---
title: "Quill Software Reviews, Demo & Pricing - 2026"
description: "Review of Quill Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/docketing/interactive-profile/"
page_type: "product"
language: "en"
---

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[Legal Case Management Software](https://www.softwareadvice.com/legal/)

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Quill

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Overview

# Quill Review

From £30/month 1 plan

Wondering if Quill is right for your practice?

Our Legal Case Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Quill

4.0

[(24)](https://www.softwareadvice.com/docketing/interactive-profile/#reviews)

Pricing

Starting at £30.00 per user per month

### About Quill

Quill is a cloud-based legal management solution that lets law firms streamline the entire litigation lifecycle, from managing matters to automating accounting operations. It enables lawyers to organize and electronically file documents such as contracts, affidavits and more in real-time.

Features of Quill include time recording, form production, billing, invoicing, appointment scheduling, cost estimation, email management, reporting and more. The application allows professionals to track and edit data including client cases, personal contact information and payment statuses. Additionally, it helps legal practitioners or support staff obtain training by attending courses on the platform.

Quill comes with an application programming interface (API), which lets businesses integrate the system with several third-party platforms including Redbrick Solutions, NetDocuments, FormEvo and Bundledocs. Pricing is available on a monthly subscription and support is extended via phone, email and other online measures.

Do you work for Quill? [Manage this product listing](https://www.g2.com/products/quill/claim_requests/new?auto=true)

Wondering if Quill is right for your practice?

Our Legal Case Management Software selection experts can help you in 15 minutes or less.

## Quill User Interface

## Popular Quill Alternatives

Main Product

Quill

4.0

[(24)](https://www.softwareadvice.com/docketing/interactive-profile/#reviews)

Ratings Breakdown

-   3.92Ease of use
-   3.86Value for money
-   4.25Customer support
-   3.83Functionality

Pricing

Starting at £30.00 per month

Get Price

Alternative Product

[SignWell](https://www.softwareadvice.com/legal/docsketch-profile/)

4.9

[(2713)](https://www.softwareadvice.com/legal/docsketch-profile/reviews/)

Ratings Breakdown

-   4.90Ease of use
-   4.77Value for money
-   4.79Customer support
-   4.75Functionality

Pricing

Starting at $12.00 per month

Get Price

Alternative Product

[LEAP](https://www.softwareadvice.com/product/20175-LEAP/)

4.3

[(546)](https://www.softwareadvice.com/product/20175-LEAP/reviews/)

Ratings Breakdown

-   4.16Ease of use
-   3.99Value for money
-   4.18Customer support
-   4.15Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Clio](https://www.softwareadvice.com/legal/clio-legal-profile/)

4.7

[(1746)](https://www.softwareadvice.com/legal/clio-legal-profile/reviews/)

Ratings Breakdown

-   4.60Ease of use
-   4.52Value for money
-   4.68Customer support
-   4.47Functionality

Pricing

Starting at $49.00 per month

Get Price

Alternative Product

[8am MyCase](https://www.softwareadvice.com/legal/mycase-profile/)

4.6

[(807)](https://www.softwareadvice.com/legal/mycase-profile/reviews/)

Ratings Breakdown

-   4.62Ease of use
-   4.54Value for money
-   4.60Customer support
-   4.43Functionality

Pricing

Starting at $50.00 per month

Get Price

Alternative Product

[Smokeball](https://www.softwareadvice.com/legal/smokeball-profile/)

4.8

[(360)](https://www.softwareadvice.com/legal/smokeball-profile/reviews/)

Ratings Breakdown

-   4.70Ease of use
-   4.53Value for money
-   4.72Customer support
-   4.64Functionality

