---
title: "Opendock Software Reviews, Demo & Pricing - 2026"
description: "Review of Opendock Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/dock-scheduling/opendock-profile/"
page_type: "product"
language: "en"
---

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Opendock

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Overview

[Reviews](https://www.softwareadvice.com/dock-scheduling/opendock-profile/reviews/)[Alternatives](https://www.softwareadvice.com/dock-scheduling/opendock-profile/alternatives/)

# Opendock Review

Custom quote 2 plans

Wondering if Opendock is right for your organization?

Our Warehouse Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Opendock

4.6

[(104)](https://www.softwareadvice.com/dock-scheduling/opendock-profile/reviews/)

Pricing

Pricing available upon request

### About Opendock

Opendock is a cloud-based dock scheduling system. for carriers, brokers, and dispatchers. It manages logistics planning, create multiple locations, and set up scheduling rules. A warehouse must be registered within the system for carriers to book appointments, and warehouse users can use Opendock to receive bookings, view appointments across multiple locations, and send reminders to reduce no-shows.

Wondering if Opendock is right for your organization?

Our Warehouse Management Software selection experts can help you in 15 minutes or less.

## Opendock User Interface

## Popular Opendock Alternatives

Main Product

Opendock

4.6

[(104)](https://www.softwareadvice.com/dock-scheduling/opendock-profile/reviews/)

Ratings Breakdown

-   4.78Ease of use
-   4.48Value for money
-   4.39Customer support
-   4.44Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Calendly](https://www.softwareadvice.com/scheduling/calendly-profile/)

4.7

[(4139)](https://www.softwareadvice.com/scheduling/calendly-profile/reviews/)

Ratings Breakdown

-   4.69Ease of use
-   4.52Value for money
-   4.44Customer support
-   4.54Functionality

Pricing

Starting at $10.00 per month

Get Price

Alternative Product

[Google Calendar](https://www.softwareadvice.com/scheduling/google-calendar-profile/)

4.8

[(4264)](https://www.softwareadvice.com/scheduling/google-calendar-profile/reviews/)

Ratings Breakdown

-   4.78Ease of use
-   4.82Value for money
-   4.39Customer support
-   4.67Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Doctoralia for Specialists](https://www.softwareadvice.com/appointment-scheduling/doctoralia-pro-profile/)

4.7

[(409)](https://www.softwareadvice.com/appointment-scheduling/doctoralia-pro-profile/reviews/)

Ratings Breakdown

-   4.68Ease of use
-   4.18Value for money
-   4.46Customer support
-   4.59Functionality

Pricing

Starting at €69.00 per month

Get Price

Alternative Product

[Goldie](https://www.softwareadvice.com/salon/goldie-profile/)

4.8

[(1172)](https://www.softwareadvice.com/salon/goldie-profile/reviews/)

Ratings Breakdown

-   4.81Ease of use
-   4.65Value for money
-   4.75Customer support
-   4.62Functionality

Pricing

Starting at $19.99 per month

Get Price

Alternative Product

[Jobber](https://www.softwareadvice.com/field-service/jobber-profile/)

4.6

[(1475)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/)

Ratings Breakdown

-   4.62Ease of use
-   4.40Value for money
-   4.59Customer support
-   4.35Functionality

Pricing

Starting at $39.00 per month

Get Price

## Opendock Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Standard Dock Scheduling

Pricing available upon request

Plan includes:

-   Carrier scheduling web portal
-   Modern user interface
-   Drag and drop appointments
-   Dock door and capacity configuration
-   Multi-location support
-   Recurring appointments
-   Document upload
-   Automated email notifications
-   Track in/out times
-   Carrier scorecarding

Read More

Enterprise Dock Scheduling

Pricing available upon request

Plan includes:

-   Multi-Location Support
-   SSO
-   Integration Consulting Services

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Opendock Features

-   Popular features found in Warehouse Management
    
    Barcoding/RFID
    
    Compliance Management
    
    Demand Forecasting
    
    Dock Management
    
    Inventory Tracking
    
    Multi-Location
    
    Order Tracking
    
    Picking & Routing
    
    Returns Management
    
    Shipping Management
    
    Supplier Management
    
    Supply Chain Management
    
-   More features of Opendock
    
    Access Controls/Permissions
    
    Accounting Integration
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Appointment Management
    
    Appointment Scheduling
    
    Automated Scheduling
    
    Availability Indicator
    
    Availability Management
    
    Billing & Invoicing
    
    Booking Management
    
    Calendar Management
    
    Client Management
    
    Client Portal
    
    Communication Management
    
    Communications Management
    
    Confirmations/Reminders
    
    Contact Management
    
    Customer Database
    
    Customer History
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Delivery Tracking
    
    Document Management
    
    Drag & Drop
    
    EDI
    
    Email Alerts
    
    ERP integration
    
    Facility Scheduling
    
    For 3PLs
    
    Historical Reporting
    
    Load Reporting
    
    Location Tracking
    
    Mobile Access
    
    Online Booking
    
    Order Fulfillment
    
    Performance Metrics
    
    Rate Management
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Real-Time Notifications
    
    Real-time Scheduling
    
    Real-Time Updates
    
    Recurring Appointments
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Reservations Management
    
    Resource Allocation & Planning
    
    Resource Scheduling
    
    Scheduling
    
    Self Service Portal
    
    SMS Messaging
    
    Status Tracking
    
    Task Management
    
    Task Scheduling
    
    Team Calendars
    
    Third-Party Integration
    
    Third-Party Integrations
    
    Vehicle Tracking
    
    Warehouse Management
    
    Website Integration
    
    Workflow Management
    
    Work Order Management
    
    Yard Management
    

## Opendock User Reviews

Overall Rating

4.6

Ratings Breakdown

5

62%

4

33%

3

6%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.8

Value for money

4.5

Customer support

4.4

Functionality

4.4

HL

Hollie L.

Verified reviewer

Warehousing

10000+ employees

Used daily for more than 2 years

Reviewed September 2025

All inclusive scheduling platform

5

Have been with Open Dock since 2018. The upgrades and new fearures complete an overall transparent scheduling system. No questions needed. From carrier booking to completion of inbound or outbound shipments, there is full audit history and reporting easily identifies problem areas. All inclusive system for a scheduling application.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

System is user friendly and easy to navigate. Ease of booking on the carrier side along with warehouse side confirming and completing the appointments. Full visibility!

Cons:

Our program would benefit from some features specific to our needs but not for most. Would like ability for some system adjustments we could do individually. All in good time as the rest of the program outweighs what we lack. And the fearure of an app would benefit carriers are warehouse dock personnel who are not always near a work station.

Vendor Response

Thank you for your thoughtful feedback and for being with Opendock since 2018! We’re thrilled to hear the system has made scheduling more transparent and efficient for your team, from booking to reporting. We appreciate your suggestions around mobile functionality and system flexibility. We have plans to significantly expand mobile capabilities for driver check-in, YMS, and appointment scheduling and management in 2026, and your input helps guide our roadmap. It’s great to know Opendock is supporting your operations today, and we look forward to continuing to make it even better.

Replied October 2025

Read More

SK

SHRI K.

Verified reviewer

Warehousing

51-200 employees

Used daily for less than 2 years

Reviewed September 2025

Improved Logistics Visibility with Scheduling Challenges

5

My overall experience with Opendock was positive. It significantly improved our logistics coordination and reduced manual communication with carriers. While there’s room for improvement in performance and customization, the platform delivered on its core promise of simplifying dock scheduling and enhancing transparency.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

What I liked most about Opendock was its intuitive interface and real-time scheduling capabilities. It streamlined the appointment booking process, reduced wait times, and made it easy to manage dock availability across multiple locations. The visibility into carrier arrivals and departures was a huge plus for operational efficiency.

Cons:

What I liked least was the system’s allowance for multiple appointments to be booked on continuous time slots without adequate buffer or overlap checks. This sometimes led to congestion and delays at the dock, especially during peak hours. Additionally, the lack of customization in notification settings and occasional performance lags could be improved.

