---
title: "Opendock Software Reviews, Demo & Pricing - 2026"
description: "Review of Opendock Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/dock-scheduling/opendock-profile/"
page_type: "product"
language: "en"
---

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Opendock

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Overview

[Reviews](https://www.softwareadvice.com/dock-scheduling/opendock-profile/reviews/)[Alternatives](https://www.softwareadvice.com/dock-scheduling/opendock-profile/alternatives/)

# Opendock Review

Custom quote 2 plans

Wondering if Opendock is right for your organization?

Our Warehouse Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Opendock

4.6

[(104)](https://www.softwareadvice.com/dock-scheduling/opendock-profile/reviews/)

Pricing

Pricing available upon request

### About Opendock

Opendock is a cloud-based dock scheduling system. for carriers, brokers, and dispatchers. It manages logistics planning, create multiple locations, and set up scheduling rules. A warehouse must be registered within the system for carriers to book appointments, and warehouse users can use Opendock to receive bookings, view appointments across multiple locations, and send reminders to reduce no-shows.

Wondering if Opendock is right for your organization?

Our Warehouse Management Software selection experts can help you in 15 minutes or less.

## Opendock User Interface

## Popular Opendock Alternatives

Main Product

Opendock

4.6

[(104)](https://www.softwareadvice.com/dock-scheduling/opendock-profile/reviews/)

Ratings Breakdown

-   4.78Ease of use
-   4.48Value for money
-   4.39Customer support
-   4.44Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Calendly](https://www.softwareadvice.com/scheduling/calendly-profile/)

4.7

[(4146)](https://www.softwareadvice.com/scheduling/calendly-profile/reviews/)

Ratings Breakdown

-   4.69Ease of use
-   4.52Value for money
-   4.44Customer support
-   4.54Functionality

Pricing

Starting at $10.00 per month

Get Price

Alternative Product

[Google Calendar](https://www.softwareadvice.com/scheduling/google-calendar-profile/)

4.8

[(4291)](https://www.softwareadvice.com/scheduling/google-calendar-profile/reviews/)

Ratings Breakdown

-   4.78Ease of use
-   4.82Value for money
-   4.39Customer support
-   4.67Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Goldie](https://www.softwareadvice.com/salon/goldie-profile/)

4.8

[(1172)](https://www.softwareadvice.com/salon/goldie-profile/reviews/)

Ratings Breakdown

-   4.81Ease of use
-   4.65Value for money
-   4.75Customer support
-   4.62Functionality

Pricing

Starting at $19.99 per month

Get Price

Alternative Product

[Doctoralia for Specialists](https://www.softwareadvice.com/appointment-scheduling/doctoralia-pro-profile/)

4.7

[(415)](https://www.softwareadvice.com/appointment-scheduling/doctoralia-pro-profile/reviews/)

Ratings Breakdown

-   4.68Ease of use
-   4.18Value for money
-   4.46Customer support
-   4.58Functionality

Pricing

Starting at €69.00 per month

Get Price

Alternative Product

[Jobber](https://www.softwareadvice.com/field-service/jobber-profile/)

4.6

[(1480)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/)

Ratings Breakdown

-   4.62Ease of use
-   4.40Value for money
-   4.59Customer support
-   4.35Functionality

Pricing

Starting at $39.00 per month

Get Price

## Opendock Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Standard Dock Scheduling

Pricing available upon request

Plan includes:

-   Carrier scheduling web portal
-   Modern user interface
-   Drag and drop appointments
-   Dock door and capacity configuration
-   Multi-location support
-   Recurring appointments
-   Document upload
-   Automated email notifications
-   Track in/out times
-   Carrier scorecarding

Read More

Enterprise Dock Scheduling

Pricing available upon request

Plan includes:

-   Multi-Location Support
-   SSO
-   Integration Consulting Services

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Opendock Features

-   Popular features found in Warehouse Management
    
    Barcoding/RFID
    
    Compliance Management
    
    Demand Forecasting
    
    Dock Management
    
    Inventory Tracking
    
    Multi-Location
    
    Order Tracking
    
    Picking & Routing
    
    Returns Management
    
    Shipping Management
    
    Supplier Management
    
    Supply Chain Management
    
-   More features of Opendock
    
    Access Controls/Permissions
    
    Accounting Integration
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Appointment Management
    
    Appointment Scheduling
    
    Automated Scheduling
    
    Availability Indicator
    
    Availability Management
    
    Billing & Invoicing
    
    Booking Management
    
    Calendar Management
    
    Client Management
    
    Client Portal
    
    Communication Management
    
    Communications Management
    
    Confirmations/Reminders
    
    Contact Management
    
    Customer Database
    
    Customer History
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Delivery Tracking
    
    Document Management
    
    Drag & Drop
    
    EDI
    
    Email Alerts
    
    ERP integration
    
    Facility Scheduling
    
    For 3PLs
    
    Historical Reporting
    
    Load Reporting
    
    Location Tracking
    
    Mobile Access
    
    Online Booking
    
    Order Fulfillment
    
    Performance Metrics
    
    Rate Management
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Real-Time Notifications
    
    Real-time Scheduling
    
    Real-Time Updates
    
    Recurring Appointments
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Reservations Management
    
    Resource Allocation & Planning
    
    Resource Scheduling
    
    Scheduling
    
    Self Service Portal
    
    SMS Messaging
    
    Status Tracking
    
    Task Management
    
    Task Scheduling
    
    Team Calendars
    
    Third-Party Integration
    
    Third-Party Integrations
    
    Vehicle Tracking
    
    Warehouse Management
    
    Website Integration
    
    Workflow Management
    
    Work Order Management
    
    Yard Management
    

## Opendock User Reviews

## Opendock customer ratings

- Overall rating: 4.6/5
- Total reviews: 104

### Rating distribution

- 5 stars: 64 reviews (62%)
- 4 stars: 34 reviews (33%)
- 3 stars: 6 reviews (6%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 4.8/5
- Value for money: 4.5/5
- Customer support: 4.4/5
- Functionality: 4.4/5

---

### Easy Navigation Customization

- Overall rating: 5/5
- Reviewer: MEGHAN A.
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

satisfactory makes my job easier I can multitask when I need to and the fact that i can change colors to ones that are lighter and easier on the eyes is literally everything. I have a stigmatism and this helps so much. I'm very greatfull.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

love the fact that this app is easy to navigate and the tutorials are very informative would highly recommend , plus you can customize so many things. -Meghan A.

#### Cons

Sometimes lags and doesn't save the information i just put in but overall seems to fit in great with my everyday work needs.

#### Vendor response

Thank you, Meghan, for your kind words and recommendation! We’re glad Opendock is easy to navigate, the tutorials are helpful, and the customization features make your day-to-day work easier. It’s great to hear the color adjustments have been especially helpful for you. We also appreciate your feedback on the lag and saving issue and are always working to improve performance. Your input helps us continue making Opendock better.

Replied October 2025

---

### Opendock has been a game changer!

- Overall rating: 5/5
- Reviewer: Scott B.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Opendock has helped us to spend less resources managing appointments and increased scheduling efficiency at our facility. We couldn't be happier with the platform.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I enjoy the comprehensive dashboard allowing an overall view of the day's scheduled activities at a quick glance. I also like the reporting capabilities that are easily exportable allowing us to share key metrics with our partners.

#### Cons

I wish there was an option to limit access to a particular customer within a carrier's login at a specific facility. The issue we run into is there are multiple vendors housed within the same building so we sometimes have a carrier book an appointment under the incorrect dock.

#### Vendor response

Thank you for sharing such thoughtful feedback. We are glad to hear the dashboard and reporting tools are making it easier for your team to manage activities and share insights with partners. It is great to know Opendock is helping you save resources and increase scheduling efficiency. We appreciate your partnership and input as we continue to refine the platform.

Replied October 2025

---

### Not As Useful

- Overall rating: 3/5
- Reviewer: Micki D.
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 5001-10000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Meh! Could be better if the people who actually deal with the schedule, were the admins instead of the GM (wth??)

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 2/5
- Customer support: 2/5
- Functionality: 3/5

#### Pros

That I can see who schedules as well as schedule myself.

#### Cons

I was originally the Admin and then all of a sudden I can't make changes. The General Manager, who has absolutely nothing to do with the schedule or otherwise, is now the admin. Can't get it changed back. That is not a job under his title, that is mine. I can't make it effective for us to work with our schedule, so it's good, but more bad bcuz I can't help carriers or change the format of the schedule to what my facility needs.

#### Reasons for switching to Opendock

Company did it, not individual facilities.

---

### Helpful but Could Be Smoother

- Overall rating: 4/5
- Reviewer: Noorul A.
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, my experience with Opendock has been pretty good. It makes managing deliveries and tracking orders much easier, and I like how it keeps everything in one place. There are a few small issues like occasional slowness or confusing features, but nothing too major. Mostly, it’s been helpful and saves me time.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

I really liked that Opendock is pretty easy to use and makes tracking deliveries simpler. It saves time and I don’t have to keep calling around to know where things are. Sometimes it’s a bit slow, but overall it helps a lot.

#### Cons

The thing I liked least is that sometimes Opendock can be a bit slow or laggy, especially when there’s a lot of data. Also, a few features are not very intuitive, so it takes some time to figure out.

#### Vendor response

Thank you for sharing your experience! We’re glad to hear that Opendock has made it easier to track deliveries, save time, and keep everything in one place. We appreciate your feedback on speed and usability, and we’ll continue working on improvements to make the platform even smoother. It’s great to know Opendock has been a helpful tool for your day-to-day!