Pricing

Starting at $49.00 per month

Get Price

## Quill Pricing and Plans

Starting price: £30.00 per month

Free Trial

Free Version

Basic

£30.00

per user, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Quill Features

-   Popular features found in Legal Case Management
    
    Billable & Non-Billable Hours
    
    Calendar Management
    
    Case Notes
    
    Client Portal
    
    Communication Management
    
    Conflict Management
    
    Electronic Signature
    
    Task Management
    
    Trust Accounting
    
    Workflow Management
    
-   More features of Quill
    
    Access Controls/Permissions
    
    Accounting
    
    Activity Dashboard
    
    Alerts/Notifications
    
    API
    
    Archiving & Retention
    
    Audit Trail
    
    Automatic Backup
    
    Bank Reconciliation
    
    Billable Items Tracking
    
    Billing & Invoicing
    
    Billing Rate Management
    
    Case Management
    
    Client Management
    
    Collaboration Tools
    
    Compliance Management
    
    Contact Management
    
    Contract/License Management
    
    CRM
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Document Automation
    
    Document Capture
    
    Document Classification
    
    Document Generation
    
    Document Management
    
    Document Storage
    
    Document Templates
    
    Electronic Payments
    
    Email Management
    
    File Management
    
    File Sharing
    
    Financial Management
    
    For Legal Professionals
    
    Forms Management
    
    Full Text Search
    
    Invoice Management
    
    Invoice Processing
    
    Legal Case Management
    
    Microsoft Outlook Integration
    
    Records Management
    
    Reporting & Statistics
    
    Search/Filter
    
    Secure Data Storage
    
    SSL Security
    
    Third-Party Integrations
    
    Time & Expense Tracking
    
    Timer
    
    Time Tracking
    
    Version Control
    

## Quill Integrations

Microsoft Outlook

Integration rated undefined from -1 review

## Quill User Reviews

## Quill customer ratings

- Overall rating: 4.0/5
- Total reviews: 24

### Rating distribution

- 5 stars: 13 reviews (54%)
- 4 stars: 5 reviews (21%)
- 3 stars: 2 reviews (8%)
- 2 stars: 0 reviews (0%)
- 1 star: 4 reviews (17%)

### Secondary ratings

- Ease of use: 3.9/5
- Value for money: 3.9/5
- Customer support: 4.3/5
- Functionality: 3.8/5

---

Have you used Quill and would like to share your experience with others?

### Wish we had found Quill earlier.

- Overall rating: 5/5
- Reviewer: Andrew G.
- Verified reviewer: Yes
- Industry: Legal Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

The main benefit to us as been making the transition to going paperless not just a possibility, but a success that has led to other efficiencies.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We moved to being fully paperless 6-12 months ago. Quill has been essential in making that transition possible. I wish we'd found Quill and gone paperless many years earlier. The system is intuitive and easy to navigate. Organising documents, e-mails, etc is automated and Quill set up standard document folder for us which are all different for different areas of law. It all feels tailored to us and our needs rather than using software designed for someone else that doesn't quite fit. The support team are great too. Very quick and responsive. Legl integration is awesome for sending clients a link to pay a bill safely and securely within minutes.

#### Cons

There's the odd quirk from time to time but Quill work quickly to sort these out.

#### Reasons for switching to Quill

We switched to Quill when our previous software supplier chose to increase their prices by 50%. In contrast, Quill is excellent value for money.

#### Vendor response

Thank you so much for choosing Quill! it's great to see your feedback and we look forward to helping your firm succeed in the future.

Replied June 2023

---

### Brilliant Software

- Overall rating: 5/5
- Reviewer: Talvinder P.
- Verified reviewer: Yes
- Industry: Legal Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: December 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Excellent and improved the management and functions throughout the firm.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The most impacting features are the cased management and the integration with Office 365.

#### Cons

The fields can be limited and not always relevant to the case.

#### Reasons for choosing Quill

The functionality and accounts system and the overall integration with the Office 365.

#### Vendor response

It's great to see the results of our product development investment in our DocsHub document management tool, which integrates MyQuill with the MS Office suite amongst other system features - in reviews such as yours. And, our software development investment continues apace - for a future-proofing promise.

Replied January 2023

---

### Probably Good for those who are already established

- Overall rating: 3/5
- Reviewer: Elena A.
- Verified reviewer: Yes
- Industry: Law Practice
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: December 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

At the moment, whether it’s my lack of experience, the lack of user friendliness of the system or a combination of both, I do not feel that Quill is suiting my business.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 2/5

#### Pros

The case management docs hub and ease of populating fields/templates that work really well.

#### Cons

Not ideal for new businesses. Unfortunately I have not found it very user friendly as a beginner. There is no manual provided. The help guides are extremely basic and don’t assist a great deal, also they have not all been updated to correspond with the updated software. I have found that I’m spending a great deal of time trying to navigate the system rather than doing fre earning work and as a sole trader this is highly problematic. It is not possible to create documents in the system, you have to download to work on letters then upload again which takes space on your computer’s memory, equally, it is not possible to amend a document in your docs hun without downloading the document again and amending on your desktop before uploading. When time recording you have to physically select the latest fees, it does not do so automatically. It doesn’t seem as though it is geared towards criminal firms, there are courts missing from the lists and the codes don’t seem to correspond (for instance on a criminal investigation you are required to enter mags classifications).

#### Reasons for choosing Quill

Pricing

---

### Quill is Great!

- Overall rating: 5/5
- Reviewer: Alania M.
- Verified reviewer: Yes
- Industry: Legal Services
- Company size: 2-10 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: December 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Our overall experience with quill has been great! Our firm has used quill for over 2 years now and it keeps our office stocked up and able to function properly.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like how quickly I can order something and receive it.

#### Cons

Some of the items are quite pricy on quill.

