Systum is a cloud-based distribution management solution for small to midsize businesses. Key features include marketing, customer relationship management, sales automation, e-commerce, inventory management and quoting and billing.

Systum enables users to setup and manage a B2C, B2B or social e-commerce store. The online inventory management solution automatically syncs inventory, orders and sales across all channels. Data from sales, finance, marketing and warehouse is also synced automatically. The product catalog includes tools such as pricing controls, stock counts, multiple sizes, colors and more. Users can keep real-time inventory counts for all products, options and variants synced to inventory management.

Systum offers integration with USPS, FedEx and UPS, automatically syncing order details, shipping rates, tracking numbers and order status in real time. Users can track revenue, costs and profitability by products and track the unit cost of each item. Systum includes built-in APIs to a variety of accounting applications such as QuickBooks, Sage and Xero.

Dashboard
Dashboard

Dashboard

Inventory management

Inventory management

Customer service dashboard

Customer service dashboard

Sales dashboard

Sales dashboard

Marketing dashboard

Marketing dashboard

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10



8 Reviews of Systum

Overall rating

5.0 / 5 stars

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Showing 1 - 8 of 8 reviews

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Holly from The Family Bunch

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Thank you!

Systum has been able to take our business off of just selling on Amazon. We can't wait to see what is ahead for us!

Pros

The ability to still use our original website and make it possible to sell from it!

Cons

Nothing yet! So far everything has gone well!

Review Source: Capterra

samantha from Iconic Brands llc. (Heavenly Hounds)

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Systum is so easy to use and understand! The team at Systum is so helpful.

Systum Software is flexible and functional. It fits with any company and its growth.

Pros

I love how functional and flexible the software is. If there is something we need, the team at Systum gets on it and makes it happen.

Cons

Due to the fact that Systum is a newer company, they are still learning and upgrading. So some items that would be an obvious are still being introduced.

Review Source: Capterra

Fabian from Scaffold Technologies LLC

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Makes owning a business 10 time easier

Having everything in one place makes a huge difference! Before I was using 4 different software to track inventory, accounting, production, payment processing, it was all over the place, now, its all in one spot!

Pros

Makes owning a business 10 time easier. I love the interface, practicality, ease, and how extensive the program is -they really did think of everything

Cons

I am excited, and hopeful, that an app will be developed shortly. It would be easy to just push a button on my phone to publish material etc. Otherwise, smooth sailing thus far!

Review Source: Capterra

Matt from Matadorprimesteak.com

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Great! The product's ease of use is its greatest asset.

Pros

Ease of use and customer support. I'm not the most adept computer guy so this product makes it easy for the novice.

Review Source: Capterra

Andy from 33 Wood Design

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Great software, great people behind it, I love everything in one place!

Pros

Having everything in one place makes a huge difference! Before I was using 4 different software to track inventory, accounting, production, payment processing, it was all over the place, now, its all in one spot!

Cons

Managing pictures to post on the website is a bit clunky, however, there has already been improvement made, they just need a few more!

Review Source: Capterra

Clare from Somerford Country Ltd

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Simple to set up, very helpful enablement team. Showed me how I can expand how and where I can sell

I can see everything about my customers, and really understand what products I have where. Hopefully as the information grows in the application, it will give me really good business intelligence to help me grow my business.

Pros

Powerful software solution which lets me see what my customers are doing. It has made it really easy for me to understand what I have in stock and which of my customers are buying what.

It has made it less daunting for me to look to sell on other channels and marketplaces, and hopefully I will be able to successfully market to them.

The set up process was simple, with the consultants making improvements to my process and to my website which I hope will bring real benefit.

The software is upgraded automatically, so I get access to new capabilities as soon as it is released.

Overall I am really pleased I made the switch from having my information on my customers, marketing and sales in different places. I can see how I can now take my products out to new customers and hopefully get them to buy from me rather than anywhere else!

Cons

I had to learn several new processes to really get the best from Systum. I was used to the way all my other apps worked, so I ahd to learn how best to do this in Systum.

It didn't take long as the interface is simple, however the first time through each process was a little daunting.

Review Source: Capterra
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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Brilliant. The support team is enormously helpful, understanding, and flexible.

Pros

Makes owning a business 10 time easier. I love the interface, practicality, ease, and how extensive the program is -they really did think of everything.

Cons

I am excited, and hopeful, that an app will be developed shortly. It would be easy to just push a button on my phone to publish material etc. Otherwise, smooth sailing thus far!

Review Source: Capterra

Letitia from Artful Playdate Inc.

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Systum is amazing! I can manage my CRM, marketing, inventory , and more from one source!

Pros

It's user friendly, simple and productive! It allows me as a business owner to manage marketing, my CRM, inventory and more under one umbrella....Systum!

Review Source: Capterra

Displaying 1 - 8 of 8 reviews