--- title: "Folge Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Folge. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Folge is a good fit for you!" source_url: "https://www.softwareadvice.com/document-generation/folge-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Document Generation Software](https://www.softwareadvice.com/document-generation/) / [Folge](https://www.softwareadvice.com/document-generation/folge-profile/) / Folge Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/document-generation/folge-profile/) Reviews [Alternatives](https://www.softwareadvice.com/document-generation/folge-profile/alternatives/) # Folge User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 103 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 5.0/5 - Value for money: 4.9/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 85 reviews (83%) - 4 stars: 18 reviews (17%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - I use it almost every day to create technical courseware, lab guides, and training content, and it has consistently helped me produce high-quality documentation efficiently. - It enables us to create and maintain professional-quality courseware at scale, and I genuinely can't imagine our content development process without it. - I can create PDFs, export quick HTML pages and markup I can throw into static docs sites, and it even has a direct Confluence integration that lets me add KB articles and ticket documentation in moments...so now my company is actually growing its internal processes knowledge base instead of just fixing tickets and having to figure things out again and again. ### Most mentioned cons - I don't particularly like the way Steps look, and prefer using Content Blocks if starting from scratch, but Steps be easily customized with CSS if exporting to PDF or HTML. - Sadly, when Clarify went EOL and Screensteps moved to a subscription model that was prohibitive for a single-user operation like mine, I was left scrambling for alternatives. - There is a lack of customization functions in the html output but nothing that a web programmer cannot do. ## Folge customer reviews Showing reviews 1-25 of 103 (page 1). ### Great product from a dedicated developer. - Overall rating: 4/5 - Reviewer: Joel D. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Oleksii is very easy to work with. He's always looking for feedback. Wonderful developer and a nice app! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Tons of value compared to monthly SaaS alternatives, and just as feature-packed. Huge time saver! #### Cons The UI is a bit buggy sometimes but it's a young app and the developer takes feedback seriously. A bug I was having was fixed within 1 day of emailing. Well worth the up-front investment for a Pro license. #### Reasons for choosing Folge Scribe's 5 license minimum is too expensive for a startup and how often we use it. It would provide better value if we had the 5 users to meet the demand. #### Reasons for switching to Folge Scribe's pricing is too expensive for a small shop like us. --- ### Folge Is Fantastic - Overall rating: 5/5 - Reviewer: Charlie D. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 10 out of 10. I highly recommend Folge and have had many compliments on the guides I have created #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how simple and streamlined the process is to create pdf guides. The outputted PDF looks very professional and is very easy to customize too. I had a couple of queries and [sensitive content hidden] has replied very quickly to my emails and has solved any issue I had. I also love that it isn't subscription based. #### Cons I don't have any complaints / issues with Folge, It has been brilliant and saved me so much time and effort. #### Reasons for choosing Folge It Isn't subscription based and has a better trial period --- ### Good product that helps create guide for users - Overall rating: 5/5 - Reviewer: Kraisit V. - Verified reviewer: Yes - Industry: Insurance - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered Like this product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. Friendly User Interface and regular update. #### Cons Very Few. Probably about layout which I can adjust manually later. --- ### Easy and look professional! - Overall rating: 4/5 - Reviewer: Jiska M. - Verified reviewer: Yes - Industry: Maritime - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easy to use and the instructions look professional. What I really like is that the support desk ([sensitive content hidden]) is open to input and feedback to improve the app and he responds quickly when you get stuck somewhere. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is easy but also flexible to use, you can design instructions in different ways as you wish. Tip: because of the many possibilities, check the manual on their website: https://folge.me/help/guide/ In addition, it is very easy to adjust instructions when there are changes. #### Cons There are some features that could be better or are missing, but I am already in contact with Oleksii about that and he is really willing to help to improve the app. #### Reasons for choosing Folge Easy to use and price did not match at Scribe. #### Reasons for switching to Folge Less possibilities in design, therefore price and quality ratio. --- ### This is the best software for preparing documentation. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Services - Company size: 1001-5000 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the one time cost is a novelty in today's digital marketplace. Knowing that I own my technology/software gives me peace of mind as not only someone who does contract work on the side, but also has a company machine that I have to use for me daily driver. It is incredibly simple to use, even my less than literate users are able to now develop their own documentation outlines and have the IT team or someone else on their own team help to finish up the more technical side. This is the end all be all of documentation software for me and I will be using it exclusively for the rest of my career. #### Cons There is not much that I can complain about really. I would like their to be a mobile app or some kind of mobile connection that could be established to make creating tablet or smartphone documentation easier, but even then that's not really all that necessary. #### Reasons for switching to Folge Cost and useability. I could easily create a document for something that was in a browser window, but without paying a monthly or annual fee I was unable to record anything on my desktop. 50% of my workflow requires cmd line inputs and not being able to adequately take notes or screen shots of what I am putting in powershell or how we need to setup workstations makes those other products useless. --- ### Folge is easy to use and provides a lot of features - Overall rating: 5/5 - Reviewer: Jordan R. - Verified reviewer: Yes - Industry: Wholesale - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Solid, i have had hundreds of screenshots in a document before, and while it was large, performing some cropping helped reduce the size, but the fact that Folge keeps the original screenshot instead of over writing it with the crop has always been amazingly useful. I love that I can remove the crop and do it again if it does not provide all of the information, even if its a year later. Adding pointers, highlighters, and other information to images has been very useful, and the fact that its all hot keyed makes it even better. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros One of the reasons we use Folge is because it is easy to use, the editing with hot keys are great, keeping it simple but providing a lot of useful features. #### Cons Honestly, not an issue with the software, but i wish i could output into our documentation platform. Currently i use the export to word, then copy that in and modify the formatting to fit within the documentation platform. The platform we use is not heavily used in the world, so its not really a worthwhile time investment to implement. I wish they would handle the import the word documents or another format that folge uses in a more reliable way so it was easier to bring them over there. #### Reasons for choosing Folge Hot Keys and simple functionality with a lot of ways to export the data, while holding on to the original data.Three suggestions for Folge... A cropping feature that removers a vertical or horizontal section of the screenshot, places a divider line (maybe something a little fancy that you can select like a tear), and brings both sides together. That way you can remove a lot of dead screen space between two parts that you are showing on the screen at once.Second suggestion, allow for gif recordings and editing. Many times a screenshot is good enough, but several times, i could remove 10-30 screenshots for one small gif. Even if it was selecting the screenshots in order and creating a gif off of all of the steps to turn it into one step would be very helpful. To expand on it, having gif export as an option would be helpful as well. Maybe the step title and description text can be placed around the various images in the gif by the designers choice.That brings me to the third one, keep the text box to add text to an image, but also add a box to place the title and/or description for the step in the image, and then give the option, if its in the image, to not place it in the export document. #### Reasons for switching to Folge Does not have the features and it is incredibly slow for documentation. --- ### Great Software, does exactly what you need - Overall rating: 5/5 - Reviewer: Scott L. - Verified reviewer: Yes - Industry: Food Production - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Folge has been Great, and I have even been in contact with the developer who is very responsive on email for support, and assistance. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to take screenshots, number them, and mark them up from either within the app, or import is great.This product, while the name may be deceiving, at least in English, what you get is a sold workhorse program to capture steps, and create consistent quality documentation and step-by step guides. As an IT Manager, being able to produce these quickly and effortlessly is essential, and Folge comes through with flying colours. #### Cons I sometimes have trouble making the screenshots and the text fit nicely from page to page. #### Reasons for switching to Folge When Screensteps changed their licensing plan, and the way their software is used, I was very unhappy. I loved the simplicity, and consistent look and feel their product gave my documentation.I was so happy when I found Folge, because feature for feature, it even surpasses what I used to use, and I'm so happy to have found a tool to keep doing what I need. --- ### Amazing app. Much better than the more expensive alternatives. - Overall rating: 5/5 - Reviewer: Kenny L. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Folge has been a game-changer for me and my business. As someone deeply invested in documenting standard operating procedures, I couldn't have asked for a better tool. It's rich in features, streamlined, and intuitive, making scaling my operations a breeze. The developer's dedication shines through in every aspect of the software, and it's clear they've poured their heart and soul into creating something truly remarkable. Folge has my full support and gratitude! #### Cons There are really no cons that I can think of. I just hope he continues to get new users so the software only gets better and better over time! #### Reasons for choosing Folge Cost was a huge factor and knowing that the developer is independent. I love supporting! #### Reasons for switching to Folge Scribe is too costly and not feasible for small businesses --- ### Awesome Tool - Overall rating: 5/5 - Reviewer: John A. L. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are leveraging Folge to help simplify the creation of training documentation for both our clients as well as for our internal team. It's fantastic! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Affordable and feature-rich with capabilities that are superior to other far more expensive solutions. #### Cons Zero complaints. The developer cares and is always working to make the product better. #### Reasons for choosing Folge Blue Mango killed Clarify It and forced folks to adopt Screen Steps instead which is a far more expensive solution... #### Reasons for switching to Folge Clarify-It discontinued --- ### Makes Creating & Sharing Work Instructions a Breeze - Overall rating: 5/5 - Reviewer: Jacob T. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been very positive. The developer is very responsive to any of my feedback, as well as being very quick to respond. The software is very convenient and easy to use and makes creating work instructions a breeze #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It was very simple to learn and utilize all the available features. Lots of options available for exporting format, as well as marking up the original document. #### Cons The ability to stack steps right next to each other upon export. i.e. have 4 steps on a page in a 2x2 grid. --- ### Great Product Great Team - Overall rating: 5/5 - Reviewer: Tristan T. - Verified reviewer: Yes - Industry: Computer Networking - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fantastic, I offered a suggestion last year to the dev team and in the new iteration they implemented it. Great to work with and they listen to their users #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the ease of use. I have used all the document generators i can find. They have limited steps often record way too much and the editing feature is cumbersome. This product fixes all that. Its great! #### Cons When deleting using the command. it takes you backwards not forwards in the steps. Would be better if it went forward #### Reasons for switching to Folge This program is way easier to use and navigate --- ### Folge builds tutorial step-by-step guides that are beautiful. - Overall rating: 5/5 - Reviewer: Rick P. - Verified reviewer: Yes - Industry: E-Learning - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered Folge has brought together all of the apps that I was using to make tutorials into one compact, simple-to-use, productivity tool. I highly recommend Folge to anyone who needs to build attractive, detailed tutorials for others, but also as a way to remember how to do things for oneself! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked how well it was laid out, and designed to be user-friendly. The left, middle, and right panes are as expected, and the Folge app is very intuitive and easy to use. #### Cons I can't find anything I don't like about this application. The only suggestions would be to have a Dark Mode, and maybe user notes that are strictly for the tutorial creator, and are not part of the export. #### Reasons for switching to Folge Automating and notation of screen captures in Folge is outstanding! --- ### Amazing tool for quickly creating Guides - Overall rating: 5/5 - Reviewer: Frank F. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered I've enjoyed using the software. I was able to produce a very nice guide in around 20 minutes that would have taken me at least 1-2 hours if you account for all the manual screenshotting, cropping, copy/pasting into a word doc then formatting and adjusting that would be needed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, feature set, responsive development team and perpetual licensing model. #### Cons A minor quibble, but the the inability to adjust the size of the cursor that automatically appears in the screenshots it takes is a let down.I've spoken with the developer and they've mentioned that feature may be added in the feature so I'm hopeful. #### Reasons for choosing Folge I like the features and pricing. After doing the trial and seeing the ease of use I was sold. --- ### Folge is a MUST for Guide Creation! - Overall rating: 5/5 - Reviewer: Stacey D. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Folge has helped my department create clean, professional, and consistent looking guides. When I've needed software support, I've received a response and solution in a timely manner, minimizing loss of productivity at my workplace. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Guides are easy to create, either from scratch or screen capture, and I appreciate how PDFs can be previewed before being exported. It didn't long to learn how to use Folge, and I've recommended it to people in our department because of its quality and price. #### Cons I don't particularly like the way Steps look, and prefer using Content Blocks if starting from scratch, but Steps be easily customized with CSS if exporting to PDF or HTML. --- ### Over the moon Folge - Overall rating: 5/5 - Reviewer: Lauchie B. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It’s a terrific app that I can’t relate high enough, well priced compared to its competitors as well as easy to use, Turns an hour long chore into a 15 minute task I enjoy doing #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of creating a step by step guide for all my employees, I’m from Australia and our staff retention rate is low so having an easy guide to follow helps streamline the induction process #### Cons The only gripe I have is that there isn’t an option to pay in AUD #### Reasons for switching to Folge Cost of using the application was ridiculous --- ### Quick and easy how-to guides in minutes. Great software. - Overall rating: 5/5 - Reviewer: Dawn B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent - easy to use and creates great looking guides. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Folge has a very intuitive easy to use interface and creates beautiful how-to guides for our company. The developers are constantly adding new features and improvements. When my laptop died, they transferred my license to my new Mac without hesitation. Good service! #### Cons No cons - works very well for our purposes. --- ### Like meeting up with an old friend….but better - Overall rating: 5/5 - Reviewer: John R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered This app has been a Godsend, I’ve been trying to do manually what Folge does for a few years now and it’s been a time consuming, difficult and ultimately frustrating job. I cannot recommend it highly enough if you need to write up processes, instructions, guides and the like for your organisation. I’m heartened that the developer Oleksii releases regular updates to fix any bugs and add more functionality and I’m confident that the app won’t wither and die like Clarify. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Since the demise of Clarify I’ve need an app that allowed me to create easy, engaging and eye catching documents to describe different processes in my organisation. I’m delighted to say that this app does all this and more. It has all the best bits of Clarify but with many added extras. The simplicity and speed with which i can work with colleagues to create wonderful documents is truly amazing. I showed the app to one of my team members and despite having no experience of using it they were able to create their first document in minutes, it really is that simple! #### Cons I haven’t come across any limitations with the software yet and as I’m going to be doing a lot of the same thing it’s unlikely that i will --- ### A super solid documentation builder - Overall rating: 5/5 - Reviewer: Dirk V. - Verified reviewer: Yes - Industry: Graphic Design - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The latest update to the software now allows multiple images to be accommodated in 1 step. This makes the process of putting together compact yet good documentation. #### Cons It took me a while to find the correct way of working vis-a-vis the previous (discontinued) software package. --- ### Really great software without any subscription. - Overall rating: 5/5 - Reviewer: Tim C. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 10000+ employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use is really great. You have a nice looking tutorial in a matter of minutes. Offcourse you can spent much more by adding textblocks. All my collegues are impressed by the looks of the tutorial I've made. It's so much better than making all the screenshots yourself and add them in a .word file. #### Cons By making screenshots of the active window it now still captures a tiny piece of the taskbar. Would be great if it leaves that out of the screenshot. #### Reasons for choosing Folge one time payment and the ability to capture any progress. Not just the browser through a plugin. . --- ### Folge is for Me! - Overall rating: 5/5 - Reviewer: Natalie M. - Verified reviewer: Yes - Industry: Utilities - Company size: 501-1000 employees - Product usage: Used monthly for less than 6 months - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The overall experience with Folge has been excellent to this point. When customer service has been required, it has been very quick and helpful