All TutorCruncher Reviews
1-25 of 174 Reviews
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Stanley
Education Management, 1 employee
Used less than 12 months
OVERALL RATING:
4
Reviewed September 2021
A well developed platform with continuous improvement and new features.
Michelle
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
Tutorcruncher has literally made my administration so much easier.
Time is money and this software saves me heaps of time. It has also increased my business's capacity to grow without me having to employ another administration person.
PROS- easy to track jobs and lessons - turned my paper lesson reports into electronic ones - empowers my tutors and clients - time sheets are managed once tutors mark a lesson complete - compared to their competition, price versus features is unbeatable - great support. The guys at Tutorcruncher area always very responsive and they are on the other side of the world for me
CONS- Credit requests and invoicing is done a little bit different from how I used to do it and required a change to my internal business processes. If there is an amount still owing on a credit request, I'd like to see that marked as transferred to the invoice when the invoice supersedes that credit request - I don't use it to track tutor pay because our Australian casual employment pay rates are too difficult to implement. I simply export tutor hours and manually enter into Xero's payroll.
Vendor Response
Hello Michelle, thanks for the fantastic feedback! We are delighted that TutorCruncher has helped you streamline your company's services and that you have made the most of our lesson report. We are proud to know that we provide effective support even if we are on the other side of the ocean! We are working to improve the credit requests. Thanks again Michelle.
Replied April 2018
Ajla
E-Learning, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Best software
I just love it. Its a great software with so many features that you can make use of
PROSI came across Tutorcruch software in January 20, i wished i had come across before. I just love this system. Because of how smart it is, it has allowed me to develop new product and services
CONSThe coding part, but since i have passed all details to my IT officer who helps me with everything.
Reason for choosing TutorCruncher
More friendly for younger students
Reasons for switching to TutorCruncher
I wanted a software where i am able to see everything i am doing and in addition i can look at my clients progress
Vendor Response
Hi Ajla, Thank you so much for your review! We are also very excited that you chose to use TutorCruncher and are enjoying it see much. We look forward to continuing to work with you!
Replied November 2020
Vicky
Education Management, 1 employee
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Good quality software
Good! Apart from the two improvements I wrote about, I love TutorCruncher and I think you did a great job at building it.
PROSThe number of options available and the fact that it simply works. Other types of software don't always work, so I was happy to see TutorCruncher does what it is supposed to do. I like the number of options and the client-student system works really well, as does the invoicing.
CONSTwo things: 1) The software does not work intuitively. Options are difficult to find and are not where a client expects them to be. I'd advise you to work with someone who knows about customer experience in software and who is willing to update the software with your customer in mind. As a client, the software has clearly been designed by someone who is good at building software, but who is not specialised in customer experience. 2) Translations. These options are horrible. There are many words one can translate in TutorCruncher, but once I did, the original English terms appeared on the invoices, still. When I asked about this, [SENSITIVE CONTENT HIDDEN] told me the translations are just there 'for you'. For me? I don't get why it works like this. I'd advise you to either a) make sure the translated terms appear throughout TutorCruncher as well as - most importantly! - on the invoice to the client's customers, so that the client won't have to build a new invoice using Moustache. And b), I'd also be interested to work with you to translate the software to Dutch or other European languages. In that way, your clients won't have to translate at all, and it will provide you with the opportunity to start selling the software here in the Netherlands (as there is no Dutch software available atm).
Reasons for switching to TutorCruncher
I wanted clients to be able to pay right away for the tuition, maybe through iDEAL (the Dutch way of making payments), and even though it has proven to be a hassle to organise this, I think it must be possible in TutorCruncher.
Vendor Response
Hi Vicky, Thanks so much for your review! It is really great to hear that you are enjoying using our system. With regards to the translation part of our system, there seems to be a bit of confusion. Our translations work for end users only (clients, tutors, student), which is why you will not be be able to see these changes on your admin profile. We are always working to improve our system, so we would be very happy to get in touch with you and get a bit more feedback about what we could do to improve our translations and the easy of use of the system! Please feel free to write us a quick email.
