problem with your system. We can't recreate it.