Cents

RATING:

4.8

(11)

About Cents

Cents is the industry-leading all-in-one point of sale (POS) and business management system for laundromats and dry cleaners. With over 1,000 customers, Cents is focused on providing owners and operators with all the tools they need to grow their business while giving their customers and community an unforgettable experience. Enter into a new and empowering understanding of your business with a platform that effectively manages everything. Learn how Cents can work for you. Schedule a demo.

Cents Pricing

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Free trial: 

Available

Free version: 

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Cents POS and Laundromat Software

Cents Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Cents

1 - 5 of 11 Reviews

Anonymous

1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Love cents!

PROS

Ease of use, customer support, they actually care about my business

CONS

Some growing pains and glitches, but overall amazing daily

Jason

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Review from Jason Worme

Outstanding company who are easy to work with and have amazing customer service. This product has already changed my business and I can see that this team will continue to delivery features that will allow me to grow my business further.

PROS

Intuitive and easy to use right out of the box, my staff and customers love it.

CONS

Some customers are annoyed by the amount of automated sms they receive, I would like the ability for our customers (ow owners) to reduce the volume of messages.

Reason for choosing Cents

I liked the fact that they had a vision to have the whole laundry store operate with one system, we have recently purchased Cents Connect in our second store and love that ability to have the whole store connected.

Reasons for switching to Cents

I hated Arbelsoft, there was no ability to run reports and the system could not be accessed remotely.

Kelly

Consumer Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2024

Cents make life easier

Cents made it so easy for us to get our new business up and running. They took all the guess work and headache out of it.

PROS

I love that we have a rep that checks in with us monthly to make sure everything is working properly. And I love that there is a cents community forum that we can communicate with other users as well as the Cents team and grow together.

CONS

Honestly, of all the things Cents has to offer there are 2 things it's lacking that we need. 1. The ability to sell gift cards. 2. The ability to delete products and services you no longer offer.

Francis

Commercial Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

Improvements for Cents

Good, because of customer service and [sensitive content hidden]. The POS needs to be more dependable.

PROS

Daily summary of Sales to Owner. Great customer service and team to help with issues.

CONS

Format for reporting does not allow seamless upload in Quickbooks. POS is not reliable. Fees are high for delivery through Uber/Lyft.

Kacey

Consumer Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Best Choice We Ever Made Was Switching To Cents

Fabulous! If you want the best all in one system for Laundry & Dry Cleaning, Cents is definitely it! They are always evolving for the better and making ground breaking strides in this industry.

PROS

1) POS & inventory tracking all in one system 2) Ability to track employee productivity, time cards, and tips 3) Easy custom reporting for bookkeeping, accounting 4) Easy invoicing for commercial accounts 5) Integrated PUD system 6) Remote access for handling problems from anywhere 7) Awesome customer support anytime 8) Account manager checks in frequently to provide updates and help with any issues 9) THEY LISTEN! Anytime we have had a suggestion to make Cents better for our needs, it has always been placed into review and the system updated to accommodate. Cents is always evolving for the better! THAT'S DAMN GOOD CUSTOMER SERVICE!

CONS

Start up and monthly fees may SEEM steeper than other companies, but for all it does and the amount of revenue that has increased because of switching to Cents, it really isn't! We really don't have to much to complain about.

Reason for choosing Cents

I scheduled demos with a few companies with a list of must haves that met our specific needs. Cents is the only one who came close to what we were looking for and I'm so glad we made the switch!

Reasons for switching to Cents

Spot sucks. No customer service. System was hard to work with. OUTDATED!