Replied November 2020
Alexander
Education Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2020
Infinitely valuable tool for a small-medium sized tutoring business
Sockets provide out-of-box integration with our own cloud-based platform and CRM Everything from billing, merchant services, tutor matching, online whiteboard integration is provided by TutorCruncher Simple job/lessons workflow Easy customizable forms and workflows
CONSSocket needs to be better documented and provide more customization Hosting option is too expensive Should provide customer support in US timezones
Reason for choosing TutorCruncher
Same as above
Reasons for switching to TutorCruncher
Tutorcruncher has a better integration option with my website and CRM system More customization options available Better integration with billing and merchant services The smaller company provides better tech support and a more personal experience
Vendor Response
Hi Alexander, Great to see that you're getting a lot out of TutorCruncher so far! Your pro list and benefits cover a lot of the points we're really proud of, so we're chuffed about that. I've made a note for us to work harder on upgrading the Socket documentation, and tech support from a US timezone is on the way too. Thanks again, Fionn
Replied May 2020
Lizbeth
Education Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Highly Recommend
TutorCruncher is a wonderful Tutoring Platform for any size business. I own a small tutoring business and this has been a reliable resource the company uses every day. The organization and layout of the client and student information is great. Tracking of lessons, reporting, and invoicing features are vital and are presented in a user-friendly way. There are many options to integrate other great platforms such as Zoom for virtual lessons. Additionally, the customization features are extensive. Overall, exceptional.
CONSStarting out with this platform can be a bit rough. The categorization and functionality are challenging to get used to at first. However, there is a magnificent support team including [SENSITIVE CONTENT] that guides a new user through the platform and how to get the most out of it, also troubleshoot any concerns.
Reasons for switching to TutorCruncher
I used TutorCruncher in the past and in drawing comparisons, I realized that TutorBird was much more limited in functionality and did not have certain features I needed for my business such as creating multiple jobs for a single client at two different rates for both the client and tutors. Also, TutorBird has almost no customization.
Vendor Response
Hi Lizbeth, Thank you so much for your lovely review! It's great to hear that TutorCruncher has helped your tutoring agency & the switch hasn't been too difficult. We are excited to continue working with you in the future! :)
Replied October 2021
Mohammad
Education Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Tutorcruncher review
Has allowed us to solve many problems and make running our business easier. We've gone from using 4-5 excel sheets, to managing everything on a cleaner platform on TutorCruncher, which has led to much less hours spent on menial tasks.
PROSIt has made our life easier in terms of managing our tutoring company. We can organise our timteable, lesson reports, invoices, and sales/leads all on one platform
CONSSometimes lacks customisability, eg when formatting emails, invoices, etc
Reason for choosing TutorCruncher
TutorCruncher seemed to have a cleaner platform
Vendor Response
Hi Mohammad, Thanks for taking the time to leave us such a nice review! Glad you're enjoying the platform and we look forward to continue working together in the future :)
Replied January 2022
Wallace
Education Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
Double the productivity
My business has about 20 classes. TutorCruncher helps me most in scheduling and billing.
PROS- Reasonably easy to use - Make scheduling of my - Integrate the class schedules seamlessly with Google Calendar - Integration with Stripe - Account for the time zone difference for my teachers and students - Simplify the billing process - Chat support very helpful
CONS- When you try to list items, such as jobs, students, and parents, while you can use different filters, it doesn't let you sort the order of appearance. For example, you can't list them in alphabetical order.
Reason for choosing TutorCruncher
TutorCruncher provides just what my business needs with one single SaaS. The learning curve is relatively flat. And in case when I get stuck, I have the chat support to help me.
Vendor Response
Hi Wallace, We are very happy to hear that you are like our system and are enjoying a variety of the features we have to offer. Thank you for your feedback on areas we can improve, this is something our developers will look into updating and improving!
Replied November 2020
Tim
Education Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed January 2022
A Reliable Teaching CRM
Positive and overall helpful and needed for day-to-day operations of my business.
PROSIt seems to be built by someone with experience in tutoring or teaching. It has everything needed to manage clientele with some areas that could be expanded for more expansive use.
CONSThe inability to integrate several payment options like Paypal, amazon, etc. And not being able to pay in my currency (CAD).
Reason for choosing TutorCruncher
I liked the logo, I liked the simple and clear website presentation, I liked the youtube videos that had a consistent image as the main video image to make finding instructional videos easier.
Vendor Response
Hi Tim, Thanks for taking the time to leave us a review! It's great to hear that TutorCruncher has helped with the day-to-day operations of your agency. We are excited to continue working with you in the future! :)
Replied January 2022
Callie
Education Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Excellent system for tutor management
Excellent time saver.
