All SAP Business One Reviews
1-25 of 297 Reviews
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Valeria
Verified reviewer
Logistics and Supply Chain, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Robust solution for finances
SAP Business One is a great program to manage finances with. You are able to obtain Reports, manage taxes, and integrate with other systems in a very simple way.
CONSI can't think of a con off the top of my head.
Reason for choosing SAP Business One
It's a more robust solution, it aligns with what we need.
Caroline
Accounting, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
The best ERP solution for SMES and also Larger Companies With Branches
I love Sap Business One. It's a great product that I will forever vauch for.
PROS- SAP Business One is a system that has been there for many years. It is tried and tested and is a very stable ERP software that has almost all the business functionalities (financials, sales, purchasing, human resources, inventory, MRp, CRM etc) integrated and working together in a single unit.- SAP Business One is also very customizable and easily integrate with many of the other common software solutions in the market- I use Sap Business One to manage my own small airbnb business and its the best thing for my business as long accounting is concerned. As long I make accurate postings on time, I get to report the true reflection of my business and make the right decisions.
CONSSAP Business One is not a cheap system but with the right consultant behind your implementation, you will definitely be getting value for your money.
Reason for choosing SAP Business One
SAP Business One is a complete and secure ERP solution that is has a large customer base because of the amount of value that it brings to the table
Reasons for switching to SAP Business One
I needed a real and complete system that has all the functionalities for a business.
Marco
Accounting, 1 employee
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2023
Awful accontancy software
I do not know, I was not the one choosing this abismal software and I would never recommend it for 1 milltion reasons
CONSCons? I have a huge list of cons:Price. Everything you want to customize has a huge costThere is not a specific company that offers supportDocumentation online is almost 0 and all old datedMissing the basics of windows operative system. Does not scroll per mouse scrolling but per line
Christian
Food Production, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
5
Reviewed January 2024
A sap for SAP
The inventory management saves us countless hours on tracking and maintaining our shipping and ordering needs
CONSOccasional slow response time or crashing slows up work day
Andrea
Food & Beverages, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
2
FUNCTIONALITY
5
Reviewed June 2023
Powerful but expensive system
The system is great, and it can basically do anything you need it to do from a financial perspective if you take the time to customize it to your needs.
PROSSAP is a very powerful system with a great deal of capabilities. The problem is that so much customization is needed to get the system to where you want it. The implementation team worked with SAP to customize the system, but without having in-house SAP experts, the customization team didn't know exactly what add-ons and customizations were needed. I think more work is necessary on the front end for businesses and SAP implementation specialists to plan what the company needs SAP to do for them.
CONSThe system is very expensive and only makes sense for very large companies. All ad-ons are extra, so the original quoted price is vastly different from the price once the system is completely rolled out and implemented. Not enough assistance was provided by SAP in the implementation phase, so we were paying for things that weren't utilized to their full capacity.
Reasons for switching to SAP Business One
The system was outdated and limited in it's capacity to do what my very organization needed it to do.
Becky
Verified reviewer
Hospital & Health Care, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
A powerful enterprise resource planning solution
I appreciated the several modules available for use in accurate inventory costing. We required a method to charge incoming containers for Customs, Taxes, Freight, etc. when we imported clothing. It performs admirably in this regard.
PROSThe ERP system we used was comprehensive, taking care of every facet of our operation from accounts receivable and payable to inventory management, purchasing, sales, and financials. With the help of Business One, we were able to centralize and disseminate information across the company for more informed decision-making.
CONSSmaller companies, in my opinion, won't be able to fully benefit from all of the capabilities because they won't have half an FTE to devote to supporting it.
Reasons for switching to SAP Business One
In the realm of enterprise resource planning (ERP), SAP Business One stands out as a preferred option for smaller and medium-sized enterprises. SAP Business One is an excellent option for companies for several reasons.
Jaquelene
Accounting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Sage One - The BEST Accounting Software to go with
I enjoy working with this software, it is very easy to use, and very easy to learn.
