--- title: "Opendock Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Opendock. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Opendock is a good fit for you!" source_url: "https://www.softwareadvice.com/dock-scheduling/opendock-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Warehouse Management Software](https://www.softwareadvice.com/scm/warehouse-management-system-comparison/) / [Opendock](https://www.softwareadvice.com/dock-scheduling/opendock-profile/) / Opendock Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/dock-scheduling/opendock-profile/) Reviews [Alternatives](https://www.softwareadvice.com/dock-scheduling/opendock-profile/alternatives/) # Opendock User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 104 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.4/5 - Value for money: 4.5/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 64 reviews (62%) - 4 stars: 34 reviews (33%) - 3 stars: 6 reviews (6%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The most I like about opendock is we saving time because they automatic booking they own appointments and we keep our inventory correctly and update also is a team work because carrier contact us for a working in and we available to add to the schedule - It has provided a solid platform for allowing carriers to self-serve their appointments, while providing a lot of flexibility in structuring our docks and material types. - Opendock has significantly improved our visibility of inbound and outbound loads and helped in much better resource and manpower planning at our warehouses. While most of it's features are great, there is room for improvement which can make it an even better product. ### Most mentioned cons - Opendock list view is helpful but you can't keep your custom fields in the list view and that really takes away some visual power. - The issue we run into is there are multiple vendors housed within the same building so we sometimes have a carrier book an appointment under the incorrect dock. - Well the least I don't like about opendock is we don't receiving alerts for new appointments or when they reschedule also eather when they have something they want schedule on the last minute I think we need more support on this. ## Opendock customer reviews Showing reviews 1-25 of 104 (page 1). ### Easy Navigation Customization - Overall rating: 5/5 - Reviewer: MEGHAN A. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. satisfactory makes my job easier I can multitask when I need to and the fact that i can change colors to ones that are lighter and easier on the eyes is literally everything. I have a stigmatism and this helps so much. I'm very greatfull. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros love the fact that this app is easy to navigate and the tutorials are very informative would highly recommend , plus you can customize so many things. -Meghan A. #### Cons Sometimes lags and doesn't save the information i just put in but overall seems to fit in great with my everyday work needs. #### Vendor response Thank you, Meghan, for your kind words and recommendation! We’re glad Opendock is easy to navigate, the tutorials are helpful, and the customization features make your day-to-day work easier. It’s great to hear the color adjustments have been especially helpful for you. We also appreciate your feedback on the lag and saving issue and are always working to improve performance. Your input helps us continue making Opendock better. Replied October 2025 --- ### Opendock has been a game changer! - Overall rating: 5/5 - Reviewer: Scott B. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Opendock has helped us to spend less resources managing appointments and increased scheduling efficiency at our facility. We couldn't be happier with the platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I enjoy the comprehensive dashboard allowing an overall view of the day's scheduled activities at a quick glance. I also like the reporting capabilities that are easily exportable allowing us to share key metrics with our partners. #### Cons I wish there was an option to limit access to a particular customer within a carrier's login at a specific facility. The issue we run into is there are multiple vendors housed within the same building so we sometimes have a carrier book an appointment under the incorrect dock. #### Vendor response Thank you for sharing such thoughtful feedback. We are glad to hear the dashboard and reporting tools are making it easier for your team to manage activities and share insights with partners. It is great to know Opendock is helping you save resources and increase scheduling efficiency. We appreciate your partnership and input as we continue to refine the platform. Replied October 2025 --- ### Not As Useful - Overall rating: 3/5 - Reviewer: Micki D. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 5001-10000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Meh! Could be better if the people who actually deal with the schedule, were the admins instead of the GM (wth??) #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros That I can see who schedules as well as schedule myself. #### Cons I was originally the Admin and then all of a sudden I can't make changes. The General Manager, who has absolutely nothing to do with the schedule or otherwise, is now the admin. Can't get it changed back. That is not a job under his title, that is mine. I can't make it effective for us to work with our schedule, so it's good, but more bad bcuz I can't help carriers or change the format of the schedule to what my facility needs. #### Reasons for switching to Opendock Company did it, not individual facilities. --- ### Helpful but Could Be Smoother - Overall rating: 4/5 - Reviewer: Noorul A. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Opendock has been pretty good. It makes managing deliveries and tracking orders much easier, and I like how it keeps everything in one place. There are a few small issues like occasional slowness or confusing features, but nothing too major. Mostly, it’s been helpful and saves me time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I really liked that Opendock is pretty easy to use and makes tracking deliveries simpler. It saves time and I don’t have to keep calling around to know where things are. Sometimes it’s a bit slow, but overall it helps a lot. #### Cons The thing I liked least is that sometimes Opendock can be a bit slow or laggy, especially when there’s a lot of data. Also, a few features are not very intuitive, so it takes some time to figure out. #### Vendor response Thank you for sharing your experience! We’re glad to hear that Opendock has made it easier to track deliveries, save time, and keep everything in one place. We appreciate your feedback on speed and usability, and we’ll continue working on improvements to make the platform even smoother. It’s great to know Opendock has been a helpful tool for your day-to-day! Replied October 2025 --- ### Fabulous platform that is very effective - Overall rating: 5/5 - Reviewer: Amy M. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very effective, friendly, and helpful customer service. I started using Opendock this year and have found it easier to navigate than other platforms that we utilize. Extremely happy to have this platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Appointment management is very user friendly. Whether you are booking an appointment, changing one or even collaborating with others to accomplish tasks. #### Cons Having to continually reset my dates on the Search appointments page. Wishing there was a "quick" login when I bring up the platform. #### Vendor response We really appreciate you sharing your experience with Opendock. It’s great to hear the platform has been easier to navigate and that our customer service has been helpful. We’ll note your feedback about quick login and date resets, and our Product team will be working on persisting user preferences and filters soon. Thank you! Replied October 2025 --- ### Useful tool - Overall rating: 5/5 - Reviewer: ANGELICA G. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It is easy to handle and helps improve work efficiency. It should always be implemented across all companies. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A great work tool. It’s important to pay attention to when the BOLs are uploaded. It’s user interactive. #### Cons For now, everything looks good to me. Drivers should receive guidance to ensure accounts are created correctly. #### Vendor response Thank you for sharing your experience. It’s great to know Opendock is helping improve efficiency and making scheduling more interactive. We appreciate your recommendation and are excited to keep supporting your team’s success. Replied October 2025 --- ### New to opendock and thoroughly impressed - Overall rating: 5/5 - Reviewer: tim W. - Verified reviewer: Yes - Industry: Warehousing - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I've had a good expierence with opendock so far. We haven't yet really dug into the insights I think when we do I will have a great experience. It will be very helpful for my warehouse to know and make decisions with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I really appreciate the gate management and yard management features and how easy they are to use especially for visualizing what trailer types are at which dock. #### Cons Opendock list view is helpful but you can't keep your custom fields in the list view and that really takes away some visual power. #### Vendor response We love hearing how the gate and yard management tools are making a difference for your team, especially when it comes to visualizing trailer activity at the dock. Your point about keeping custom fields in list view is a great callout. Flexibility and visibility are key, and feedback like this helps us keep pushing Opendock forward. We’re excited for you to dive deeper into Insights, and we can’t wait to see how it helps your warehouse make even stronger, data-driven decisions. Replied October 2025 --- ### So far, great! - Overall rating: 4/5 - Reviewer: Danyelle A. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. great! So far so good. I do wish there was a customer support number to call when issues happen, as the chatbot is not very helpful in most cases. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Appointment management and booking is done with ease across all vendors. We have not had an issue yet. #### Cons searchability for certain things. Would like to see SCAC info. SCAC is not necessary, but always helpful. #### Vendor response We agree! That's why we will be working on improving our carrier companies database, and making more use of SCAC for searches and reporting. Thank you! Replied October 2025 --- ### Optimal Inbound Scheduling - Overall rating: 5/5 - Reviewer: Barry F. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Exceptional. Our customers who routinely use it find it invaluable to their experience with our receiving process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Opendock is an essential tool to help us streamline our process and ensure optimal efficiency with our inbound receiving. It is easy to use and helps us track customer compliance with our expressed preferences. #### Cons Would appreciate a wider window for changes in appointments. But I think that's a setting we can adjust. #### Vendor response Thank you for your thoughtful feedback. We’re glad Opendock has been valuable for your receiving process and customer compliance. On your note about appointment changes, you can set up a lead time for changes, cancellations, and rescheduling within the platform. We’re happy to hear your customers find it just as beneficial, and we look forward to continuing to support your team’s success. Replied October 2025 --- ### office Support - Overall rating: 5/5 - Reviewer: Shablonde M. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My Overall experience has been great. Open dock help with team collaboration and customer support tool. It helps with Inventory Management and has a great value for money. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Not needing to schedule appointments via email. Making booking easy for the customer and the warehouse. #### Cons It was a learning curve learning how to navigate through open dock system. No that we have training its better #### Vendor response We’re glad to hear that Opendock has made scheduling easier for both your team and your customers. We understand there can be a bit of a learning curve at first, but it’s great to know that training has helped and things are running more smoothly now. We’re especially happy to hear that Opendock is supporting your team with collaboration, inventory management, and providing real value for your operations. Thanks again for being part of the Opendock community! Replied October 2025 --- ### Experience - Overall rating: 5/5 - Reviewer: MARIBEL E. - Verified reviewer: Yes - Industry: Warehousing - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. is the greatest experience because that’s the first time I work with the open dock and our learning a lot of kind of different stuff on. It is amazing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We can check the appointments and we hit the appointment. Check is changing different color and make our life easier. #### Cons Sometimes people make appointment in the wrong account and we have to tell them and to change it to the right account #### Vendor response We’re glad Opendock helps make appointment management easier and that features like color-coded check-ins support your workflow. We also appreciate your feedback on account setup and will continue improving to make scheduling even smoother. Thanks for sharing your experience! Replied October 2025 --- ### Easy to Use - Overall rating: 5/5 - Reviewer: Srijith S. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Really intuitive app, easy to use and of great help for warehousing. Easy to book appointments for carriers as well. #### Cons Would be better if they can do mutli account support for carriers that also need accounts for warehousing. #### Vendor response Thank you for the feedback. We've been doing a lot of thinking about how to best support carrier companies and create a better structure with roles (including the carrier/warehouse role). We'll be making improvements to this in 2026. Replied October 2025 --- ### Open Dock makes delivery management much easier - Overall rating: 4/5 - Reviewer: Dana M. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have been using OpenDock for a few months and i would describe the experience as positive and helpful. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Scheduling is relatively easy. Most carriers know about it and so it is an easy transition to get them to schedule a delivery. I like that we can have multiple users and designations for users. #### Cons I wish that I could scroll easier in Open Dock. It also doesn't seem to update automatically without refreshing or logging back in. It seems to stay on the same day as the last which results in more scrolling and clicking on my part. Not a huge problem but it could be improved. #### Vendor response Thanks for taking the time to share your thoughts! We're glad scheduling has been smooth and that multiple users and designations are working well for your team. We hear your feedback on scrolling and refreshing, and our product team is exploring ways to make navigation and updates more seamless. It’s great to know your overall experience has been positive and helpful. Replied October 2025 --- ### Wonderful features with room for upgrade - Overall rating: 4/5 - Reviewer: Heather C. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Opendock has made scheduling and keeping track of trucking appointments easier. I like seeing how long a truck has been waiting and that the feature live updates for all users at the same time so there is no confusion on which trucks need to be completed and which ones are done. I do wish the cancelation feature would be updated - often we can accidentally cancel the wrong truck or a company will "cancel" then change their minds. It can clutter the board. Despite being able to take cancelled loads off of the screen, I still utilize this feature during shift change, and the appointments can look clogged with multiple accidental cancellations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The "BOL created" and "preloaded" features. #### Cons Only two hour-long appointments can be created in an hour slot and you cannot un-cancel an appointment. #### Reasons for switching to Opendock Company policy required a switch to opendock --- ### OPENDOCK REVIEW - Overall rating: 5/5 - Reviewer: Amy S. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I like opendock. I am new to the program and this position and it was quick to learn. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros looking up the appointments and then the easy click of a button that the shipment arrived. Also, the updates that you can leave for others to see about the appointment. #### Cons I like the program the only con would be too many appointments with the same PO scheduled not leaving room for other appointments that may be needed. --- ### opendock review - Overall rating: 4/5 - Reviewer: Jodi S. - Verified reviewer: Yes - Industry: Food Production - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. it is a lot better in planning for inbounds #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros easy to read/understand very detailed information #### Cons it only works if everyone is onboard and uses it. --- ### If you know, you know! - Overall rating: 5/5 - Reviewer: Deborah K. - Verified reviewer: Yes - Industry: Warehousing - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love it, I can't believe I didn't use it before now. I will continue to use it, as long as it is available. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It takes a lot of extra work off of me having to schedule appointments and manage my schedule. #### Cons I wish when a load is canceled that it would disappear completely and not just be grayed out. --- ### Custom Drying NAV Inventory, Procurement, and Planning Coordinator for Le Sueur and Lake Norden | US Operations - Overall rating: 5/5 - Reviewer: Kerry k. - Verified reviewer: Yes - Industry: Food Production - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. it is easy to work with. I have not found anything I don't like about Opendock system. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros I can see what orders are coming in, so I don't have ask the vendor if my po as shipped or ask my warehouse do you have an apt for my po. #### Cons I have not found anything I don't like about Opendock system. --- ### plant manager - Overall rating: 5/5 - Reviewer: Servando C. - Verified reviewer: Yes - Industry: Food Production - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. excellent and easy to check, all the employees can check it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros make our job easy, and very easy to check all the appointments. #### Cons nothing for me evrething looks good it is a nice program. --- ### Receiver/Inbound - Overall rating: 5/5 - Reviewer: Tanya L. - Verified reviewer: Yes - Industry: Warehousing - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Open Dock appointment easy to Communication with carrier #### Cons Open dock scheduled unable to change appointment time --- ### IT Analyst - Overall rating: 5/5 - Reviewer: Ed P. - Verified reviewer: Yes - Industry: Plastics - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. great interface and good experience overall #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The platform is efficient and helps streamline workflow management, saving time and reducing the complexity of dock scheduling #### Cons Customer support was helpful. The response time could be improved, especially when dealing with time-sensitive issues. --- ### 6 month review - Overall rating: 4/5 - Reviewer: Jaymie R. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, it's a great tool. The support team is quick to respond and offer suggestions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros No more back and forth emails. Performance dashboard is a great tool. #### Cons unable to create different forms for different load types. The platform itself is easy to manipulate- carriers booking incorrect load types and docks intentionally to get a better delivery time. It's a struggle to get some carriers to use the platform. Internal team members have been apprehensive to embrace the software. --- ### Opendock is used by Pitney Bowes - Overall rating: 5/5 - Reviewer: Mischelle S. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I like being able to know the schedule in advance for several clients so as to plan for staging and # of employees needed for any truck. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It allows me to know what is scheduled in advance so I can plan the space needed for unloading. #### Cons Some companies refuse to go by their scheduled times. --- ### An Amazing Experience - Overall rating: 4/5 - Reviewer: Ben C. - Verified reviewer: Yes - Industry: Warehousing - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. An overall great experience and a helpful tool in my business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to easily pass along jobs to all employees. #### Cons Sometimes takes a long load time and freezes up. --- ### Opendock Software and Usage - Overall rating: 4/5 - Reviewer: Robert V. - Verified reviewer: Yes - Industry: Retail - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have been using Opendock close to a year now, and so far Opendock is helping and useful to us as for retail. We are so far satisfy with the software. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Straight forward and very helpful with what is coming for delivery #### Cons We don't have any major issues so far, and we are still working on the scheduling. ## More reviews [Next reviews](https://www.softwareadvice.com/dock-scheduling/opendock-profile/reviews/?page=2) --- Opendock Reviews, Pros and Cons - 2026 Software Advice