PROSThe set up is easy and once done has saved me lots of time with scheduling tutors, requesting payments and managing new clients within my small organisation. My clients are happy with their side of the system, which was the most important aspect for me.
CONSThe overall design could be improved as it does look a little dated.
Reason for choosing TutorCruncher
On Tutorbird, the cost was per tutor whereas the cost is depending on revenue for Tutorcruncher. As a small business, Tutorcruncher worked out as a more affordable option.
Jen
Education Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
All in one management app for tutoring needs
Their CS is very helpful and very responsive when you first enrol to the platform and the team has helped us answer all the questions we have from transferring data and setting up invoices.
CONSThere are still some lack of flexibility on certain functions such as invoicing but their CS are willing to take suggestions and hopefully these will be fix in the future.
Reason for choosing TutorCruncher
Able to provide most of the requested functions
Reasons for switching to TutorCruncher
Easier to management large amount of client data
Pippa
Education Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Changed my company dramatically
It’s a fantastic product, with fantastic support. I can’t believe anyone would sign up to Tutorcruncher and regret it.
PROSIt saves you hiring an admin person. It streamlined invoicing. With TutorCruncher running in the background, you can focus all your efforts into building your company and making it better. I was pretty nervous as a CRM is such a vital aspect of the business and difficult to change once started. But I never looked backed after.
CONSThe only real Con for me, is that it’s designed for an agency. So has all the features you would expect for self employed tutors. My tutoring business is a company and everyone is paid by PAYE, I wish I could turn all the self employed features off. Eg, the amount Tutorcruncher tells tutors that have earth, is not what they get in their wages. Also I wish it had a feature that could collect the millage to make a our tutors milage claims automated. But that is just wishful thinking.
Vendor Response
Hi Pippa, What an absolutely lovely review, thanks so much! You're absolutely right that CRM is a massive business decision so really happy you're confident that you made the right choice with us! I'll have a conversation with our team today to see if there's a way we could better account for income taxes like PAYE. Tutor mileage claims is definitely an ambition too (maybe something to release alongside the app), we'll continue brainstorming it on our end. Thanks again Pippa, stay well and I'm sure we'll be chatting again soon. Best, Fionn
Replied May 2020
Rory
Education Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2017
Great piece of software
The Profs started using TutorCruncher about half way through our first year of operations, and since then, we haven't looked back. TutorCruncher has freed up a significant amount of administrative time, allowing us to put our time and energy into business growth. It has allowed our company to scale smoothly, and the TutorCruncher team have been open to taking onboard our suggests for changes and extra features to support our business growth. Very happy with the product.
PROSSmooth integration of all aspects of the business. Easy to use for our contractors, clients, and in house team. Fantastic billing system, integrated with online payment companies for very swift payment turnaround.
CONSWe have dealt with the occasional bug and teething issue, but these are solved very quickly by their in house team.
Vendor Response
Thank you for taking the time to leave us such a great review, Rory. We are very pleased with the impact you feel our services have had on The Profs, particularly in terms of scalability and growth opportunities that TutorCruncher has helped provide. We are grateful for your prudent and effective suggestions for improving the system and are always happy to continue developing our services in line with the needs of successful businesses like yours. Thanks again, Rory!
Replied March 2017
Jelena
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2017
Loving our new operating system !!
Tutorcruncher is FANTASTIC and is a refreshing change from the old system we were using. The features (although we have not fully utilised all of them yet) are fantastic and as we explore the system we are excited to use more and more of the handy features available. Sam from the support team has been a godsend when it comes to promptly answering any (and I mean any! silly as they may be sometimes) question and problem in detail. Despite the time difference between us in Sydney (Australia) and him in the UK he is always reachable. Overall the staff and clients are thrilled with tutor cruncher and what it has to offer.
PROSIt is user-friendly. contains all the information in one spot. the support is fantastic and it is accessible by the clients.
CONSa few minor issues like limited information on reports; I would like to be able to print client balance information. Navigating from Payment order back to the list sometimes requires a few too many clicks. Admin should be able to edit lesson charges and change the lesson status once it has been completed, cancelled or even deleted (possibly have levels of admin where the highest level has the permission to change this)
Vendor Response
Hi Jelena, thank you for leaving us a fantastic review. We are really pleased that you have got so much value out of TutorCruncher since you moved over. There is still plenty more for you to take advantage of I am sure, so we look forward to continuing to help you get the most out of our services. Thanks again!