PROSThe feature i like the most is the bank feeds. You can link your bank with SAGE, and the bank transactions will refresh on a daily basis, leaving you only to allocate the transactions and sparing you time to manual process the bank! But that is not all....you can map the transactions to the correct accounts, which leaves you only to review the transactions and balance the bank! Pretty easy right?!
CONSThere is absolutely nothing I do not like about this program
Reasons for switching to SAP Business One
Because Pastel license fees are expensive, and Pastel is complex.
Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
The best RP in the market
I was the Admin that set up this software in a small business (up to 50 persons) and I don't have any issues with the software, I program some modules apart and connected it to SAP BO without problems
PROSThis is an easy to use ERP, cheap and designed accordingly to small business (10 - 100 peoples) without any problems, Is a low-cost efficient software.
CONSIt is a little bit difficult to understand it at the beginning, but when you familiarize yourself with the System all is good with it. Has a few issues with the 10.0 Desktop version
Reason for choosing SAP Business One
For the price and the good popularity in the actual market, this is a really good ERP.
Vendor Response
Great. Thanks for the positive feedback.
Replied February 2020
Mehool
Verified reviewer
Information Technology and Services, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed May 2020
SAP BUSINESS ONE
it was good , our day to day financial and procurement activities were able to managed and reporting was made easier
PROSSap business one gives vast range of options , benefits and operations for low cost and for Small/medium enterprises , so that they can automise and digitise their business or moved up from other sources such as Tally etc
CONSthe Fact there are lot of different licenses for Business one which restricts the features you want to use it or apply to your system
Reason for choosing SAP Business One
As we were looking for an ERP solution for a smaller part of our client , that’s why it made more sense to go with the business one .
Adam
Construction, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
One of amazing small ERPs.
SAP Business One is a good choice for non-construction and small businesses.
PROSThe ability of customization is very high level, we can build a custom module or any operation easily that is all in addition to the native processes.
CONSSAP Business One is slightly weak in the construction field.
Reasons for switching to SAP Business One
More compatible with the construction operations.
Andrea
Consumer Goods, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Highly recommend SAP B1
We found the transition to SAP B1 to be unexpectedly easy. Visual business maps (workflows, relationship maps) helped new users both learn the system initially as well as audit and follow through with order to cash processes long after we had learned the system. SAP B1 (along with OptiPro WMS) allows us to have clear visibility to our inventory throughout our 4-warehouse network, which in turn helps us better manage our purchasing. Lot control is far simpler than with other similar systems. We have room to grow within SAP B1, as we know there are many features we haven't yet implemented. Very happy with the customer support we receive as well.
CONSWe don't find the standard layout for financial reports to align with our needs. While these reports can be customized, the output doesn't export well to Excel. Easy to work around this through a template we created. We feel that if this is our biggest "dislike", the product is pretty much a slam dunk for our business.
Reason for choosing SAP Business One
We chose SAP B1 over the other products being considered because we felt SAP B1 had the most room to grow - we implemented only some of the features offered, with the expectation that we will grow into other features as our business grows and our needs become more complex.
Reasons for switching to SAP Business One
We had outgrown QuickBooks - needed a product that would allow us to have better inventory control, better auditing, better analytics. SAP B1 met (and exceeded) every one of our "asks". Our implementation was very easy (5 months from start to "go live") with not one even minor hiccup. Our team learned the product quickly, the OptiPro implementation team took the the time to understand our business and advise on specific features that would help us achieve our goals. We made the change and never looked back!
Deniz Nur
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Great ERP solution, especially for SMBs
We have the capability to streamline and enhance the entire customer interaction process within a single, integrated platform. This includes various tasks such as sending emails, managing customer data, and establishing an efficient order management system, among numerous other functions. SAP offers a comprehensive solution that empowers businesses to seamlessly address these essential aspects of customer engagement, ultimately optimizing their operations and improving overall efficiency.
PROSSAP Business One is all-in-one tool for small and medium-sized businesses. It helps you deal with everything from sales and buying stuff to planning, HR, money stuff, safety, and quality control. Plus, it gives each department their own access, so your secrets stay safe, and you don't accidentally mess up important data. It's basically the go-to choice for smaller businesses trying to keep their operations smooth and secure in today's data-focused world.