Vendor Response

We truly appreciate your thoughtful feedback. It’s great to hear that Opendock has helped simplify scheduling and improve visibility for your team. Your suggestions around buffer checks, notifications, and performance are very valuable, and our product team is actively exploring enhancements in these areas. We’re excited to keep improving the experience and deliver even more value moving forward.

Replied October 2025

Read More

MD

Micki D.

Verified reviewer

Logistics and Supply Chain

5001-10000 employees

Used daily for less than 12 months

Reviewed September 2024

Not As Useful

3

Meh! Could be better if the people who actually deal with the schedule, were the admins instead of the GM (wth??)

Ratings Breakdown

3

Ease of use

2

Value for money

2

Customer support

3

Functionality

Pros:

That I can see who schedules as well as schedule myself.

Cons:

I was originally the Admin and then all of a sudden I can't make changes. The General Manager, who has absolutely nothing to do with the schedule or otherwise, is now the admin. Can't get it changed back. That is not a job under his title, that is mine. I can't make it effective for us to work with our schedule, so it's good, but more bad bcuz I can't help carriers or change the format of the schedule to what my facility needs.

Reasons for switching to Opendock

Company did it, not individual facilities.

Read More

JG

Juan G.

Verified reviewer

Warehousing

201-500 employees

Used daily for less than 2 years

Reviewed September 2025

5/5 stars for open dock

5

Opendock has made work a lot easier to manage and organize the docks in the warehouse. We can actually see who has an appointment and who doesn't.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I like how you can manage your appointments with ease and include crucial information that will help check them in or have the driver check in themselves. Booking has also been easy for carrier to make. Learning the system is easily and simple. Does take some adjustment but after a couple days it's easy.

Cons:

currently there isn't anything that i don't like about opendock. If i had to choose one thing to be picky about is the yard management don't come included but that's understandable.

Vendor Response

Thank you for sharing your experience! We’re glad to hear Opendock has made it easier to manage appointments, streamline carrier booking, and keep dock operations organized. We appreciate your note on yard management as well. While it’s not included in the core product, we’ve expanded with YMS and SmartGate to support full yard and gate visibility. Your feedback helps us grow, and we’re grateful for your partnership!

Replied October 2025

Read More

KA

Kimone A.

Verified reviewer

Warehousing

51-200 employees

Used daily for less than 2 years

Reviewed September 2025

Organization of Appointments made easier

4

Overall experience with open dock has been good, helps us to manage our appointments in advance and plan our labor daily.

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

Carriers are able to book appointments according to the appointment slots available. Which is efficient as this eliminate the exchange of emails.

Cons:

Carriers sometimes have difficulty rescheduling appointments, they ten need to reach out to us to reschedule their appointments.

Vendor Response

Thank you for sharing your experience. We’re glad to hear Opendock has helped simplify appointment booking and reduce back-and-forth emails. Regarding the rescheduling challenges, this may be due to how the reschedule option or lead times are configured on your account. Please don’t hesitate to reach out to your Account Manager or contact our support team at support@opendock.com so we can review this together. We’re also working on new enhancements like appointment reminders and reschedule prompts based on ETA updates, which will make the process even smoother. Your feedback is invaluable in shaping these improvements.

Replied October 2025

Read More

MA

MEGHAN A.

Verified reviewer

Logistics and Supply Chain

11-50 employees

Used daily for less than 2 years

Reviewed September 2025

Easy Navigation Customization

5

satisfactory makes my job easier I can multitask when I need to and the fact that i can change colors to ones that are lighter and easier on the eyes is literally everything. I have a stigmatism and this helps so much. I'm very greatfull.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

love the fact that this app is easy to navigate and the tutorials are very informative would highly recommend , plus you can customize so many things. -Meghan A.

Cons:

Sometimes lags and doesn't save the information i just put in but overall seems to fit in great with my everyday work needs.

Vendor Response

Thank you, Meghan, for your kind words and recommendation! We’re glad Opendock is easy to navigate, the tutorials are helpful, and the customization features make your day-to-day work easier. It’s great to hear the color adjustments have been especially helpful for you. We also appreciate your feedback on the lag and saving issue and are always working to improve performance. Your input helps us continue making Opendock better.

Replied October 2025

Read More

SM

Shablonde M.