Replied April 2017
Carla-Mari
Education Management, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Tutor Cruncher is a brilliant system and the staff are super helpful and continue to improve things.
We are able to manage our daily and weekly activities for our business and also able to track our clients progress along the way.
PROSHow user friendly it is. There are so many options and categories available and they all make things so simple and easy, but are so user friendly to work with. Tutor Cruncher puts everything into place for you, so you just have to slot things in.
CONSSometimes things go wrong and we have to wait while that issue is being sorted out. However, the team does sort things out very quickly.
Vendor Response
Hello Carla, thank you for leaving us a great review. We are glad that you see great value in all of TutorCruncher's features and schedule management. We are very proud to know that we are providing effective support. I¿m sure you appreciate that we cannot stop 100% of problems, but what we can do is to minimise this risk and then solve them immediately. We always try to do our best! Thanks again Carla!
Replied March 2018
Casper
E-Learning, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2020
Good base features, details need work
The software itself has a lot of promise, and the team is great. We're currently working with external solutions for some of the issues mentioned above and hope to see those features implemented in the future as well.
PROSIt's a straightforward piece of software in terms of what it does. It provides lesson planning and registration, integrated with an accounting section to manage the balance a student still has available.
CONSSome features are still missing which would be very valuable to have (iDEAL payments, multiple document upload, document search) and the design choices aren't always very clear (for instance, marking a task as 'completed' will bring you to a task list, instead of staying on whichever page you were working on). Therefore it can sometimes be a little tedious to work with, having to find solutions external to TutorCruncher, or clicking through pages multiple times in a row.
Vendor Response
Hi Casper, Thanks for your review! We are very happy to hear that you enjoy many of our features. As for the suggestions regarding extra features and UX improvements, we will be sure to pass these onto our developer team!
Replied November 2020
Abigail
Education Management, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed November 2020
A really useful platform for tuition specific businesses
As a new user I am still in the process of onboarding our existing tutors and getting clients set up on the platform. I am hoping once the full setup is complete that the system will make the process of matching clients and students much more streamline.
PROSA tutor specific CRM platform that understands the relationship interactions between clients, students and tutors. The blogs and guides are extremely helpful
CONSIt would be very helpful to have an easy PDF guide for both tutors and new clients/students explaining to them how to use the software/the onboarding process. It isn't always easy to know what they can view and/or where to find certain information even in client view.
Reason for choosing TutorCruncher
It was tutor specific
Vendor Response
Hi Abigail, Thanks for your review. It is great to hear that you find out CRM features and blogs helpful! We would also like to let you know that we do have PDF guides available for tutors/clients which can be viewed on our help site! Hope that helps!
Replied November 2020
Rahil
E-Learning, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Great software to manage a tutoring company
Have been using TutorCruncher for 3+ years and would recommend it to others.
PROSCan run most aspects of a tutoring business using TutorCruncher, in particular managing a team of tutors and matching clients and students, inputting and scheduling lessons, and dealing with invoices and payment orders. Has good online whiteboard intergrations and an API. Customer support is excellent and new features and constantly added.
CONSCould be slightly more customisable and some users find the UX complicated at first.
Harrison
Education Management, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2018
TutorCruncher is an effective and useful website that has improved my company's effectiveness.
As previously mentioned, tutorcruncher streamlined my company's operation, as we became larger and harder to manage. Tutorcruncher solved significant software and administration issues.
PROSThe consolidation of information, and its ease of access are the main advantages of using tutorcruncher.
CONSTutorcruncher can be occasionally difficult to use, with some unfortunate design flaws. One issue I had was with the labelling tutors option. Finding how to create a label caused me to apply this label to every tutor in the company, which took a long time to fix. Both the functions for creating, and removing labels en masse are frustrating to use.
Vendor Response
Hello Harrison, thank for your great review. We are happy that TutorCruncher helps you to run your tutoring business in an easy and effective way. You can apply labels to your users in bulk by filtering, this may help you to save time in labelling, https://help.tutorcruncher.com/setup/#what-is-a-label. Thanks again for your review Harrison!
Replied April 2018
Zac
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Excellent Customer Service
The software is great but even better than that is the customer service provided by reps. They are always extremely helpful and pleasant to deal with.
CONSThe revenue snapshot could be more helpful (instead of comparing to previous 28 days would be more relevant to compare to the same period in the previous year).
