Quill
About Quill
Quill Pricing
Please contact Quill directly for pricing information.
Starting price:
£30.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Quill
1 - 5 of 23 Reviews
Andrew
Legal Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Wish we had found Quill earlier.
The main benefit to us as been making the transition to going paperless not just a possibility, but a success that has led to other efficiencies.
PROSWe moved to being fully paperless 6-12 months ago. Quill has been essential in making that transition possible. I wish we'd found Quill and gone paperless many years earlier. The system is intuitive and easy to navigate. Organising documents, e-mails, etc is automated and Quill set up standard document folder for us which are all different for different areas of law. It all feels tailored to us and our needs rather than using software designed for someone else that doesn't quite fit. The support team are great too. Very quick and responsive. Legl integration is awesome for sending clients a link to pay a bill safely and securely within minutes.
CONSThere's the odd quirk from time to time but Quill work quickly to sort these out.
Reasons for switching to Quill
We switched to Quill when our previous software supplier chose to increase their prices by 50%. In contrast, Quill is excellent value for money.
Vendor Response
Thank you so much for choosing Quill! it's great to see your feedback and we look forward to helping your firm succeed in the future.
Replied June 2023
Talvinder
Legal Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Brilliant Software
Excellent and improved the management and functions throughout the firm.
PROSThe most impacting features are the cased management and the integration with Office 365.
CONSThe fields can be limited and not always relevant to the case.
Reason for choosing Quill
The functionality and accounts system and the overall integration with the Office 365.
Vendor Response
It's great to see the results of our product development investment in our DocsHub document management tool, which integrates MyQuill with the MS Office suite amongst other system features - in reviews such as yours. And, our software development investment continues apace - for a future-proofing promise.
Replied January 2023
jane
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed February 2024
We require better support
very poor recently - initially it was better but now there is not a day that goes by that it does nto glitch involving having to shut down in task manager
PROSit is generally good - when it is not glitching - when it glitches it is infuriating - it is usually network problems that comes up - we waste hours trying to get quill to work properly - we feel we need someone to overhall our system
CONSconstantly freezing, the organise button does not sync with outlook, the inability to tell the e mail to save time or not
Steve
Law Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Does what it says on the tin.
Minimal training required for staff to use. Easy control for the admin to monitor and authorise all transactions. Good initial training provided by the provider.
PROSReliable control of all client monies and transactions
CONSReport function. bit muddled, Title and date issues in report printing and some reports do not work.
Reasons for switching to Quill
Better product and disagreement with MD
Vendor Response
Hi Steve, we are so pleased to hear your positive feedback about our onboarding and training team, they will be chuffed to see this. We have shared your feedback on reporting and this is on our product development team's radar already as an area of improvement. They will also be in touch!
Replied July 2021
Cyma
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
User Friendly!
Brilliant service from the account manager, one point of contact which really helps.
PROSEasy to use, good customer service. Been using ir for a very long time now and everyone is used to the features on quill.
CONSFeel outdated sometimes, especially when compared to other available products
Vendor Response
It's great to see long-standing clients such as yourself publishing positive comments about our software's user friendliness and accompanying account management support - two aspects of our product and service which we prioritise always as they combine to provide a simpler way to manage a law firm. Our latest software iteration, called MyQuill, is currently in the process of being rolled out to our client base. This is the new look-and-feel system that's replacing the older screens with a much sleeker interface. Look out for its arrival. We trust this will address your 'outdated' query.
Replied January 2023