Verified reviewer

Transportation/ Trucking/ Railroad

2-10 employees

Used daily for less than 12 months

Reviewed October 2025

office Support

5

My Overall experience has been great. Open dock help with team collaboration and customer support tool. It helps with Inventory Management and has a great value for money.

Ratings Breakdown

5

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

Not needing to schedule appointments via email. Making booking easy for the customer and the warehouse.

Cons:

It was a learning curve learning how to navigate through open dock system. No that we have training its better

Vendor Response

We’re glad to hear that Opendock has made scheduling easier for both your team and your customers. We understand there can be a bit of a learning curve at first, but it’s great to know that training has helped and things are running more smoothly now. We’re especially happy to hear that Opendock is supporting your team with collaboration, inventory management, and providing real value for your operations. Thanks again for being part of the Opendock community!

Replied October 2025

Read More

BF

Barry F.

Verified reviewer

Logistics and Supply Chain

501-1000 employees

Used daily for less than 12 months

Reviewed September 2025

Optimal Inbound Scheduling

5

Exceptional. Our customers who routinely use it find it invaluable to their experience with our receiving process.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Opendock is an essential tool to help us streamline our process and ensure optimal efficiency with our inbound receiving. It is easy to use and helps us track customer compliance with our expressed preferences.

Cons:

Would appreciate a wider window for changes in appointments. But I think that's a setting we can adjust.

Vendor Response

Thank you for your thoughtful feedback. We’re glad Opendock has been valuable for your receiving process and customer compliance. On your note about appointment changes, you can set up a lead time for changes, cancellations, and rescheduling within the platform. We’re happy to hear your customers find it just as beneficial, and we look forward to continuing to support your team’s success.

Replied October 2025

Read More

KS

KAWALPREET S.

Verified reviewer

Warehousing

51-200 employees

Used daily for less than 12 months

Reviewed September 2025

BENIFITS AND CHALLENGES IN OPENDOCK

5

MY OVERALL EXPERIENCE IS GOOD SOME LITTEL ISSUES NEED TO BE IMPROVED BUT STILL THIS TOOL HELPS ALOT IN WAREHOUSE OPERATIONS AND MANAGING THE DOCK.

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

4

Functionality

Pros:

HERE ARE THE THINGS THAT I LIKE MOST ABOUT OPENDOCK 1. EASE OF USE. 2. SELF SCHEDULING. 3. REDUCTION IN MANUAL WORK 4. TIME SAVING

Cons:

THINGS I LIKE LEAST ARE HERE 1. LACK OF CUSTOMISATION. 2. SOME TIME IT HAVE LOGIN ISSUES. 3. LOADING DELAYS, SPEED.

Vendor Response

We’re glad Opendock has been easy to use and has helped reduce manual work while saving time for your team. We appreciate you highlighting areas for improvement such as customization, login, and speed, and our Product team continues to focus on addressing these to deliver an even smoother experience. Your feedback is very helpful as we work to make Opendock the best tool for managing dock and warehouse operations.

Replied October 2025

Read More

MS

Martin S.

Verified reviewer

Industrial Automation

1001-5000 employees

Used daily for less than 6 months

Reviewed September 2025

Positive Initial Experience

4

Overall it has been a very positive experience and this tool is helping us to elevate our logistics operations and receiving management. There are fewer surprises, and we've saved labor in having to make schedule changes.

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

It has provided a solid platform for allowing carriers to self-serve their appointments, while providing a lot of flexibility in structuring our docks and material types.

Cons:

It can be difficult to manage the allocation of appointments among multiple carriers; Essentially it is a first come first serve arrangement so the more aggressive carriers can scoop up close-in appointments.

Vendor Response

Thank you for sharing your experience. We’re glad Opendock is helping streamline your dock operations and reduce surprises. It’s great to know the platform is supporting your logistics goals, saving time, and making day-to-day scheduling more efficient for your team.

Replied October 2025

Read More

Showing 1 - 10 of 104 Reviews

[See All Reviews](https://www.softwareadvice.com/dock-scheduling/opendock-profile/reviews/)

## Opendock Popular Comparisons

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