service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Folge is such a valuable and time saving tool for process or instructional documents. Rather than explaining via text how to execute an activity in a system and spending countless hours cropping, formatting, etc. Folge does it all seamlessly. Competitors to Folge do not offer the ability to export documents to a variety of file types and generally keep you tied to housing your documents within Google or their hosted environment. Folge allows you to choose what works best and is just a one time fee vs. a crazy high monthly fee for users. #### Cons I would say the only thing I don't love about Folge is saying the name to my North American colleagues who always ask me for the spelling of the product :) --- ### An easy to use product that saves a lot of time - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've had an awesome experience. [SENSITIVE CONTENT HIDDEN] had asked for feedback and then quickly taken that onboard and shipped an updated product within days. You don't see that happen often. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The product is easy to use, and saves me time. Everything from creating guides to trying to quickly explain something to someone remotely is a breeze. Prior to Folge I would have been taking screenshots and fumbling through an email or a PPT and trying to mark it up. What takes minutes in Folge took me hours previously. #### Cons Initially, the product didn't offer the ability to duplicate or add to an existing guide. I reached out to Folge and within days they had built the function and sent me details to download the update at no cost. Once that was fixed, I can honestly say it does everything I need it to. --- ### Perfect Screenshot tool to create manuals - Overall rating: 4/5 - Reviewer: Gernot K. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Great tool for day to day work for creating manuals based on screen captures. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The Software does what is needed in a easy to use workflow, It is intuitive and easy to use. #### Cons As this software does what i expect from it, there is nothing to write in cons. --- ### Great Tool for Making Documentation - Overall rating: 4/5 - Reviewer: Jason C. - Verified reviewer: Yes - Industry: Research - Company size: 1001-5000 employees - Product usage: Used monthly for less than 6 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered Generally happy. The opening screen thing is a bit odd, and I am not totally happy with how you have to choose fullscreen or a portion of the screen. That part of the workflow could use improvement because sometimes I don’t know where the window that I want to capture will be… It’s hard to explain. I should make you a movie to explain. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Folge’s great feature is recording automatically for each click you do. Brilliant. #### Cons The “opening screen” starting window thing is more common for Windows software than mac. But if you’re going to keep it, please add more buttons to do more features from that starting window. #### Reasons for switching to Folge I didn’t stop using those, I use Folge in addition #### Vendor response Jason, thank you for your review and feedback! Starting from the 1.13.0 version, Folge has a new capturing mode called "Active window," which removes the need to switch from the full-screen mode to the region capture mode and always captures the app you are working with. And the "Opening Screen" window will be gone in 1.14.0! Replied February 2023 --- ### Excellent Product - Overall rating: 5/5 - Reviewer: Steve G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered I recommend this to all my colleagues and will be providing it to my staff as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like how easy it is to quickly create nicely formatted and standardized documentation. I used other products previously, one of which was discontinued. After finding this, I haven't looked any further. #### Cons Not much to dislike honestly. I had an issue with an ultrawide monitor which was QUICKLY resolved! Couldn't be happier. --- ### Amazing ease of use and productivity gain when writing how-tos for business processes and software - Overall rating: 5/5 - Reviewer: Thorsten R. - Verified reviewer: Yes - Industry: Semiconductors - Company size: 10000+ employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered Having just finished a word document with manual screen shots and then switching to Folge is quite a revelation in terms of outcome quality and speed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros #1 Ease of use is its strong suit. You start recording in Folge, do what you want to demonstrate, and comb thereafter through the captured screens. Keep only the essential, add comments and adjust picture sizes and highlights. Done. Publishing is my #2 favorite feature: "Rich HTML" gives you a website with table of contents, which navigates to respective steps. Thus, you have all required steps in view and the detailed instructions upon clicking. #### Cons So far, I could not find any negatives . ## More reviews [Next reviews](https://www.softwareadvice.com/document-generation/folge-profile/reviews/?page=2) --- Folge Reviews, Pros and Cons - 2026 Software Advice