CONSAt first, using the system felt like trying to solve a puzzle because it had a few tricky steps to figure out before you could get where you wanted. But here's the cool part: if you put in the time and effort, stayed focused, and just didn't give up, something pretty amazing happened. As you got used to the system and started to understand how it worked, it suddenly felt a whole lot easier and kind of like second nature.And guess what? You started nailing your orders! Everything just fell into place, and you were doing things exactly the way they needed to be done. It was like going from total confusion to becoming a pro at it after going through that learning curve.
Rom Rulida
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2018
Easy to use with almost complete functionality
Easy-to-use ERP System with not-so-complicated functionalities.
PROSSAP Business One is an ERP System that is designed for Small and Medium Entities. With a highly interactive Graphical User Interface (GUI), it allows users to easily navigate the system within a few minutes of using it. Another good feature of SAP Business One is how it divided the different business functions by modules which allow a point-and-click capability to users. Unlike its more complex counterpart, SAP All-in-One, SAP Business One removed the need to use T-codes which is a huge advantage for users who are not particular in memorizing hundreds of codes to process transactions. With that in mind, SAP Business One still covers almost all of the fundamental business process of entities along with the capability to be customized using Table and Fields Management Queries.
CONSConsidering that it is an ERP Software, the adaption of Generally Accepted Accounting Principles is not fully maximized. Users that are particular in accounting might notice that some of the journal entries are not in accordance with the applicable standard in their country. This is due to the fact that there's only a limited option when it comes to the Chart of Account to be used as well as the customization of accounts.
Katerina
Retail, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2023
Solid Business Management Solution for Growing Operations
I've been using SAP BO for about two years and I can say that it's one of the most powerful business management solutions you can have as you expand your operations. We rely on in for inventory, order management, fulfillment, and a lot more. It's very customizable and integrates well with outside tools. All in all, it's definitely driven value for our business.
PROSI love how customizable SAP products are. Most of the time, with other tools, you're conformed with the boundaries of the product, whereas with SAP, we've been able to customize everything that comes with it to fit our needs, and even set up the product to work in tandem with processes we have that rely on other tools.
CONSI think the support aspect needs a bit of improvement. We could definitely benefit from having people to help with issues and councel us as to how else we can use the product.
Khadir
Information Technology and Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Best Business solution
Excellent solution for enterprise management software requirements.
PROSWe have a great features with this product. And we have successfully integrated with our existing business solution SAGE ERP as well. Yes we do implement in awscloud as well.
CONSIf Inventory management and cost control with a single module that will he good thing . Yeah during intigration with Existimg SAge we feel like difficult but it's manageable. Nothing to worry.
Cesar Josue
Verified reviewer
Mechanical or Industrial Engineering, 201-500 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2023
SAP Business One: A comprehensive and scalable platform for business management.
SAP Business One is a highly functional and customizable ERP solution that is ideal for small and medium-sized businesses looking for a scalable and comprehensive platform to manage their business processes. While the platform can be expensive and complex to implement and learn, its real-time features, integration, and scalability make it an excellent choice for growing businesses seeking a complete ERP solution.
PROSSAP Business One addresses all essential aspects of business management, ranging from financial management to procurement, sales, and inventory management. The platform offers high levels of customization and can be adjusted to suit the specific requirements of the organization. The platform can accommodate the growth of the company, making it unnecessary to switch platforms every time the company expands. It provides real-time information about the financial situation of the company, enabling data-driven decision making and integrates easily with both SAP and non-SAP solutions, allowing it to be used in conjunction with other enterprise software systems.
CONSFor small businesses with financial constraints, SAP Business One may not be a cost-effective solution due to its high pricing. Due to the wide range of functionalities, the platform can be complex to learn and use for novice users. Implementing SAP Business One can be challenging for companies with limited resources as it can take a considerable amount of time and resources. SAP Business One's technical support has been reported to have issues, which some users have found to be slow and inefficient.
