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> Reviews of Folge. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Folge is a good fit for you!

Source: https://www.softwareadvice.com/document-generation/folge-profile/reviews/

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Folge Reviews

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[Overview](https://www.softwareadvice.com/document-generation/folge-profile/)

Reviews

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# Folge User Reviews

## Reviews Summary

## Overall Rating

4.8

* * *

## Ratings Breakdown

5

(82)

4

(18)

3

(0)

2

(0)

1

(0)

## Secondary Ratings

Ease-of-use

4.7

Customer Support

5

Value for money

4.9

Functionality

4.7

* * *

### Pros

"I can create PDFs, export quick HTML pages and markup I can throw into static docs sites, and it even has a direct Confluence integration that lets me add KB articles and ticket documentation in moments...so now my company is actually growing its internal processes knowledge base instead of just fixing tickets and having to figure things out again and again. "

"Folge makes it so easy to add steps, capture screenshots, zoom in, place cursors/arrows/numbering/highlighting...anything I’ve wanted to do, it’s had built in already! And the best part is the export options."

"Again, the possibility to record on the desktop, and not only in a browser, is a huge benefit and makes this tool stand out from many others."

### Cons

"I don't particularly like the way Steps look, and prefer using Content Blocks if starting from scratch, but Steps be easily customized with CSS if exporting to PDF or HTML."

"Sadly, when Clarify went EOL and Screensteps moved to a subscription model that was prohibitive for a single-user operation like mine, I was left scrambling for alternatives."

"There is a lack of customization functions in the html output but nothing that a web programmer cannot do."

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Folge Reviews, Pros and Cons - 2026 Software Advice