BookingTimes

RATING:

5.0

(21)

About BookingTimes

BookingTimes is a cloud-based solution that manages small massage clinics via the clinic’s own websites. Key features include appointment and employee management, email marketing, invoicing and payments. The solution helps users document treatment notes, as well as automatically tracking each client's details, including contact details, alerts, emergency details, booking history, account balance, client notes, referral history, emails and SMS history. Through the solution, rooms can be allocated for each booking and updates sent in the daily runsheet. Correspondence is automatic and can be configured to suit language style. BookingTimes also allows users to group staff by specific skills. The solution can create reports including daily, weekly, monthly and qua...

BookingTimes Pricing

Platform Fee - *$99 (Price includes 1 calendar) Calendar Fee - *$29 *Fee based on the Kickstarter plan paid monthly. Additional discounts, package options and currencies available on bookingtimes.com/prices

Starting price: 

$99.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Room allocations

BookingTimes Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for BookingTimes

1 - 5 of 21 Reviews

Crystal

Health, Wellness and Fitness, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2019

A Highly Supportive Software company

BookingTimes is there for me as needed. They have developed my online presence and stick with me through every detailed question I have. The support works diligently to make my software work for my needs.

PROS

I chose this software because I was able to get started immediately with everything I needed from the website to the booking system to the finance reports.

CONS

I would like add industry specific checkpoints in the notes for faster session recording.

Reason for choosing BookingTimes

The supportive service.

Reasons for switching to BookingTimes

BookingTimes ability to create a website that shows my individual style which is affiliated with an answering service and a devoted ongoing support team.

Crystal

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Everything I need for my business in one software tool

My overall experience with BookingTimes has been incredible. I will continue to use them for any scheduling needs I have.

PROS

I chose BookingTimes because they were able to create my website, help me understand how to use it and change it as I like, and the software provided a one-stop shop for my appointments, records, and product sales.

CONS

I least liked the patient history taking. While I did have the ability to create a dot point for specific body regions I see on most patients, I was unable to include it in the same "notes" section as the SOAP.

Reason for choosing BookingTimes

See above

Reasons for switching to BookingTimes

Cliniko was unable to offer my clients the ability to buy vouchers and products from my website.

Kevin

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

BT review

[SENSITIVE CONTENT HIDDEN] have been amazing at helping me and my company integrate software and all the questions I have

PROS

Lots of features, easy to work with, customizable, customer service

CONS

Recurring feature has issues, lots of steps to make a booking (client complaints), no app and mobile use is difficult

Vendor Response

Thank you so much for your review of our business management software. At BookingTimes we are always improving our product to best suit our client's needs, and the needs of their clients. The recurring bookings feature presented a unique opportunity for improvement last week (some of which were on the recommendations of our clients), and will be completed on Monday of this week! No software system is above upgrades, we just take careful deliberation and thought when implementing changes to ensure seamless and bugless functionality for everyone on the platform. The app - you are very right! We do not have an app - but remember, the objective is to keep people on your domain (hint.......your SEO will thank you!). Based on the surveys we've conducted, no one wants another app on their phone! We have thoroughly enjoyed working with Tri-Covery Massage - especially during a strategy shift and the huge growth opportunities ahead. We are excited to help in any way we can.

Replied September 2020

Mark

Automotive, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

EXCEPTIONAL AFTER SALES SUPPORT AND SERVICE

Booking times has allowed us to integrate our financial processes into our booking processes and allowed us to provide live information to our trainers. Has completeley removed any problems with double bookings and has a great user inteface for clients to book online.

PROS

The developer has shown a great deal of understanding on how our industry works.

CONS

Nothing really.............................

Reason for choosing BookingTimes

The owner/deveolper's preparedness to try to understand what our requirements were and work with us to meet them.

Reasons for switching to BookingTimes

YCBM became too epensive and no longer offered the versatilty we required.

Karen

Education Management, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Booking Times is fantastic!

Our experience has been fantastic. It has reduced time in our business and has made our payment collection processes so much easier. We have not had any no shows for lessons, as all students are confirmed prior to their lesson.

PROS

The software is easy to use and has assisted in less hours returning calls etc at the end of the day. Our clients have found it very easy to use and payments processed online, means that we don't have to chase payments from our clients. Even after the site has been live for over a year, if I have any questions I know that [SENSITIVE CONTENT HIDDEN] is only an email away and always responds quickly and with a solution. I highly recommend Booking Times to anyone looking for an online booking system. Best thing we ever did!

CONS

Cannot fault the program. We love everything about it.

Reason for choosing BookingTimes

I found when talking to [SENSITIVE CONTENT HIDDEN] from Booking Times, that he understood our business and had already assisted other driver education businesses. The first consult and information discussion was so positive and I felt that not only could Booking Times provide what we needed for our business but that he already had a wealth of knowledge and understanding to assist in the development of our website and booking system.