Document Control vs IT Glue

RATING:

4.4

(124)

Document Control has 124 reviews and a rating of 4.42 / 5 stars vs IT Glue which has 241 reviews and a rating of 4.63 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (124)
4.6 (241)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
November 16, 2022
March 27, 2024
Pros/Cons
  • Pros

  • The best thing about this software is having one place for all of your documents, and an easy way to track who has read them.
  • The customer service has been outstanding. If you need an easy-to-use, practical and customizable electronic document management system at a great value, I highly recommend this product.
  • Cons

  • The font is very small on my computer and I have problems choosing a manual or document at times.
  • Having to remember to assign groups, peer reviewers, admins, lab directors, for each manual. It's easy to miss a part that leads to problems.
Read all user reviews
  • Pros

  • Every single thing, it is absolutely amazing and easy to use. If you have a lot of clients you can add them by business and add details for them.
  • A lot of API support with 3rd party applications.
  • Cons

  • Per user license and Enterprise version is very costly.
  • The apps needs a little work since I have to log in almost every time and touch ID is hit or miss.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos