--- title: "CSI Platform Software Reviews, Demo & Pricing - 2026" description: "Review of CSI Platform Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/dry-cleaning/cleantie-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Retail POS System Software](https://www.softwareadvice.com/retail/) / CSI Platform Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # CSI Platform Review From $35-$60/month Free version Free trial 3 plans Wondering if CSI Platform is right for your organization? Our Retail POS System Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview CSI Platform 4.4 [(18)](https://www.softwareadvice.com/dry-cleaning/cleantie-profile/#reviews) Pricing Starting at $35.00 flat rate per month ### About CSI Platform CSI Platform is designed to help laundromat, dry cleaning, clothing alteration and shoe repair businesses manage delivery, payments, route optimization and other operations via various integrated applications. The platform offers white-labeling capabilities, which allow organizations to personalize the interface and create custom mobile applications to establish brand identity with clients. CSI Platform provides features such as time-tracking and billing, route optimization, real-time notifications, location tracking and geofencing capabilities. It comes with an employee portal to provide employees access to their schedules, tasks and other information. The mobile application allows businesses to manage delivery and pick-up schedules, track vehicle locations and process payment transactions. CSI Platform includes several features for managing business operations, including analytics, invoicing and inventory management. Do you work for CSI Platform? [Manage this product listing](https://www.g2.com/products/neverfail-cloud-backup/claim_requests/new?auto=true) Wondering if CSI Platform is right for your organization? Our Retail POS System Software selection experts can help you in 15 minutes or less. ## CSI Platform User Interface ## Popular CSI Platform Alternatives Main Product CSI Platform 4.4 [(18)](https://www.softwareadvice.com/dry-cleaning/cleantie-profile/#reviews) Ratings Breakdown - 4.33Ease of use - 4.43Value for money - 4.47Customer support - 4.56Functionality Pricing Starting at $35.00 per month Get Price Alternative Product [CleanCloud](https://www.softwareadvice.com/retail/cleancloud-profile/) 4.7 [(216)](https://www.softwareadvice.com/retail/cleancloud-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.52Value for money - 4.53Customer support - 4.49Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Geelus](https://www.softwareadvice.com/retail/geelus-profile/) 5.0 [(155)](https://www.softwareadvice.com/retail/geelus-profile/reviews/) Ratings Breakdown - 4.92Ease of use - 4.94Value for money - 4.94Customer support - 4.92Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Enlite POS](https://www.softwareadvice.com/retail/enlite-profile/) 4.7 [(42)](https://www.softwareadvice.com/retail/enlite-profile/reviews/) Ratings Breakdown - 4.88Ease of use - 4.60Value for money - 4.81Customer support - 4.60Functionality Pricing Available upon request Get Price Alternative Product [Swash Laundry Software](https://www.softwareadvice.com/dry-cleaning/swash-laundry-software-profile/) 4.8 [(4)](https://www.softwareadvice.com/dry-cleaning/swash-laundry-software-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 4.75Value for money - 4.75Customer support - 4.75Functionality Pricing Starting at $100.00 per year Get Price Alternative Product [Quick Dry Cleaning Software](https://www.softwareadvice.com/dry-cleaning/quick-dry-cleaning-software-profile/) 4.7 [(59)](https://www.softwareadvice.com/dry-cleaning/quick-dry-cleaning-software-profile/#reviews) Ratings Breakdown - 4.49Ease of use - 4.40Value for money - 4.62Customer support - 4.65Functionality Pricing Starting at $49.00 per month Get Price ## CSI Platform Pricing and Plans Starting price: $35.00 per month Free Trial Free Version Premium ( Cloud-based) $35.00 flat rate, per month Plan includes: - 500 Transactions/Month - Alteration & Shoe Repair POS - Dry Cleaning - Laundromat - One Price List - Single Store Operation - Unlimited Customers - Unlimited Online Support Professional ( Cloud-based) $45.00 flat rate, per month Plan includes: - Alteration & Shoe Repair POS - CCI & Laundroworks Laundry Card - Credit Card Processing - Dry Cleaning - Email Notification - Inventory Tracking - Laundromat - Pickup/Delivery Module - Scale Support - Single/Multi Store Operation Read More Enterprise ( Cloud-based) $60.00 flat rate, per month Plan includes: - Alteration & Shoe Repair POS - CCI & Laundroworks Laundry Card - Credit Card Processing - Dry Cleaning - Email Notification - Garment Tracking - Inventory Tracking - Laundromat - Pickup/Delivery Module - Scale Support Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## CSI Platform Features - Popular features found in Retail POS System Barcode/Ticket Scanning Gift Card Management Inventory Management Pricing Management Returns Tracking Sales Reports Touch Screen - More features of CSI Platform Access Controls/Permissions Activity Dashboard Alerts/Notifications Barcode/Label Management Billing & Invoicing Communication Management Credit Card Processing CRM Customer Accounts Customer Database Customer Statements Database Marketing Electronic Payments Email Marketing Employee Management Hotel Support Mobile App Multi-Location Multi-Store Partial Pickup Management PCI Compliance Point of Sale (POS) Promotions Management Real-Time Monitoring