Picktime

RATING:

4.8

(55)

About Picktime

Picktime is a cloud-based software designed to help businesses schedule appointments, process payments and manage other administrative operations on a centralized platform. Professionals can store customers’ booking history in a unified database and manage team members’ schedules on a calendar. Picktime allows organizations to create booking pages, define rules and customize them according to requirements. Managers can use the dashboard to conduct virtual meetings with customers, generate invoices and track operational processes across multiple locations. Additionally, users can maintain a record of students’ attendance and remind them about upcoming appointments via automated notifications. Picktime enables businesses to integrate the platform with various third-part...

Picktime Pricing

Picktime is offered for free.

Starting price: 

$9.99 per month

Free trial: 

Available

Free version: 

Available

Picktime calendar

Picktime Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Picktime

1 - 5 of 54 Reviews

User Profile

Aemad

Verified reviewer

Retail, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Fantastic! Enabled all of our pharmacies to schedule and execute Covid Vaccinations

First and foremost, I am thankful to Picktime as we were one of the first pharmacies in Texas, US to receive Covid Vaccines. We worked with Picktime and designed a platform where we were able to schedule Covid vaccinations since December 2020. We use Picktime daily now. .

PROS

- Ease of setup - Simple interface for people using the web

CONS

- Lack of reminders apart from the initial reminder email. Would love to be able to integrate it with a texting SMS platform (I would pay for that feature). - Sometimes if too many people are logging in at the same time to make an online booking, then simultaneous bookings give an error to the second person booking the same time slot and not indicate that it was full.

Vendor Response

Hello Aemad, We are glad that you are happy with Picktime. We have launched SMS notifications and SMS reminders.

Replied April 2022

User Profile

Luca

Verified reviewer

Computer Software, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

The perfect tool to book appointments in organizations

Easy to use and integrable with Facebook

PROS

It allows to book appointments with multiple locations/people. It simplifies all the process and sync it with your calendar.

CONS

It should have more calendars integrations, I’m they’ll provide it soon

LNai

Health, Wellness and Fitness, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Great for small businesses!

Overall, I really enjoy using Picktime and, though not perfect, I'll stick with it. It's affordable and has what I need for proper price.

PROS

I changed to Picktime when my old booking software couldn't offer me a service feature where two locations are available. I wanted something easy to use for my clients and allowed me to add in the features required to steer my clients in the correct direction best for them. My client's say it works great and makes it easy for them to find my available bookings.

CONS

It can be a little confusing when getting started. They also don't offer custom text confirmation/reminders, which would help a lot for people who fail to read their e-mail initial e-mail.

Reasons for switching to Picktime

Setmore couldn't offer me duel location scheduling.

Vendor Response

Hell LNai, We appreciate your insightful review of Picktime and are thrilled that our software has helped streamline your booking process while providing the flexibility you needed for multiple locations. It's rewarding to hear that your clients are benefiting from the ease of use and finding it simple to access your available bookings. Your suggestion regarding custom text confirmation and reminders is valuable to us. While this feature isn't currently available, we are actively working on enhancing our offerings based on user feedback. Your input will certainly be taken into consideration as we continue to improve our software. Thank you for making Picktime your choice for booking solutions. We're committed to refining our platform to better serve you and your clients. If you have more insights to share or further inquiries, feel free to contact us. Your satisfaction is our priority.

Replied August 2023

JIN

Health, Wellness and Fitness, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Fitness and Wellness

overall is very satisfied. customer service response fast and answer your queries. kudos to the team.

PROS

I like the most is when you access it via mobile easily

CONS

I just notice if you cleansing the customers section no available button for "select all" to easy access. please include that button.

Reason for choosing Picktime

Picktime is easy to use, user friendly and value for money.

Anonymous

51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

3

Reviewed September 2023

Great for value, but not my first choice

Overall, it works and gets the job done. It's not the best scheduling software. It's amazing for the price. But you get what you pay for. It's very basic and doesn't feel very modern. It feels like it takes longer than it should to set everything up. It's also not the best client management. You have to search for features like automatic replies/reminders, descriptions, design, appointments, etc. It's okay but you get what you pay for.

PROS

I love that there's a free version and the paid version is very very inexpensive. It's very basic. You can put multiple services for clients to choose and create an appointment for.

CONS

It is not very user-friendly. I may be biased because I used Calendy before Picktime and Calendly was far superior. Picktime's landing page doesn't feel sleek and can confuse clients at times. It takes time to set up and design. It takes time to set up the different services. It takes time to integrate and embed into your website. It works fine but isn't as efficient as you would expect it to be.