Vendor Response
Hi Zac, thanks for taking the time to leave us a great review! We are delighted that you have been able to get so much out of our software over such a long period of time. We are always happy to provide a high quality of customer service to help you get the most out of our system!
Replied January 2018
Jessica
Education Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
Getting accustomed to TutorCruncher as a new platform has been very easy.
built in invoicing and credit tracking features for client accouts.
PROSMany features are intuitive to use and don't require a lot of training. Whether its administrative features, client features or tutor features, I am able to easily address questions from all of our users. There have only been a few instances where I've need to seek out support from the TC team or reference the user guide. In those instances, I have always gotten the answers I needed with out a lot of hassle.
CONSThere are some limits to how you can sort client and student lists. Additionally, when users go dormant or jobs are finished these values still remain in the search and maps feature. It would be more helpful to have these types of values go dark in these features.
Vendor Response
Hello Jessica, thanks for taking the time to leave us an excellent review. It is our pleasure that the use of TutorCruncher is easy and functional for you, as we aim to improve the connections between administrators and other users. This means deep relationship of trust and professionalism with tutors and close connection with the parents and students. We are continuing to improve the way to how you can sort client and student lists to ensure that the data you see is always pertinent to your needs. Thanks again for the review.
Replied March 2018
Ben
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2018
Easy to use software
Easy as a tutor to see lessons and write reports etc. Works well most of the time and helps us find new tutors too.
CONSFunny little bugs like the back button being stuck on a loop so it is unlike a back button elsewhere. Formatting irregularities when using mobile devices or tablets
Vendor Response
Hello Ben, thank you very much for leaving us a great review. We are very happy that with TutorCruncher you can manage your business easily. We are delighted that TutorCruncher has helped you streamline your company's services and that you have made the most of our lesson report and the way that you can find new tutors. We are continually working hard to create an optimal version of the system that is perfectly adaptable to smartphones and tablets. Thank you.
Replied April 2018
Jonnie
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
Sometimes frustrating, but with quick resolution
The use of pipeline has significantly smoothed out our client management, making fewer errors and more punctual processing of requests.
PROSThe fact that the developers are available to chat during work hours for customer support. The response time is so fast that any issues we've had with operating Tutorcruncher have been quickly resolved.
CONSThe software is sometimes quite restrictive, meaning simple tasks can often take a long time with convoluted workarounds.
Vendor Response
Hi Jonnie, thanks for taking the time to leave us a review. We're thrilled that you have been able to better process your client management by using the CRM systems within TutorCruncher, such as the pipeline. We are hopeful that we can continue to make changes and improvements to improve your experience of using the system in line with our expectations on what using TutorCruncher should feel like. Thanks again for your feedback!
Replied March 2018
Brandon
Education Management, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2018
This website is good and well thought out and saves me a lot of time from calculating tutor's pay.
This website saves me a lot of time from calculating tutor's hours and pay compared to other websites.
PROSI do like how this website calculates the pay and hours for the tutors. It saves me a lot of time which allows me to focus more on other tasks.
CONSI dislike how the website keeps sending emails to my gmail when a job becomes "cold." I tried searching google and the tutorcruncher website on how to disable it, but can't find the solution. It is very annoying to have my gmail be flooded with these emails. I would like to see an option to disable this on tutorcruncher.
Vendor Response
Hello Brandon, thank you very much for you great review. We are happy that TutorCruncher helps you to run your business, in this way you can save a lot of time and dedicate it to other activities. TutorCruncher has many areas which you can customise, for example, you can disable these particular types of emails. See this page on our help site for more: https://help.tutorcruncher.com/scheduling/#why-has-a-job-gone-cold. Thank you for taking the time to leave us a review Brandon.
Replied April 2018
Anonymous
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
Extremely positive. Powerful efficient software which streamlines many tasks, & gives insights
Ease of use, allowing tasks which would otherwise be difficult to be performed very quickly. Extremely high quality customer support which is happy to talk you through complex tasks and to assist with the set up.
CONSThere is something of a learning curve, this said it isn't steep. It isn't entirely flexible and some simple ( but rarely performed tasks) can be a little time consuming. Occasionally I have experienced strange issues e.g. a customer who couldn't log into the system. This said, there is always an easy solution.
Vendor Response
Thank you for leaving us such a great review! We are always eager to collaborate with our users so that we can help TutorCruncher work for them, providing solutions to problems and creating new opportunities for your company. Thrilled to see you would recommend us so readily to another user!
Replied November 2017