Real-Time Updates Routing SMS Marketing Split Billing Third-Party Integrations Transaction History Unpaid Pickup Management Valet Support ## CSI Platform Integrations Twilio Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review QuickBooks Online Advanced Integration rated undefined from -1 review DoorDash for Merchants Integration rated undefined from -1 review ## CSI Platform User Reviews ## CSI Platform customer ratings - Overall rating: 4.4/5 - Total reviews: 18 ### Rating distribution - 5 stars: 11 reviews (61%) - 4 stars: 5 reviews (28%) - 3 stars: 1 reviews (6%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (6%) ### Secondary ratings - Ease of use: 4.3/5 - Value for money: 4.4/5 - Customer support: 4.5/5 - Functionality: 4.6/5 --- Have you used CSI Platform and would like to share your experience with others? ### Best Drycleaning POS in the market - Overall rating: 5/5 - Reviewer: pendar p. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Integrated credit card system, Automated SMS notification, barcoded garment tracking , customized Pickup Delivery App, and driver mobile tablet were among the most important features that used the mot within our organization. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The most user freindly POS in the market. It uses the latest technology. Used the cloud based version for 2 years at Ashford Drycleaner. I found it very reliable, fast, and stable platform. The support team was extremly great. #### Cons There are no issues with the software that I could elaborate on. #### Vendor response Thank you Pendar for your great feedback. Replied October 2018 --- ### Great Software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Great customer support from customer representatives. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great software, very easy to use and outstanding reports to generate to monitor many aspects of your business. #### Cons CSI took so much time to design and release the new web browser based platform #### Vendor response Thanks for your feedback. Cleantie Cloud Based POS is the latest product from Computer Systems Int¿l (CSI). Since the software is re-designed and re-built from the ground up, it is taking longer than expected to make sure the software meets our high quality standard. Cleantie is modernizing today¿s business systems offering a wide range of business advantages over CSI traditional desktop Application. Cleantie POS is fast, intuitive and designed for modern business. It¿s easy for your staff to use and works across PC, Tablet, or Smart phone with popular hardware. Cleantie¿s best-in-class product and tracking system with powerful reporting insights help you make smarter, more profitable decisions, whether you have one store or hundred stores. Cleantie offers the best and the latest technology for your business to empower your customers. Replied October 2018 --- ### searching for the right document - Overall rating: 3/5 - Reviewer: AMY L. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use it for work to bring up documents, etc. for compliance...not sure if there's timing for how long you read or listen to recordings before it lets you sign off...as i'm sure others are skirting the system... #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros as you start to type, it brings up all the possibilities (but only if you have the right field started) #### Cons seems like more clicks than what you would expect to open a document. Likewise, if you go in the wrong field, it doesn't give you a hint that you needed to use a different one... Also, i hate when you download the doc, it doesn't have the title but some odd letters/numbers #### Vendor response We appreciate when our customers take time to review us, but it seems that this customer has the wrong company as we don't have any record of you ever having visited us. Maybe you have us confused with another company? If it was definitely us then we'd love the opportunity to make things right. If not please remove your review. All our documents and manuals are available online with proper search feature. https://support.cleantie.com//hc/en-us/categories/360001555792-TMS-Help-Articles Replied December 2019 --- ### Best Dry Cleaning POS - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. When training new employees, the ease of use with TMS makes training an easier task. Also, very easy to make changes to price list and descriptions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very user friendly, tech support extremely helpful. #### Cons Some detailed reports can take quite a while to process and open. #### Vendor response Thanks for your feedback and great review. Our new Cleantie platform will be released soon with major enhancement. Cleantie POS is fast, intuitive and designed for modern business. It¿s easy for your staff to use and works across PC, Tablet, or Smart phone with popular hardware. Cleantie¿s best-in-class product and tracking system with powerful reporting insights help you make smarter, more profitable decisions, whether you have one store or hundred stores. Cleantie offers the best and the latest technology for your business to empower your customers. Replied October 2018 --- ### CSI in Africa - Overall rating: 4/5 - Reviewer: Gaogakwe M. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros The ease of use and the many functions available #### Cons The support in Africa. We work on different timezones and the support has not been satisfactory. Firstly, I have tried calling the 24hrs line and the few times I have tried it has rung unanswered. I then resorted to emails which the team does not respond to. I have an issue of trying to setup a loyalty program where customers can earn points which they can use as tender to pay for their laundry and its been about a year without any success. I am also trying to use the sms notification and all they can tell me is that it is not supported in my region. Why not use APIs with an bulksms service provider an they tell me that will not work. #### Vendor response Thank you for your feedback. Customer purchased the software from local re-seller in South Africa. Unfortunately we can't support SMS in that region due to restriction by our SMS service provider. Customer must contact CSI local re-seller for any support to avoid timezone difference . Replied July 2019 --- ### Its a Nice Software - Overall rating: 4/5 - Reviewer: Abdul B. - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It is Good #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is stable and had no issues except for license when it is going to expire we keep on getting alerts. #### Cons The systems gives alert for the license expiry. #### Vendor response Thanks Abdul, the renewal process is integrated to our support plan, it helps us to keep in touch with customers to make sure the software is up to date and backup is running properly. CSI has been working hard in the background to deliver a state of the art Web-based version of TMS software re-designed and re-built from the ground up called Cleantie. Cleantie is modernizing today¿s business systems offering a wide range of business advantages over CSI traditional desktop Application. Cleantie POS is fast, intuitive and designed for modern business. It¿s easy for your staff to use and works across PC, Tablet, or Smart phone with popular hardware. Cleantie¿s best-in-class product and tracking system with powerful reporting insights help you make smarter, more profitable decisions, whether you have one store or hundred stores. Cleantie offers the best and the latest technology for your business to empower your customers. Replied October 2018 --- ### TMS by CSI Review - Overall rating: 5/5 - Reviewer: David G. - Industry: Apparel & Fashion - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I have been using TMS since the purchase of my first dry cleaners and with the help of this system and the amazing support I have been able to grow my business now to six plants and four drops stores that are all using the same software. The support has been amazing. I truly believe that without this easy do you system I would not have been able to survive in this changing industry. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease-of-use. In-depth reporting that helps keep me aware of day to day activity and help with planning. #### Cons None!! Any glitches caused by updates have always been handled in a timely fashion and the support team has been helpful to eliminate them. #### Vendor response Thank you David for your great feedback, It has been our pleasure to serve Sterling Fine Dry cleaners over the past 12+ years. We want you to know that we truly value your business and appreciate your and Michael's great ideas to enhance our system. Sterling Fine Cleaners is family-owned and operated. The company was established in 1962 and is one of the largest high end dry cleaners in Los Angeles. Replied October 2018 --- ### TMS POS Review - Overall rating: 5/5 - Reviewer: Harry S. - Verified reviewer: Yes - Industry: Machinery - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. works fine for checking in & out laundromat customers #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Checking in customers are very easy for my employees to do. Even if they have to go back in and update a slip it is very easy. Checking out is also very easy. #### Cons would like some more reports that I could use --- ### Best pos system - Overall rating: 5/5 - Reviewer: Joseph F. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Very good experience #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of using the features it has is amazing. I have seen before lots of laundry pos system this has all you need #### Cons No real cons. Sorry. nothing I can say i don’t like. #### Vendor response Thank you Joseph for your feedback and great ideas. Replied October 2018 --- ### After 18+ TMS has helped us grow. - Overall rating: 5/5 - Reviewer: Peter A. - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Using TMS for 18+ I went from a handwritten invoice and manual tracking to a all in-one program, so it is a huge and a positive experience. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease in which I am able to train employees. Tracking items through all stages of processing. Batch credit card processing. Customer account managing. The help interaction with CSI staff, always resolving any issue in a promptly. #### Cons In my experience any cons I have had the CSI team listens to my input and are willing to make reasonable updates to their program, seeing the value of a user input. #### Vendor response Thank you Peter, It has been our pleasure to serve your company over the past 18+ years. We want you to know that we truly value your business and appreciate your great ideas to enhance our system. With over 30 years of experience and 25 employees, Ashford has an expert, and personal, knowledge and understanding of the dry cleaning and laundering process. 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