Quill

RATING:

3.9

(23)

About Quill

Quill is a cloud-based legal management solution that lets law firms streamline the entire litigation lifecycle, from managing matters to automating accounting operations. It enables lawyers to organize and electronically file documents such as contracts, affidavits and more in real-time. Features of Quill include time recording, form production, billing, invoicing, appointment scheduling, cost estimation, email management, reporting and more. The application allows professionals to track and edit data including client cases, personal contact information and payment statuses. Additionally, it helps legal practitioners or support staff obtain training by attending courses on the platform. Quill comes with an application programming interface (API), which lets businesse...

Quill Pricing

Please contact Quill directly for pricing information.

Starting price: 

£30.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Quill dashboard

Quill Reviews

Overall Rating

3.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Quill

1 - 5 of 23 Reviews

Andrew

Legal Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Wish we had found Quill earlier.

The main benefit to us as been making the transition to going paperless not just a possibility, but a success that has led to other efficiencies.

PROS

We moved to being fully paperless 6-12 months ago. Quill has been essential in making that transition possible. I wish we'd found Quill and gone paperless many years earlier. The system is intuitive and easy to navigate. Organising documents, e-mails, etc is automated and Quill set up standard document folder for us which are all different for different areas of law. It all feels tailored to us and our needs rather than using software designed for someone else that doesn't quite fit. The support team are great too. Very quick and responsive. Legl integration is awesome for sending clients a link to pay a bill safely and securely within minutes.

CONS

There's the odd quirk from time to time but Quill work quickly to sort these out.

Reasons for switching to Quill

We switched to Quill when our previous software supplier chose to increase their prices by 50%. In contrast, Quill is excellent value for money.

Vendor Response

Thank you so much for choosing Quill! it's great to see your feedback and we look forward to helping your firm succeed in the future.

Replied June 2023

Talvinder

Legal Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Brilliant Software

Excellent and improved the management and functions throughout the firm.

PROS

The most impacting features are the cased management and the integration with Office 365.

CONS

The fields can be limited and not always relevant to the case.

Reason for choosing Quill

The functionality and accounts system and the overall integration with the Office 365.

Vendor Response

It's great to see the results of our product development investment in our DocsHub document management tool, which integrates MyQuill with the MS Office suite amongst other system features - in reviews such as yours. And, our software development investment continues apace - for a future-proofing promise.

Replied January 2023

jane

Law Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed February 2024

We require better support

very poor recently - initially it was better but now there is not a day that goes by that it does nto glitch involving having to shut down in task manager

PROS

it is generally good - when it is not glitching - when it glitches it is infuriating - it is usually network problems that comes up - we waste hours trying to get quill to work properly - we feel we need someone to overhall our system

CONS

constantly freezing, the organise button does not sync with outlook, the inability to tell the e mail to save time or not

Steve

Law Practice, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

Does what it says on the tin.

Minimal training required for staff to use. Easy control for the admin to monitor and authorise all transactions. Good initial training provided by the provider.

PROS

Reliable control of all client monies and transactions

CONS

Report function. bit muddled, Title and date issues in report printing and some reports do not work.

Reasons for switching to Quill

Better product and disagreement with MD

Vendor Response

Hi Steve, we are so pleased to hear your positive feedback about our onboarding and training team, they will be chuffed to see this. We have shared your feedback on reporting and this is on our product development team's radar already as an area of improvement. They will also be in touch!

Replied July 2021

Cyma

Law Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2022

User Friendly!

Brilliant service from the account manager, one point of contact which really helps.

PROS

Easy to use, good customer service. Been using ir for a very long time now and everyone is used to the features on quill.

CONS

Feel outdated sometimes, especially when compared to other available products

Vendor Response

It's great to see long-standing clients such as yourself publishing positive comments about our software's user friendliness and accompanying account management support - two aspects of our product and service which we prioritise always as they combine to provide a simpler way to manage a law firm. Our latest software iteration, called MyQuill, is currently in the process of being rolled out to our client base. This is the new look-and-feel system that's replacing the older screens with a much sleeker interface. Look out for its arrival. We trust this will address your 'outdated' query.

Replied January 2023