Replied October 2025

---

### Fabulous platform that is very effective

- Overall rating: 5/5
- Reviewer: Amy M.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Very effective, friendly, and helpful customer service. I started using Opendock this year and have found it easier to navigate than other platforms that we utilize. Extremely happy to have this platform.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Appointment management is very user friendly. Whether you are booking an appointment, changing one or even collaborating with others to accomplish tasks.

#### Cons

Having to continually reset my dates on the Search appointments page. Wishing there was a "quick" login when I bring up the platform.

#### Vendor response

We really appreciate you sharing your experience with Opendock. It’s great to hear the platform has been easier to navigate and that our customer service has been helpful. We’ll note your feedback about quick login and date resets, and our Product team will be working on persisting user preferences and filters soon. Thank you!

Replied October 2025

---

### Useful tool

- Overall rating: 5/5
- Reviewer: ANGELICA G.
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 201-500 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It is easy to handle and helps improve work efficiency. It should always be implemented across all companies.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

A great work tool. It’s important to pay attention to when the BOLs are uploaded. It’s user interactive.

#### Cons

For now, everything looks good to me. Drivers should receive guidance to ensure accounts are created correctly.

#### Vendor response

Thank you for sharing your experience. It’s great to know Opendock is helping improve efficiency and making scheduling more interactive. We appreciate your recommendation and are excited to keep supporting your team’s success.

Replied October 2025

---

### New to opendock and thoroughly impressed

- Overall rating: 5/5
- Reviewer: tim W.
- Verified reviewer: Yes
- Industry: Warehousing
- Company size: 501-1000 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall I've had a good expierence with opendock so far. We haven't yet really dug into the insights I think when we do I will have a great experience. It will be very helpful for my warehouse to know and make decisions with.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I really appreciate the gate management and yard management features and how easy they are to use especially for visualizing what trailer types are at which dock.

#### Cons

Opendock list view is helpful but you can't keep your custom fields in the list view and that really takes away some visual power.

#### Vendor response

We love hearing how the gate and yard management tools are making a difference for your team, especially when it comes to visualizing trailer activity at the dock. Your point about keeping custom fields in list view is a great callout. Flexibility and visibility are key, and feedback like this helps us keep pushing Opendock forward. We’re excited for you to dive deeper into Insights, and we can’t wait to see how it helps your warehouse make even stronger, data-driven decisions.

Replied October 2025

---

### So far, great!

- Overall rating: 4/5
- Reviewer: Danyelle A.
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

great! So far so good. I do wish there was a customer support number to call when issues happen, as the chatbot is not very helpful in most cases.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Appointment management and booking is done with ease across all vendors. We have not had an issue yet.

#### Cons

searchability for certain things. Would like to see SCAC info. SCAC is not necessary, but always helpful.

#### Vendor response

We agree! That's why we will be working on improving our carrier companies database, and making more use of SCAC for searches and reporting. Thank you!

Replied October 2025

---

### Optimal Inbound Scheduling

- Overall rating: 5/5
- Reviewer: Barry F.
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 501-1000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Exceptional. Our customers who routinely use it find it invaluable to their experience with our receiving process.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Opendock is an essential tool to help us streamline our process and ensure optimal efficiency with our inbound receiving. It is easy to use and helps us track customer compliance with our expressed preferences.

#### Cons

Would appreciate a wider window for changes in appointments. But I think that's a setting we can adjust.

#### Vendor response

Thank you for your thoughtful feedback. We’re glad Opendock has been valuable for your receiving process and customer compliance. On your note about appointment changes, you can set up a lead time for changes, cancellations, and rescheduling within the platform. We’re happy to hear your customers find it just as beneficial, and we look forward to continuing to support your team’s success.

Replied October 2025

---

### office Support

- Overall rating: 5/5
- Reviewer: Shablonde M.
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: October 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My Overall experience has been great. Open dock help with team collaboration and customer support tool. It helps with Inventory Management and has a great value for money.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Not needing to schedule appointments via email. Making booking easy for the customer and the warehouse.

#### Cons

It was a learning curve learning how to navigate through open dock system. No that we have training its better

#### Vendor response

We’re glad to hear that Opendock has made scheduling easier for both your team and your customers. We understand there can be a bit of a learning curve at first, but it’s great to know that training has helped and things are running more smoothly now. We’re especially happy to hear that Opendock is supporting your team with collaboration, inventory management, and providing real value for your operations. Thanks again for being part of the Opendock community!

Replied October 2025

---

Showing 1 - 10 of 104 Reviews

[See All Reviews](https://www.softwareadvice.com/dock-scheduling/opendock-profile/reviews/)

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