---

### Quill is a great system

- Overall rating: 5/5
- Reviewer: Gill S.
- Verified reviewer: Yes
- Industry: Law Practice
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Excellent overall experience having used the product for many years now; Quill staff in particular are helpful and knowledgeable; Support response time is very quick.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Accounting and document management are very easy to use, to train out to staff and the reporting makes practice management straightforward.

#### Cons

Some of our staff don't particularly like the new 'look' of MyQuill feeling that it is a bit simplistic and child like

---

### Choose any provider but this one

- Overall rating: 1/5
- Reviewer: Robin S.
- Verified reviewer: Yes
- Industry: Law Practice
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We are a long term customer of Quill's accounting service and have always found their cashiering and payroll staff to be polite and efficient. Unfortunately this cannot be said for our experience with their case management software. Where issues are encountered Quill's attitude is consistently to blame the customer.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Unfortunately we cannot provide any positive feedback as we have been trying to get set up on this software for a year and a half without success.

#### Cons

There is absolutely zero useful support provided for the software. We would never recommend this service to anyone.

#### Vendor response

We are very sorry, shocked and disappointed to read your review particularly as we have more than 10,000 subscribers to our practice management solutions and some 2,800 subscribers successfully using the optional document management module you refer to. I understand you have received your training as your firm's Administrator but that there has been no decision on a document conversion to bring the functionality to life. We are keen to support you and work with you directly as your reported experiences are certainly not consistent with the standards and values we seek to work to. Efforts to contact you will continue, with the aim of a speedy resolution.

Replied December 2022

---

### User Friendly!

- Overall rating: 4/5
- Reviewer: Cyma H.
- Verified reviewer: Yes
- Industry: Law Practice
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Brilliant service from the account manager, one point of contact which really helps.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Easy to use, good customer service. Been using ir for a very long time now and everyone is used to the features on quill.

#### Cons

Feel outdated sometimes, especially when compared to other available products

#### Vendor response

It's great to see long-standing clients such as yourself publishing positive comments about our software's user friendliness and accompanying account management support - two aspects of our product and service which we prioritise always as they combine to provide a simpler way to manage a law firm. Our latest software iteration, called MyQuill, is currently in the process of being rolled out to our client base. This is the new look-and-feel system that's replacing the older screens with a much sleeker interface. Look out for its arrival. We trust this will address your 'outdated' query.

Replied January 2023

---

### Love Quill, Loathe the new update

- Overall rating: 3/5
- Reviewer: Rose K.
- Verified reviewer: Yes
- Industry: Legal Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: December 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 3/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

PRIOR to the update in 2023, i found quill incredibly user friendly and simple to use.

#### Cons

The new layout (post December 20223 update) has too much information in one place, the graphic choice isn't as easy to see what I'm looking for anymore. drag and dropping docs and them time recording takes way longer than before. I can see why the left hand side task bar is now sectioned with additional categories, but this is too much. it hasn't made navigating the system easier. Would like to add that Quill support are great, i have no issue with the support received

---

### Quill is a breath of fresh air

- Overall rating: 5/5
- Reviewer: Sajid N.
- Verified reviewer: Yes
- Industry: Law Practice
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It's a practical piece of software not sold by a massive marketing budget but the fact that it does what most small to medium firms need in terms of accounts and case management. The accounts and case management can be used independently of each other. Add ons are not constantly being pitched to you and in the 3 years I known Quill we never have been held over to upgrade or increase cost. We also use the cashier service and our nominated contact does an amazing job to keep us on track and on time with our postings and reconciliations.

#### Cons

A chat function within the software for support would be helpful

#### Vendor response

Hi Sajid, thanks so much for your honest review - we like to let our product speak for itself and are pleased to have you as a long-standing customer. We will share your thoughts on chat with support, it is something we're exploring already!

Replied July 2021

---

### Quill - a disaster

- Overall rating: 1/5
- Reviewer: Jane B.
- Verified reviewer: Yes
- Industry: Law Practice
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

There are no benefits, only disadvantages. Axia, which we used previously, was a very old system but was better than Quill.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

This is the worst case management system I have ever had to use. it is slow, cumbersome and unreliable.

#### Cons

This is the worst case management system I have ever had to use. it is slow, cumbersome and unreliable. It loses information and has impacted on my ability to process my work effectively much to the detriment of my efficiency . I would not recommend this system to anyone.

#### Reasons for switching to Quill

Because the licence for Axia could not be renewed.

#### Vendor response

Hi Jane, we're sorry to hear about your frustrations with the software. We're usually known for our product features and functionality and we regret that we didn't live up to those expectations here. I know our client manager, Clare, has been in touch with you and we're working hard to resolve your concerns. We look forward to having you join our beta programme to test our new case management functionality and earn back your trust. Thank you for sharing your feedback and allowing us to address it!

Replied July 2021

---

Showing 1 - 10 of 24 Reviews

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