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed September 2020
Expandable ERP application for growing SMEs
We now have a centralised platform where all resources are streamlined in our organisation: logistics, accounting, service, ...
PROS- Possibility to make your own addons to customize the ERP program. - Drill down arrow buttons are very user friendly
CONS- Steep learning curve, difficult to implement this is a very small SME - support via local partner is not always fast
Estie
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Excellent Program
SBO is easy to use. It has a multi-currency option in transactions, which is crucial for organizations working with many currencies. The user interface is available in many languages. Reports are easy to produce and the details level is customizable.
CONSTrial Balance doesn't have the option to see Foreign Currency, Local currency, and System Currency in one report. You can not hide the accounts that aren't used form the accounts list.
Reasons for switching to SAP Business One
The program did not have a multi currency option.
Katarzyna
Wholesale, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Review SAP B1 09.08.23 Ireland
I love SAP, very useful and amendable software. Best I worked with
PROSExtraction from majority of places into excel,pdf. Copying and pasting for uploads. Tracking
CONSSAP does not work backwards (none of changes can be applied retrospectivaley). Amending details for Item Master Data sometimes erases other details. Many users can be in this same record at the same time in edit mode - SAP is not tracking it
Reason for choosing SAP Business One
research on the market
Reasons for switching to SAP Business One
Old software didn't allow us to progress
Zyad
Construction, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2023
SAP Business One ERP
SAP B1 is SAP's most popular and mature SMB ERP product in the market for 18+ years and with over 75000 customers worldwide. available on-premises and hosted, B1 is exclusively distributed by partners and includes broad functionality beyond finance in areas such as CRM, inventory, and MRP.
CONSImplementation of B1 can have significant hidden costs including hosting, testing, custom reporting, and significant extra consultancy hours needed for upgrades and updates.
allen
Wholesale, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Accounting System that is easy to navigate
Very Much Excellent
PROSit is actually easy to navigate and actually do its purpose that makes your work finish much faster
CONSWhen you log too many date, or your using it for a long time it sometimes lag a bit. but IT probably can resolve that.
Reasons for switching to SAP Business One
Company discretion
Dipesh
Banking, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Best tool for any big organization
SAP Business All-in-One has all features which an organization needs, including HRMS, ERP, FI-CO, etc. I will say this tool is comprehensive. You can enter as much information as you want on transactions. It fits for all types of businesses.
CONSMost of the people think that SAP is too complicated to inplement considering its SAP GUI. It has numerous fields on the screen. However, this all is customizable. Moreover, this tool is All in one, hence you do not have flexibility to choose a single module in the suit. Sometimes you end up not using few modules throughout your organizational process.
Shumeka
Civic & Social Organization, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2017
Awesome System
Not at this time.
PROSI like SAP because it makes my job life more easier to get the important tasks done in a timely manner. Our organization can also create custom made reports to fit each department's needs. It is a fast system, up to date, and works very well for me and my job responsibilities.
CONSYou have to open separate windows to do multiple tasks. I wish I do multiple job tasks all on one session instead of opening numerous sessions to do more than one task. I may need the other window open to review some information and cannot do all that on the same window.
Vipul
Pharmaceuticals, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2017
Sap business one for SMEs
Low TCO. Easy to implement, easy to use and east to maintain. Reporting with SAP Hana is so very easy.
CONSSome features are missing like discount cannot be accounted for. It's nets off the discount from selling price. Accruals for charge backs, rebates cannot be accounted for at the time of AR invoice. Serialization for track and trace to meet with US FDA requirement is though a challenge. Pharmaceuticals quality management functionalities are not available in standard version however there are some add-on are available at extra cost.
Kanishka
Verified reviewer
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2018
Why you should select sap
The software have all most all features of a ERP. good for medium and small scale business and this best software for rapidly growing business. system is capable taking care of functions such as manufacturing, finance and customer relationship management of an organization
PROSuser friendly screens and the flow of the modules which makes easy for users to use also with help of add on the customer are cable of developing their need in to the system
CONSno petty cash and doesn't contain a good HR module ,but still can be integrated with 3rd party software