All BackUp Xplorer Reviews
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Anonymous
1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
File History gets an upgrade
For me, the defining feature of this software is the ability to specify where I can store my backups, and to navigate them easily. The “stock” file history is pretty bad for stepping back through versions, but Backup Xplorer makes this much easier. It’s also cool that it provides a backup history for files outside of the only folders where File History works (Documents, Music, Pics, Videos and Desktop folders are the only folders backed up by File History). Overall I’m pretty happy with this product, I feel like it’s well designed for its purpose, and it fills in nicely some gaps that File History doesn’t cover.
CONSOnly Windows is currently supported for Backup Xplorer
Vendor Response
Fixing "File History's" flaws is exactly what we wanted to accomplish. Thank you for taking the time to review our product.
Replied August 2021
Nick
Construction, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Great program for backing up my work
Has eliminated losing work, a definite benefit as someone who is on the computer all day and has experienced the major headache of losing hours of progress due to technical issues.
PROSThis is a great piece of software for creating peace of mind that my work will not disappear into nothing and I will have to start over due to a glitch in Microsoft products or my computer going down. It is integrated into the programs I use daily so I don't even have to think about it, just do my work as normal and BackUp Xplorer makes sure everything is saved in the background. Would definitely recommend for any company to save duplicating effort when files are lost.
CONSI did not find any real cons to using this software, it is an easy install and then just runs in the background. No issues so far.
Vendor Response
Nick, thank you for pointing out our strengths it sounds like this is a perfect fit for you.
Replied July 2021
Andrew
Construction, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed August 2021
Xplorer - Simple Setup, Effective Results
Xplorer gives me added security when I'm manipulating files in my role as Estimator. I always have a backup file in case I lose power or my computer crashes. While it doesn't happen often, I never have to worry about losing information even if I walk away from my work station for extended periods of time.
PROSXplorer was a quick setup and install. I set my folder for Backup, and it worked in the background flawlessly.
CONSI use multiple monitors, and the 'Saved' reminder pop up sometimes gets lost on my screens and I have to hunt around for it before it will let me access my document.
Vendor Response
Andrew, thank you for letting us know about the saved reminder. That function is optional, by going to the setting tab you can turn off the saved reminders.
Replied August 2021
Nikki
Hospital & Health Care, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
I love this program!
I was having some microsoft issues last month and actually LOST the majority of two spreadsheets .. the auto -recovery feature captured part of the spreadsheets but not the current information I had been working on in both cases. To have a incremental backup is such a amazing tool. I am in and out of spreadsheets all day, with several open at all times, the peace of mind is the priceless, but the ability to go back and look at different versions of the data has been incredibly useful and time saving.
PROSTo have a dependable back up that is incremental "priceless"!
CONSI'm not that tech savvy, but I didn't have any trouble loading the program or with the setting. I sure wish I would have had it sooner.
Vendor Response
Lost work is the reason this product exists, we are glad it is working well for you.
Replied July 2021
Chad
Retail, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Why doesn't Microsoft do this already?
It takes all the worry out of losing documents or overwriting something I had there previously. Kinda of like Apple's time machine for all my Office documents!
CONSNothing. It works great and I really enjoy using it.
Vendor Response
Thank you Chad we appreciate the positive feedback...
Replied May 2021
Steven
Publishing, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Use MS Word like Google without Google's garbage minimalist features
I gave up on MS Word because when I shared my Word attachment and I later made updates or other collaborators improved the file, we then had to resend new attachments. Google fixed that, of course, but I still preferred Word and all of its features that Google's minimalism refuses to offer. Now the solution I've been searching for exists!
CONSnothing yet, I'm just glad to be able to use Word again without having to resend version updates to everyone I shared a doc with
Vendor Response
Thank Steve, we are happy that it is working good for you.
Replied July 2021
SIMON
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed August 2021
Easy install, performs as advertised
It is helpful to track changes to docs over time. Easily installed, no hiccups.
PROSEasy install, intuitive user interface. No obstacles to installation, no conflict with anti-virus s/w (PC Matic)
CONSI've had it installed for a little over a week now, perhaps too soon to know, but I haven't noticed any issues so fra.
Vendor Response
Simon, we worked really hard to unsure that the program works well with other programs. It is nice to see that you are not having any issues.
Replied August 2021
Brody
Construction, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Perfect for backup
Prevented loss of important documents that I was working on, can't recommend enough!
PROSGreat backup software for my business, don't lose work anymore. It works seamlessly with Microsoft Office products, you don't even notice it is there until you really need it. Very easy to use.
CONSNo problems, software worked great and installed easily
Vendor Response
Brody, we really appreciate your review it looks like the software is doing just what was intended.
Replied July 2021
Trisha
Construction, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Easy
Love it.
PROSIt was easy to set up, and is very easy to use. I love the security of not needing to worry about losing my progress when working on large documents, and projects.
CONSThe location and set up of the settings and preferences is a little tricky.
Vendor Response
Thank you Trisha. We will take a look at how to make our settings interface a little more user friendly. We appreciate the feedback.
Replied July 2021
Jacqueline
Education Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Saved me hours of work!!!!!
It has been really good , works great!
PROSMy computer has crashed twice in the last month and this software has saved me hours worth of work. It worked exactly the way it was supposed to and all my work was easily retrieved.
CONSNothing worked perfectly! I didn't have any issues with it.
Vendor Response
Thank you Jacqueline, being a teacher isn't easy so we are glad our product is saving you time.
Replied August 2021
Alex
Farming, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Easy to get going
Had a great experience with everything so far, easy to use. Well thought out on execution!
PROSEasy to set up and get going. Haven't had to worry about re-doing things I've already done.
CONSThere is not anything I have not liked so far about backup x
Vendor Response
Alex, it sounds like the program is working just the way it should. We are glad you are enjoying it.
Replied August 2021
Tony
Banking, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Great Time Saving Product
Great customer service helping me set it up
PROSIt allows customization of frequency of saves and how many saves are kept
CONSIt all seemed good to me - I haven't used many products that do this, but this one was better than everything else I've used.
Vendor Response
Tony- Thank you for the review, we are excited to be a vendor for your company.
Replied August 2021
Gary
Financial Services, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed July 2021
USE THIS SOFTWARE!
Invariably mistakes are made and docs are misplaced or lost.. the peace of mind I now have knowing everything is safe and secure -- placing a price on better sleep and more relaxed 'down' time is not easy to do but I'm pretty certain I am going to live longer as a result of this software!
PROSI love the fact that I can have different backup schedules for different files! I'm not the most computer savvy guy in the world but this is easy to use and integrated beautifully with my business and other apps that I employ!
CONSNot a thing that I can think of.. just wish I'd known about this product sooner !!
Vendor Response
Thank Gary! We are excited to hear that we are helping you sleep better at night. Thank you again.
Replied August 2021
dallas
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Great product for keeping track of changes
Its been great no complaints.
PROSEasy way to keep track of changes when editing in excel. No longer have to worry about a change getting lost.
CONSMight be hard for a non technical person to install
Vendor Response
Dallas, thank you for the insight. We are developing a more user friendly installation package.
Replied July 2021
Brad
Chemicals, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Life Saver
This is the perfect tool to keep my spreadsheets safe from other users. Before installing this app I was constantly fixing broken formulas on a workbook that is shared company wide. Now, i not only know who made the changes because it is tracked, i can easily roll the workbook back to its previous state. I cant tell you how much time this has saved me over the last month. Worth every penny.
CONSI have not experienced any problems at this point. No complaints here.
Vendor Response
Thank you very much for the review. It is nice to see that it is working the way it is supposed to.
Replied July 2021